I have downloaded Firefox 5.0.1 4 times but the 3.6.19 version still shows up in the "about Firefox" box. Firefox says I have the latest version, but it just does not reflect it in the "about" box.

When I tried the 2nd, 3rd, and 4th time to download 5.0.1, Firefox states that I have the latest version installed, but it still shows up as version 3.6.19 in the "about Firefox" box. And this older version is also reflected in your "educated guesses" about my current browser below.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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I updated to ios 5.1.1 and added icloud services. the problem is now whenever i connect my iphone to my PC, itunes does not recognize my phone. i need it to but it just does not connect..

i updated to ios 5.1.1 and added icloud services. the problem is now whenever i connect my iphone to my PC, itunes does not recognize my phone. i need it to but it just does not connect..

Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If you still have the problem that points to a hardware problem. Yu can make an appointment at the the Genius Bar of an Apple store or try:
fix for Home button

HT1338 I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

Try turning off the Firewall in System Preferences > Security & Privacy
Apple - Support - FaceTime

HT3775 I have a quick time file movie which I was able to open on quick time but now it does not want to open. what can i do? thnaks

I have a quick time file movie which I was able to open on quick time but now it does not want to open. what can i do? thnaks

Now that i can view the mpg file on my imac using VLC player, how do I save the disc to my desktop?
I need to then cut and save 15 sec visual bytes to my desktop (in a common video file format so that I can enter them into some editing software.
All assistance appreciated
thanks,
Peter

TS1369 My iPod classic displays the apple logo, then shows a large red "X". I have repeated the list of steps several times, but my computer does not recognize the iPod. Does this mean my iPod will not work again?

My computer will "wait for the iPod", then begin to prepare it for recovery, but the process does not follow through. I've tried a few procedures to reset my iPod, and connect it to the PC, but even with repeating them, it fails. What must I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I would like find out how to recommend an app for the ipad. I have tried to use it exclusively but it just does not fulfill all of my needs making me go back to the PC. I want an app tha that will sync calender, notes, and tasks with outlook automatically

I need an app that will display my calender month view, and todays tasks on the same page and sync to outlook automatically. Also my company has a network drive on the cloud that i would like for my work docments to sync to. Can this work?

No, the camera connection kit only supports the copying of photos and videos to the Photos app, it doesn't support copying content off the iPad. For your second camera instead of the SD reader part of the kit, does the iPad to camera cable not work with it for direct transfer to the iPad ?
For Lightroom and Nikon software again no - you can only install apps that are available in the iTunes app store on your computer and the App Store app on the iPad, 'normal' PC and Mac (OS X) software are not compatible with the iPad (iOS). There are some apps that perform fairly basic editing functions that are available in the store, but nothing as sophisticated as, for example, Lightroom.

HT2693 I can not open iTunes which I have used for many years it just does not open anymore

I can no longer open iTunes on my computer which I have used for many years what must I do?

I still have no answer to my question

It just does not work

When I clicked on itunes it didn't open. When I rebooted my computer it said it couldn't close itunes but as far as I could make out it wasn't even open. I reinstalled it to repair whatever was wrong and this time it said it needed to close because it had encountered a problem, it still hadn't even opened. I uninstalled it and deleted all traces of it, as it said to do somewhere in these forums, then I reinstalled it and it had a problem with quicktime. I installed the standalone version, as it said to do somewhere in these forums, and it says,
"Setup could not find a specified path or disk.
Please check that the proper disk is inserted or specify a new path.
Unable to locate file C:\DOCUME~1\User name\LOCALS~1\Temp\_is195\QuickTime.msi."
Nothing happens when I click Retry so I cancel and the it says,
"Error 1714. The older version of QuickTime cannot be removed. Contact you technical support group"
Who are they?
Click OK on that one and I get a 1603 permanant failure error.
I have tried all I can find including updating my installer and going around in circles,sacrificing things, praying chanting, dancing under the full moon and so on. There must be some simple little thing I've missed. Could some kind souls please help me out as I don't think there is another piece of software I can use with my iPod. Why is that by the way?

hi Musashi Miyamoto! (what a nice literary reference.)
I tried to install iTunes again and it went fine BUT it just does not work. Click and nothing, zip, nada, not a sausage
no error messages whatsoever? we'd better check on the usual suspect. are you also running Norton Internet Security 2005? if so, try the "Lorraine" technique:
Lorraine M, "NIS/i-tunes problem rectified" #2, 12:51am Oct 17, 2005 CDT
keep us posted.
love, b

Installing Firefox with windows 7 64bit mode just does not work.

I have windows 7 64bit mode. I cannot install firefox, it crashes all the time when I open it. I know the problem is because my windows 7 is in 64bit mode. Can you (firefox support) or someone on this forum provide the simple and easy steps of getting it to work. Also can you (firefox) hurry up and release a 64bit version. I'm using google chrome and crazy browser as they seem to have no problems at all. I really want to use firefox but it just won't set up for me because I'm running win7 64bit mode. If I was running win7 32bit mode I wouldn't be having any issues. Has anyone out there got a simple step by step solution for this? It it mind boggling that with todays technology no one has a simple fix for this issue. Help!!!!!
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

I have been running Win 7 64 bit on an HP Pavilion lap for several months. The whole browser thing has been a nightmare. My work involves heavy duty internet research. Firefox crashes every few minutes. There is no specific event I can find that kicks this off, but running the latest Flash Players and Adobe Reader makes it a lot worse. In fact, I had to set up the adobe reader to not run within the Firefox window. I had to back off to an old version of adobe Reader and Flash Player to accomplish this. I love Firefox. I was disappointed to have to uninstall it as it was impossible to run searches with it.
So then it proved to be that IE either version 8 or 9 was even worse. I could not keep it up long enough to run a search.
So I installed Chrome which has some nice features, but it also crashes, albeit more gracefully so I do not lose my place and it makes a quick recovery but there are many online applications where Chrome just does not work.
My son also has Win7 64 bit and says he is also having the same problems.
I want my Firefox back! Please fix it.

Output error:the name of the package "greet" does not reflect the location of this file...

output error: The name of package 'greet' does not reflect the location of this file. Please change the package definition's name inside this file, or move the file. C:\Documents and Settings\Igal\My Documents\meiran\greet\Greeter.as
I keep on recieving this output error although my source path is set to C:\Documents and Settings\Igal\My Documents\meiran\greet.
any suggestions why this happens?

The classpaths you define in your Flash software tell the compiler where to look when it needs to find a class. According to your as file, the very top line indicates the Greeter.as file should be at a location specified by the path...
one-of-your-classpaths\com\example\quickstart\
So if one of your classpaths is: C:\Documents and Settings\Igal\My Documents\meiran\greet\
and you placed the file in the greet folder, then in your AS document you should not have the "com\example\quickstart" and your import statement in the fla should not be using that (should just be... import Greeter;)

Youtube not opening in Safari browser. However it works with google browser. There is a red arrow coming, with https in you tube, and the page just does not open. help required.

youtube not opening in Safari browser. However it works with google browser. There is a red arrow coming, with https in you tube, and the page just does not open. help required.
It seems I have done some mistake when you tube was open, and i stopped one site to delete!
From then on it is not working.
Any solutions?
GV Joshi

Hi gajanan vasant!
I have a couple of articles for you that should help you troubleshoot your issue with Safari. First, you may want to try a reset on Safari by following the procedure listed in this article:
Safari 5.1 (OS X Lion): Reset Safari
http://support.apple.com/kb/PH5043
If you are still having issues after resetting Safari, you may want to check out this article about third-party add-ons in Safari:
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/TS3230
Thanks for using the Apple Support Communities!
Regards,
Braden

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved to emails. Help! How do I get my iPhoto back?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

HT1399 When I import a CD to itunes, it splits the album in to multiple entries. I have changed the info on some but others just will not merge. Is there an easy way to do this and can I stop them from splitting in future? Thanks

When I import a CD to itunes, it splits the album in to multiple entries. I have changed the info on some but others just will not merge. Is there an easy way to do this and can I stop them from splitting in future? Thanks

Okay this is what fixed my problem. Some kind of error/glitch occured half-way through importing that third cd that prevented further imports from any other cd. Once I completely removed the half-imported cd album from my library I could further import cd's without any problems.

Vendor listed in the batch does not reflect actual supplier.

Hi,
Vendor listed in the batch does not reflect actual supplier.
For some (STO's) it reflects the actual supplier & for some it is replaced by receving vendor.
Regards,
Sudakar

Great, that worked, thanks.
Now I have a small problem. I'm dispatching a MOVE event
manually at one point to force a listener to trigger, and it seems
that afterBounds is null. Here's how I'm dispatching the event:
nativeWindow.dispatchEvent(new
NativeWindowBoundsEvent('move'));
While the MOVE listener function is successfully called,
event.afterBounds.x throws a null reference exception.
Is there an easy workaround?

TS3367 Hi, the FaceTime just did not work between my mom and I. It used to work weeks ago, but now it does not work after showing"connecting". I feel frustrated and try all the method I can think of. Still do not work. Hope u can help me. Thanks!

Hi, the FaceTime just did not work between my mom and I. It used to work weeks ago, but now it does not work after showing"connecting". I feel frustrated and try all the method I can think of. Still do not work. Hope u can help me. Thanks!

Was it just this one time? Could be that you, or your mom, were experiencing network problems. Try again at a later time.

I have downloaded Firefox 5.0.1 4 times but the 3.6.19 version still shows up in the "about Firefox" box. Firefox says I have the latest version, but it just does not reflect it in the "about" box.

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