I changed my apple ID and my iCloud on my iPhone will not recognize it

Question

I changed my apple ID from one email account to a new one.  It won't recognize new account on my phone and Icloud will not allow me to change the email address.  I can't access anything on my Iphone because it won't pull up new Apple ID.  How do I fix this?

Answer 1

Hi Nicole,
Follow these steps to correct your issue:
1.     Log into Manage your Apple ID and change your Apple ID back to the old ID (this is temporary). Do not verify the email address, just save the change and exit: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
2.     On your device, go to Settings>iCloud and scroll to the bottom and delete the iCloud account. When it asks for your password type in your current password, and follow the rest of the prompts to delete the account.
3.     Go back into Manage your Apple ID and change your Apple ID back to your new ID. If you need to re-verify it, do so.
4.     Go back to your device and sign onto iCloud with your new Apple ID
You should be all set!
GB