I bought the wrong version

Does anyone know how to switch which version you buy after it is bought... I bought the Windows version and I need the MAC version... OOPS!

kimwoerle
From whom did you purchase the program? Which program...Premiere Elements 13 or other?
If you purchased from Adobe direct, we can post the link to Adobe Chat to sort out the matter.
If you purchased from an authorized reseller, then you need to deal with the seller according to the seller's return/refund/exchange policy.
ATR

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How do I return it and buy the Mac version? I cannot find a number to call

alylimberis11
Did you make a Premiere Elements 13 purchase from Adobe direct within the last 30 days?
If so, you can use Adobe Chat Orders to sort out your purchasing needs. To do that, please click
on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the set does not hold, then you will need to navigate to the Chat Panel using the above titles as guides.
Please let us know the outcome when you have time.
Thank you.
ATR

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http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en

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Adobe contact information - http://helpx.adobe.com/contact.html
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