I m unable to retreive my icloud password i forget my icloud date of birth

m unable to retreive my icloud password i forget my icloud date of birth

Contact the Apple account security team for your country for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

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I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer

HT1911 I set up an account and can't access it,. It doesn't recognise my password my email or my date of birth.

I set up an account and can't access it,. It doesn't recognise my password my email or my date of birth.
Help

Hello, Annie1138.
Thank you for visiting Apple Support Communities.
I have experienced this exact same issue for a Pre-order album as well. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process. You can also check for available downloads to see if the items are pending.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

Im trying to reset my icloud password but it says my date of birth is wrong?

im trying to reset my icloud password, i click on to questions? and do my date of birth, which it comes back saying its wrong? i cant remeber doing my date of birth or doing the question?
but i really need to no how to sort it out, as i need to activate my iphone?
been trying for a day now?
HELP ME!!!!

Contact the Apple account security team for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security.

Password reset is saying my date of birth is incorrect

Today, while trying to fix my daughters iPad (forgotten security password) I ran into an issue with my existing iTunes password. Suddenly my account is disabled. For a short story, I tried going the password reset option of security questions. First question? Date of birth. Something not easily forgotten yet when I enter it, was told it was wrong...?!
After 1/2 an hour of repeated password resets by claiming I'd forgotten my username (since the forgot passwrod option was never sending an email like it said it was) I was able to reset the password (after 5 times of selecting new passwords, then having each disabled...).
So I then went, as found online, to Manage My Apple ID to only find that yes, I'd set up security questions and oh my gosh my date of birth was already entered, correct, and had been what I was entering all along.
Honestly, never used any system where the account is suddenly disabled for no reason and to have the password reset function so very muddled up. What's going on here?!

Contact the Apple account security team for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security.

Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
Any suggestions to remedy this problem?

I'm also experiencing the same issue.
I've had to reset my password 3 times in the last 3 days.
At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
I have went to appleid.apple.com and reset my password there: no luck.
I have reset the settings on my device: no luck.
I have Erase and Installed iOS 6.1.2: no luck.
I have restored my device back to factory settings: no luck.
I have performed a DFU restore: no luck.
This is my main account for, well everything.

I am unable to sign into icloud. When asked for my date of birth I receive a message that my dob does match Apple's records. I don't remember setting a different password for icloud.

Since I replaced my iPhone 4 with the 5s I have been unable to access icloud. When asked for my password I receive the message that it is not valid. wehn using the security questions the system does recognize my date of birth.

You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

After changing password unable to do a iCloud backup on iPhone 4

After I have changed my apple-ID password I have been unable to backup on iCloud on my iPhone 4. On iPad2 works fine?? Any solution? Thx

After I have changed my apple-ID password I have been unable to backup on iCloud on my iPhone 4. On iPad2 works fine?? Any solution? Thx

HT1414 I am unable to connect to iCloud as it keeps saying unable to verify Apple ID even though I've changed password several times to overcome this, only had the phone yesterday

Please can anyone explain why I'm unable to connect to iCloud, it doesn't seem to accept my Apple ID and password, keeps saying unable to verify, I've changed the password several times to no avail, the phone is brand new and only purchased yesterday.
Help

Follow the directions here to verify your ID:
http://support.apple.com/kb/he68

Am unable to logon to icloud with my apple id password... message displayed verification failed

am unable to logon to icloud with my apple id password... message displayed verification failed

You are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

IPhone 6 unable to login to iCloud

I made a mistake that has cost me a lot of time and research without much success in finding a solution. Here's what I did and the problem I can't seem to get around.
I am on iPhone 6 iOS 8.0.2, 128GB storage with 100GB available (haven't moved photos into new phone yet)
I was having an issue, I thought, whereas the phone auto locks immediately and I like to keep this feature at 2-3 minutes in the previous iOS, for messaging while at work or home, I don't require it to lock immediately. Anyway, I thought perhaps the feature was tied to fingerprint combined with passcode so I disabled passcode and tried to figure out a way to create the auto lock wait a while, the "immediate" lock feature is not able to be selected nor deselected, it's just checked. I placed my passcode back into the phone and that somehow turned off my voice mail and removed my iCloud data. I tried logging into iCloud many, Many times, I know my password, I'm logged in with my iPad and on computers, iTunes recognizes the iPhone 6 as my primary and authorized iPhone, it backs it up and refreshes the iOS fine. I called the wireless provider and they created a new password for my voicemail and stated that I won't have to use it unless I travel to another country. fine. Voice mails poured in. I researched here to figure out what is going on with my Apple ID and no one has had this specific issue, mostly people are talking about installing iOS and having not enough space. I am unable to log into iCloud on my iPhone 6 and the error reads: "Authentication Failed" "A server error has occurred" and that's it. The error pop-up has an "Ok" button so I click it. I can see my picture, my email and information looks like it is ok though acting strangely.
Steps to reproduce, I guess remove passcode and apply a new passcode is how this happened, even though I used the same passcode when I did this. Go to "iCloud" in "Settings" then select your account to "Log In" to "Apple ID" for iCloud management on the iPhone 6. Enter password correctly, it loops around and asks for it again then states that I have it wrong and a server error occurs.
Days have passed by and I was just now able to fix the voice mail though I am unable to correct the iCloud loop.
I have 2 step verification though I am unsure where I set this up, perhaps if I remove 2 step verification?
I am not using iCloud Drive yet as I rely on Macs (computers) to be the hub of my information, need Yosemite.
I do not backup to iCloud, all other options in the .Mac account are always selected.
I backed up the iPhone 6 prior to this issue and attempted to correct using a backup and that did not work either.
Any and all help is appreciated.
Thanks.

I am assuming you are speaking of the October update? It most likely won't have Apple Pay just yet (which I'm excited to use). I cannot wait for the Apple Pay updates as I believe they are launched with the watches, in the Spring or early 2015? This bug is annoying, I cannot manage my central IDENTIFICATION!
Following every step from Apple and from people here, thank you for replying, does not work, screenshots below show the errors and how they occur. I suspect that it's the two-part verification system.
I'm sure it will be fixed in the next update during the October (this month) event with the iPads, if new ones are released-lol
If you are reading this and have not had this issue, read the initial post I typed to see how this occurs. Basically, if you remove "Touch ID" and your "Passcode" then reapply, iCloud locks you out and gives an error as "Authentication Error - A Server Error Occurred" - This is constant and not intermittent, screenshot is provided from my phone (blurred out identifiable data).
Here is how the iCloud loop occurs AFTER the Touch ID / Passcode change causing this bug;
1. select your account:
2. Enter your password; 3. iCloud Requires Additional Verification
Enter Password again
LOOP Error Occurs
I tried this and it did not work. Thank you for your reply.
RogueFive wrote:
I have just used Apple Support Chat and they seem to have resolved my problem.
Basically I had to close down every app by double tapping the home button and sliding each app up to close it. Then turn the phone off and on again.
Simple.
Seems to have sorted my problem and may sort yours. If not I suggest to contact them directly or visit an Apple store where I am sure they can help

Hello I am using iPhone 5s but after upgrading to iOS 8.0.1 I am unable to signin my iCloud account ?

Hello
i am using iPhone 5s, but after upgrading to iOS 8.0.1 I am unable to sigin my iCloud account
whenever i try to signin it shows " verification failed" / " the password you entered in incorrect"
i changed by Apple ID PASSWORD three times and tried to signin but it shows same as above - verification failed / password is incorrect
please suggest
regards
karan deep singh

I believe that all iPhones, purchased in Egypt, from official sources, are sold as carrier locked. So, your phone was hacked by someone so you could use it in Germany. Sorry, but that's what happens to hacked iPhones.
No one here can help you, nor can/will Apple, and since none of the carriers in Egypt offer official unlocking, your choices are not good.

I'm unable to access my iCloud Keychain, or add devices because I'm not receiving the verification number via phone as I put my Google Voice number.

I installed Mavericks, set up the iCloud keychain step by step. I was asked to link a phone number to it, and so I gave my Google Voice number. I know some systems don't allow for these kinds of numbers to work, but usually it's a two step verification - You put in your number, they send you a message with a code to verify this is indeed your number and you put in the correct phone number and voila it's linked.
A) It automatically accepted my phone number as is without verifying it
B) I'm not unable to verify my icloud Keychain account on other devices
Now the next step, for some reason I kept having pop-ups from keychain that asked me to put in passwords that over and over again. I couldn't find a solution so I re-installed Maveriks and did a time-machine reinstal. Which means now I can't verify access to iCloud keychain through any device at all. How can I reset everything and put in my real phone number?
I know my itunes/icloud user name and password and the 4 digit lock code for iCloud Keychain.
Appreciate the help!

I installed Mavericks, set up the iCloud keychain step by step. I was asked to link a phone number to it, and so I gave my Google Voice number. I know some systems don't allow for these kinds of numbers to work, but usually it's a two step verification - You put in your number, they send you a message with a code to verify this is indeed your number and you put in the correct phone number and voila it's linked.
A) It automatically accepted my phone number as is without verifying it
B) I'm not unable to verify my icloud Keychain account on other devices
Now the next step, for some reason I kept having pop-ups from keychain that asked me to put in passwords that over and over again. I couldn't find a solution so I re-installed Maveriks and did a time-machine reinstal. Which means now I can't verify access to iCloud keychain through any device at all. How can I reset everything and put in my real phone number?
I know my itunes/icloud user name and password and the 4 digit lock code for iCloud Keychain.
Appreciate the help!

I am unable to access my iCloud e mail account and am still able to access AOL account though. It says something about an IMAP pathway and a port number how do I find this?

I am unable to access my iCloud e mail account and am still able to access AOL account though. It says something about an IMAP pathway and a port number how do I find this?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Somehow my MacBookPro iCloud account has a different name and password from my other devices. Even my date of birth is listed incorrectly. I have tried but can't seem to change this info to match up with my other devices. Can someone help?

Somehow my MacBookPro iCloud account has a different name and password from my other devices. Even my date of birth is listed incorrectly. I have tried but can't seem to change this info to match up with my other devices. Can someone help?

Thanks
I have a PC (Windows 7)
Not sure when mobile me changed, but it was this weekend that my storage etc. lapsed (I have paid to keep storage with icloud). So i assume this has something to with it stopping.

I m unable to retreive my icloud password i forget my icloud date of birth

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