I went to update my i pad and now it seems fried, on the ipad screen it has a picture of a usb cable and it says to connect to itunes
I seem to have fried my ipad--i went to itunes to update it and now it wont do anything? the ipad has a picture of a usb cable and it says to connect to itunes but when I do it does not show up as a device??
You'll want to completely restore the device using iTunes.
http://support.apple.com/kb/ht1414
Keep in mind, at this point anything you had on the iPad you did not backup to iCloud or your computer is most likely lost.
It may be best to contact AppleCare by phone from 7am-10pm Central if you need more help on the matter.
Similar Messages
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I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.
Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!
What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer. -
hey guys, im in need of seriously help. i let a friend jailbreak my iphone and now its jus stuck at the apple screen. i tried rebooting it and everything but nothin is working. does anyone have any good advice?
put the phone in DFU mode (do a search for how to do this) and restore to the latest firmware. you may have to download the firmware from apple and when selecting restore or update in itunes press the shift key and select the firmware.
Hope this helps -
How do I delete movies from iTunes library? I have moved them to the iCloud and now only seem to have the option to hide the icon in iCloud. I am sure I chose poorly at the 'keep file' window. Please help. My Brain hurts… 18 plus movies need to go…. Thank you.
Instead of removing the music from the cloud or the iTunes library why not shuffle your music using a Smart Playlist which excludes the holiday music, or tracks that are not checked. For example, use this very simple Smart Playlist:
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Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.
Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808 -
my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate
Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
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So, after my iPod touch died, i plugged it into the computer to try and charge it, and now it keeps changing between the charging screen, the apple logo, and a blank black screen, still hasn't charged, and its been plugged in for almost an hour now
See the not-charging topic of:
iPod touch: Hardware troubleshooting
Have you tried another cable?
Another charging source? Does iTunes see the iPod when you connect to your computer?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
- An appointment at the Genius Bar of an Apple store might be in order -
Apps that were deleted and now DO NOT appear on the iPad when you install them
I am posting this because I didn't find it on a search and here is how I fixed it. Also people shouldn't have to pay APPLE SUPPORT if Apple CAN'T fix the problem.
Device: iPad 1
Version: Current
Scenerio: Some apps were deleted as well as some magazine subscriptions in iBooks. I went to the App Store and installed the apps again and what would happen is they appear on the screen with the loading/install bar, but then would disappear. When I would tried to sync the iPad I would see the apps on the iTunes screen, but they still don't appear on the iPad screen. I tried restoring a back up and nothing happened. No Restrictions were set. I called Apple support and they couldn't fix it, on top of that they charged me $20 for tech support event though the problem was never fixed (thats ridiculous APPLE, especially the fact that you didn't fix my problem).
****prior to doing the RESET, figure out a way to MANUALLY back up all your Notes, Reminders, Contacts etc. All music and photos are on the computer so thats saved.
Fix: I went to General Settings and select "Erased All Content and Settings". This reset the iPad as if it were brand new. I did the basic setup and was able to go to the App Store and see the "Purchased Apps". I was able to RE-install them again without any problems. I DID NOT RESTORE FROM A BACK UP. I had emailed all my Notes and Reminders prior to doing this and manually keyed them all back in.If the apps will not sync to the iPad go to Settings>General>Restrictions and make sure that you did not restrict installing of apps.
Go to your home screen on the iPad. Swipe to the right. Type in the name of one of the apps in the search field at the top and see if it appears in the search. -
My ipad won't charge. All I get is picture of white USB cable and iTunes Logo.
My ipad won't charge. I must admit, I did use it until there was only 2% power left and then went and plugged directly into power and not through PC... but it won't charge. All I get is picture of white USB cable, an arrow and the iTunes Logo. I have turned off and on again as previous posts but all I get is the picture of the USB cable, arrow and iTunes logo. Please help...
I have been relatively patient - 3 hours on charge but all it does is show picture of USB cable and itunes logo. It it were charging you would think that a picture of the charge would come up to indicate status of charge - wouldn't you think?
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I was trying to update my Ipad using I tunes and I backed music and apps on my computer but I thought it was updating and then noticed that there was nothing on my Ipad. There is absolutely nothing on the iPad now and I have it still plugged into the computer but the I pad is not showing up in I tunes at all.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Okay my phone was working just fine and I went to unlock it and it wont show the lock screen it just remains black please if anyone can help me fix it it will be much appreciated, I am very careful with my phone so I dont know why its acting like this.
I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.
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Restarted my iMac and now it's stuck on the blue screen
I have not had a problem with the actual computer since I received it a year ago.
This is what I did on my computer today:
I downloaded Google Chrome, for the sites that don't really work as well with Safari and then later on, I changed a couple of the Folder Sharing permission for a few picture folders and a couple of document folders so "Everyone" does not have access to them, only me. I went into my System Preferences > Accounts to see who was under "Staff" and any other computer I tried to connect to. I tried to unlock the Accounts section and my System Preferences kept freezing, so I had to force quit it.
Every time I had a freezing issue with my PC, I always restarted it, so that's what I did, I restarted my iMac. Now, it only shows a blue screen. It goes through the gray screen with the apple logo, and then the blue screen. I see my cursor to my Magic Mouse for a few seconds and then it vanishes. Now all I have is a blue screen and it's been on a blue screen, this time, for about 15 minutes.
I tried to hold down the power button, mainly out of panic, and I also unplugged everything and then tried to turn it back on and that hasn't worked.
Please help. : (Sounds like you changed some of the file and share permissions
incorrectly and then complicated things further by hoping a restart
in the middle of this mistaken direction could cure it somehow.
Sometimes that works; but some parts of the system are not to be
messed with, since some items have to be where they are to work.
And some kinds of keyboard/mouse functions on boot are reluctant
to perform with a bluetooth or wireless mouse & keyboard; so a USB
wired keyboard is very handy to own & have on hand. I have spares.
(You may have to try and see if a power management reset can help,
if the problem has compounded by now into more than the first issue;
a System Management Controller reset. (Don't recall how, but this
will vary with the model and build year of the computer.) And it may
not help resolve the issue; booting from the installer disc may...)
Some command keys require early power in the keyboard; sometimes,
a wireless keyboard or mouse won't be seen by the computer at a
critical moment in early boot stages; so a procedure may not occur.
Keyboard commands and shortcuts on boot are important to use &
know in the case of troubleshooting and maintenance.
Can you start the computer from the OS X install disc that came
with the computer (or if you've upgrade the OS to a later than
originally shipped version, use the latest retail disc) by holding
the C key down on boot, until you see a window with either a
choice to select a language or (maybe second window) a menu
in the top of the screen, where you see Installer (instead of Finder)
and check the top menu bar by clicking to read the drop-down
menus, looking for Disk Utility.
When you find Disk Utility, as indicated from the booted Installer disc
(disc #1 of a restore install set) select the name of your computer drive
which probably is Macintosh HD in the Disk Utility left side-bar, and then
click on 'repair disk.' When that is done, note if there is a message in
the little screen inside the utility, what it said; then choose to run the item
named 'repair disk permissions' and then restart the computer normally.
This would include selecting the computer's hard disk drive from an
option in the Installer's menu bar after quitting Disk Utility; to choose
from a startup manager, the Macintosh HD as a boot volume, & restart.
You could try and see if the computer would re-start and with the Shift
key held down, through the boot process (from the hard disk drive OS)
and if it gets to a point of asking for your Admin password, enter it, &
continue until a desktop appears. If this works, use GO in the Finder
top menu bar and find Utilities folder, open it, and find Disk Utility, then
run 'repair disk permissions' on the volume Macintosh HD. + Restart.
This may not work, but if it sorta does, you could try and see if things
run OK. Another possible fix (without performing an Archive & Install
from the booted Install disc) may be to get the Combo update file for
the OS X version you have in the computer already, & reinstall it.
Be sure to repair disk permissions before and after this kind of action.
If you want other users of your computer to not access your files, be
sure to set up other user accounts with less than Admin privileges.
Then understand how security works in Mac OS X. Your user folder
content is not normally accessible by someone running that computer
from a different user account, if the computer is used correctly.
One of the better Mac browsers is Camino from Mozilla; FireFox is OK,
and for some users, Opera is fine enough. There are others; and I am
not so sure about Chrome at this point. No real need for me to use it.
In any event...
Good luck & happy computing!
{ edited 2x } -
hi my son as resat my i pad 2 now i cannot get it to work i have tried to start it just as you would a new one but all i keep getting is a picture of a u,s,b lead and a music note it does not respond to any thing i try plug it into my laptop to set it on its way but still nothing
That means that you have to connect the iPad to iTunes on your computer and restore it with iTunes.
Read more here.
http://support.apple.com/kb/ht1414
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