I do not know the password for the icloud account on my iphone 5S. I also want to delete the account and reset it?
I do not know the password for my icloud account on my iphone 5S, I also want to elete the account and set a new one?
Hi Tania1894,
If you do not know your iCloud password and did not receive your reset email, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your Apple ID verification or reset email
Thanks for using Apple Support Communities.
Best,
Brett L
Similar Messages
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apple id is disabled, to reset the password I do not know the email and security question. help what to do?
Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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I forgot my password for my iTunes account and the email that is associated with my iTunes account no longer works. How do I recover my password and be able to change my security questions?
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers -
My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.
Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
Okay My Aunt has given me her old updated iPhone 5c where she has lost her password to her icloud account and doesnt know her sercurity questions to reset it is there anyway to bypass this with the iOS 8.1.3
You cannot bypass this security measure. You need to recover your AppleID from appleID.apple.com
If you can't send the password recovery to a secondary email, contact Apple Support. -
Notes between my iPhone and Mac are not syncing. I have an iCloud account, and Notes are turned on... what am I doing wrong??? Everything else seems to sync just fine.
Hi morganfromwalla walla,
Notes is turned on in iCloud on both the device and the Mac?
Cheers,
GB -
I forgot my password to my icloud account and forgot my security question. I also believe I have no backup email, What can I do?
You need to ask Apple to reset your account information. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(120992) -
If I change the password for my icloud account will it also change my apple ID password?
the two passwords are the same now - If I change my icloud password does that automatically change my apple ID password or do I have to change it seperately?
If you change the password for your iCloud ID, you have to change it on any services you use the ID for on your device. If you use the same ID for purchasing, go to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in using your new password. If you use it for iMessage, do the same thing in Settings>Messages>Send & Receive. If you use it for FaceTime, do the same thing in Settings>FaceTime.
To change it for iCloud, you have to go to Settings>iCloud, tap Delete Account, then sign back in using your new password. When you delete the account it only deletes the account and your synced data from yor iPad, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your iPad when you sign back in. -
I set up .mac, including email, around 2006. I believe my .mac account became a .me account, but I continued to receive email sent to .mac until about March 2013.
I accessed my .mac account using Apple Mail on an iMac running OS X 4.11. I'm still using that machine.
In July 2013, I upgraded my MacBook Pro to OS X 8.5, bought an iPod Touch and set up an iCloud account.
I forgot my .mac password and I want to open an email message sent to my .mac email account.
When I attempt to log into my .mac account using Apple Mail, my password attempts are rejected by a .me mail server.
Is there any way I can restore my access to my .mac or .me email?
Thanks,
William PostmanWelcome to the Apple Community.
Try...
iForgot.com -
I am furious. Apple has just recently started making me answer secrurity questions. The problem is
I don't know the answers. I cannot buy anything. They said my since it was the first time purchasing on my phone that I had to. The thing is I have PURCHASED many things on my phone. Please HELPOther people have also posted recently about being asked the questions despite it not being the first purchase on the computer or device.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
how do i get into my ipad if i do not know passcode and i dont want to erase the data i have on it
Hello Mariemonkey82
Follow the steps in the article below to put your iPad into recovery-mode so that iTunes can restore it.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Regards,
-Norm G. -
I have changed isp and no longer remember the password for this account everything I try to do I need this password is there a way to fix this?
Go to http://appleid.apple.com and click 'Find your Apple ID'.
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Cannot recover my password to my other icloud account. It wont send change of password info to my email and it says my security questions are incorrect. What should I do?
Hi dhaugen,
Welcome to the Support Communities!
The article below should help you reset your Apple ID security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
Have a great day!
- Judy -
I have an Apple Id and a password but the password is different on my Ipad and Iphone. When I reset the password on the Ipad and Iphone, it doesn't save but keeps reverting to an old password which is not the same as my current Apple password - so the computer and the Ipad/Ophone are not syncing. Any suggestions about how to get the right password to stay on the Ipad and Iphone?????
Settings > iTunes and App Store > Apple ID = Sign Out...
Then Sign In using the preferred Apple ID.
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I changed my email address and apple id a year ago, but do not know how to change my iCloud account
Hello! I changed my email address and apple id a year ago, but i am not sure how to change my icloud acccount information so it meshes with all my apple devices which include: an original ipad, iphone 4s, and my macbook pro. I keep seeing this message, " I cloud unable to access the account ( my old email address) Review your account information in your settings. OR it asks me for my old email address password, which i do not remember!
I would apprecaite any assistance anyone can provide. Thank you!Sign out of the iCloud account (In System Preferences>iCloud)
Then sign back in with the correct ID and password.
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