I need to speak with someone about adding an email address and removing an email address from our account

The office manager that set up our email account is no longer with the company and I have to add an email address and remove an email addess. She had a secure password and I can't remove it. Is there any way to get around this or do I need to completely erase and start over losing all my contacts? We have also changed email servers and I can't get anything to send or receive. Please help!!!

I would start by saving your address book(s). See https://support.mozilla.org/en-US/kb/standalone-address-book then export your addresses using LDIF format.
Since servers and accounts are all different, it would seem best to start with a fresh profile. Look at https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile and then with TB not running, delete that file. Restart TB and it will create a new profile. Add your new accounts to that. You can import your saved address book.

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