I get a white screen when I try to enter iTunes Store

I get a white screen when i enter the iTunes store. The toolbar on the left is OK. The top is OK. It doesn't crash or anything, and I am logged in when I do it.

If you're seeing a blank iTunes Store, you could try resetting Winsock. That's fixed the problem for some people. 
Click on your Start menu, go to accessories, and click the Command Prompt icon. Once it opens, type in the following command...  
netsh winsock reset  
Press Enter and it should say something like "winsock reset successful:
Then reboot your computer and try the iTunes Store again.
Hope this helps.

Similar Messages

  • I get an 0x80092013 error when I try to access iTunes Store on my Windows 7 workstation

    I get an 0x80092013 error when I try to access iTunes Store on my Windows 7 workstation

    "You can add the PATH enviromental variable in Control Panel> System> Advanced System Settings.
    Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
    See in: https://discussions.apple.com/thread/5252205?start=15&tstart=0

  • WHEN I TRY TO ENTER ITUNES STORE IT COMES UP AND THEN GOES BACK OUT WHAT IS IT I NEED TO KEEP THIS FROM HAPPENING?

    WHEN I TRY TO ENTER ITUNES STORE IT COMES UP AND THEN GOES BACK OUT.  HOW DO I STOP THIS FROM HAPPENING?

    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store you can find it in your Purchases List.

  • Get a white screen when I try to access phone on 3GS

    When i hit the phone icon on my 3GS phone the phone goes to a white screen and then after a wait goes back to the home screen.  I can sometimes get the phone number pad and other phone features to show up at least one time if I shut off the phone and then hit the phone icon when the phone is restarted.  Anybody know what's going on?

    If you're seeing a blank iTunes Store, you could try resetting Winsock. That's fixed the problem for some people. 
    Click on your Start menu, go to accessories, and click the Command Prompt icon. Once it opens, type in the following command...  
    netsh winsock reset  
    Press Enter and it should say something like "winsock reset successful:
    Then reboot your computer and try the iTunes Store again.
    Hope this helps.

  • TS1538 error (0xE800002D appears when i try to enter itunes store

    using toshiba NB550D windows 7 when i try to add iphone5 it gives me error (0xE800002D) can anybody help me please?

    See if the troubleshooting on this page fixes it : iOS: Unknown error containing '0xE' when connecting to a Windows PC.

  • I get a white screen when I try to sign out of hotmail and it doesnt sign out nothing happens.

    I can read and send everything fine. Just won't log out. I have 3rd party cookies enabled.

    This is normal, well with what I have experienced. Try this on another browser to see if there is any difference. If you would like to try something, it would be to clear cache and cookies.
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!

  • I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

    I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

    In iTunes prefs>Store - is the Store check box unchecked?
    Did you repair pemissions with Disk Utility?
    MJ

  • What is missing when I get a blank white screen when I try to Access some web sites?

    On some web sites, I get a blank white screen when I try to access them.

    You can try these steps in case of issues with web pages:
    You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
    *Hold down the Shift key and left-click the Reload button
    *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    *Press "Command + Shift + R" (Mac)
    Clear the cache and remove cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I can't get past white screen when starting up, any ideas?

    I Can't get past white screen when starting up, any ideas

    http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
    ===============
    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
    CLICKY CLICK-----> Help us to help you on these forums

  • I get a green screen when I try to play videos

    I get a green screen when i try to ply videos

    What is your operating system & version?
    If you are on Windows, what is your display adapter, device driver version & date?  See http://forums.adobe.com/thread/945765

  • HT1414 iPhone works okay when charging but often gets a white screen when I take it off charge

    iPhone works okay when charging but often gets a white screen when I take it off charge - I have tried resetting it and getting help online but the system asks me for an email address and my iPhone isn't set up for emails yet - if I got a text to trigger the automatic diagnostic service I could retrieve it from my 'poorly' device

    First, update iTunes, then connect the phone to the computer and do a restore. This will also get your iOS up to date. Your phone should operate correctly after doing this, if not, you will most likely need to have the phone serviced or replaced.

  • My Itouch died & now it just has a white screen when I try to turn it on

    My Itouch died and when I plugged it into a friend's computer to charge it, it just has this white screen when I try to turn it on. I took it home and plugged it into my own computer, and it's doing the same thing.
    What can I do to fix this?

    I wish i was replying because i could help. I just wanted to reply because my pod did exactly the same thing. except now it turned off and will not turn back on.

  • HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected

    my ipod touch in white screen when i connect to the itunes can'tbe detected

    If not sucessful try:
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

    I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

    Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

  • I get a runtime error when I try to open itunes, any help?

    I get a runtime error when I try to open itunes, any help?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

Maybe you are looking for

  • Setting quicktime 7.6.6 as default for opening all audio

    I am having a problem getting rid of or even finding an older version of qt 7 (7.4.5) which seems to exist somewhere on my computer and is set as my default for opening .wav files when I need them to be opened with 7.6.6. How can I find it if within

  • "Bleeping out" profanity in Soundtrack Pro

    When you insert a sine waveform in Soundtrack Pro, it seems to insert it before the selected area... How can you cover the area up? I've tried copying the area and then pasting it, but it seems to screw up the video synching. Any thoughts? I know in

  • Server 2012 R2 Failing to backup after RAID array rebuilt from failed disk

    Event 517, Backup The backup operation that started at '‎2015‎-‎03‎-‎12T16:02:47.502634500Z' has failed with following error code '0x807800C5' (There was a failure in preparing the backup image of one of the volumes in the backup set.). Please review

  • Labview 7.1.1compile error crsc=0x40

    I cleaned up a group of VIs that a student wrote several years ago. When I thought I was complete, I clicked on the broken arrow fully expecting to see an error report complaining about a few broken wires hiding somewhere. Instead the following messa

  • Record Group Query - item block

    I need to calculate a Record Group Query using a block item value, but when a use the query below the query didn't return rows: SELECT OID_SIIB_FINALIDADE_TED      , F.COD_FINALIDADE || ' - ' || F.DES_FINALIDADE DES_FINALIDADE   FROM SIIB_FINALIDADE_