I need to contact creative to claim my warranty on EP-630's

Hey everyone,
I have navigated the support pages and tried to find how to contact creative to cliam my warranty on my broken ep-630's (left headphones randomly stopped working). I got to the poitn where i clicked the button which says escalate to email, but the link doesn't work. I'm tired of dicking around, can anybody just give me the address i should email creative at?
And, does this sound like something my warranty will cover? I mean my headphones were perfectly fine then the left headphoen totally stopped working, it didnt get hit or crushed or anything.

Hi,
Thanks for the feedback, I will notify the respective department about this. At the meantime, please try this link to get in touch with support.

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