I have 4gen Ipod touch. When I try to erase all content and settings the ipod goes to a screen with a USB plug with a round itunes logo at the top and is frozen there.

Why cant I erase all content and settings? When I choose this option from the menu it takes me to a screen with a USB plug and an itunes logo and freezes there.

What happens when you connect the iPod to your computer and restore via iTunes? That is how you restore to factory settings.
iTunes: Backing up, updating, and restoring iOS software

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HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

They asking for a code when I try to erase all contents and setting. What code do I put in?

They asking for a code when I try to erase all contents and setting. What code do I put in?

If you are saying you have forgotten the pass code
see here
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Previously i set up iphone 5 same user (account) with my brother.. Now i want to set up as my own User... but try to Erase all content n settings and plug in itunes to set up as a new iphone but it's keep sync with my brother phone ... help please ?

previously i set up iphone 5 same user (account) with my brother.. Now i want to set up as my own User... but try to Erase all content n settings and plug in itunes to set up as a new iphone but it's keep sync with my brother phone ... help please ?

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

Why does it say its going to erase my iphone from my account when i try to erase all content from my phone?

I am trying to factory reset my Iphone5 by clicking settings>General>Reset>Erase all Content and Settings. After this is displays a window saying Password Required enter your Apple ID password to erase this IPhone and remove it from your account. I don't want to erase the phone from my account I just want to erase what's on it so old notifications will stop showing up.

The message means that you will be deleting your iCloud account from the device, and therefore removing it from Find My iPhone. Erasing all content and settings completely erases your phone, including all your accounts and settings. If you then set up your phone and sign back into your iCloud account, enabling Find My iPhone again (or restore your backup), it will then be associated with your account again.

I got a 8gig ipod touch from a freind and all I get on the screen is a usb plug with an arrow pointing towards the itunes logo. How do I resolve this?

I got a 8gig ipod touch from a freind and all I get on the screen is a usb plug with an arrow pointing towards the itunes logo. How do I resolve this? I don't know what operating system it runs, or what year it was manufactured, it is a chrome one.

http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

HT201274 When I go to erase all content and settings my phone ask for a password

When I go to erase all content and settings the phone ask for a password.

The same password, you use to unlock your phone, use that passcode.

Hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c

hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim card it says that simcard not recognized. I tried all the solutions in the net but nothing seemed to work. What should I do? I'm located here in the Philippines. I hope you could help. Thanks!

I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c

When i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, how to fix it

when i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, its been 12hrs since like that. i tried force restart by clicking the home and sleep/wake button, and still same issue.

I believe with the 3G and the older iOS, erase all content and settings acts differently than the newer iOS. You can use this support document http://support.apple.com/kb/HT1808 to place the phone in recovery mode and restore it.

IPhone 3GS stuck and I cannot switch it off. Screen shows an USB plug connecting to iTunes.

My iPhone 3GS stuck and i cannot switch it off. Screen shows an USB plug connecting to iTunes.

this usually appears when your iphone is not registered correctly with apple/itunes so plug it in to your computer and try setting it up if it gives you the correct prompt. if not try to restore and sync. usually tis problem appears when your iphone has no sim card or is not registered correctly. in this case you need to contact your carrier and set up an account. if you are trying to use it without a service or sim card then unless you go through some sketchy program of hacking it it is worthless to you without a sim or service plan. i have the original iphone1 i got from a buddy of mine i used as an ipod before getting an iphone4 and if i took the sim out this message appears. if you do have a sim and a service plan than there might be a problem with the phone reading the sim card you you can go into your service provider's store and request a new sim to see if that works.
I am sorry if none of this is helpful for i have no other suggestions.

If i erase all content in settings, will my apps and photos be deleted

If i erase all content in settings, will my apps and photos be deleted

Yes ... from your iPhone.
Hopefully you have them backed up somewhere.

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!??

I have an ipod that when you turn it on all you get is a lit up white blank screen what do i do

i have an ipod touch when you turn it on the screen just lites up white with no words or anything what do i do

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I wish to reset my ipad. However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad not reset. How do I get past this?

I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.

The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad

HT201274 what should i do if i interrupted the erase all content process from my ipod i pressed sleep button and menu button for 10 seconds

please help here i just interrupted the process of erasing all content from my ipod it took almost 10 hours then i got worried from waiting i pressed both sleep button and menu button for 10 seconds while in process what should i do?

After charging the iPod for at least an hour try:
- Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore via iTunes
- Next see if placing the iPod in Recovery mode will allow a restore.
- Then try DFU mode and a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I have 4gen Ipod touch. When I try to erase all content and settings the ipod goes to a screen with a USB plug with a round itunes logo at the top and is frozen there.

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