I paid for some songs on iTunes using the gift card I got but it also charged my credit card?

So I got a iTunes $20 gift card from a friend and I correctly redeemed the card an I started buying some songs which took away some of the credit of the iTunes account but then a couple days later my credit card was also charged for buying those songs. Is this normal?

None for payment
After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
http://i1224.photobucket.com/albums/ee374/Diavonex/3251ae4b9345e8a0551a15d5cad4b 5a9_zps1c6950c2.jpg

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My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password!

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password! And since the old e-mail address is no longer active, I can't even chenge the password- becasue it's sends the link to do so via e-mail! Even when I use the "ask personal questions" option to verify and it asks me for my date of birth, I put it in and it still won't acccept.

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hi, i think ive been double charged for some songs on itunes, im not sure who to contact, please help!

hi, i think ive been double charged for some songs on itunes, im not sure who to contact, please help!

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix

I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?

Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ?

Why can't I change the content for some songs when I click the Get Info button?

Why can't I change the content for some songs when I click the Get Info button? The information on the song, artist, genre is grayed out and will not allow me to alter the information.

Hi htechadmin,
Revcevied your PM and noted all details, Many Thanks.
Getting this addressed by the team, either they will reply to you, here, or they shall email Or Call you.
Regards,
LP

I am a serviceman deployed to East Africa, and I bought an itunes gift card but cannot use it to purchase anything because itunes sends me to the billing page for a credit card but I only want to use the gift card, how do I get pass that?

Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?

Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

HT201209 Can I sign up to Itunes using a gift card?

Can I sign up to Itunes using a gift card or do they have to have a credit card? I gave my little sister my Itouch and a gift card but I do not want to give her my credit card. What can I do for her to get Itunes?

Yes you can!

Why won't itunes use my gift card

itunes says i have $15 but it keeps asking for my bank account and won't use the gift card, also when i go to billing info there is no none option

This sounds like a question for the iTunes store. You can contact them about account problems at:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries

I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT1918 I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium.

I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium. i find it really stupid not to be able to use it?!
please give me a hand over here
plus i ve bought the gift card from a supermarket so its kind of hard to get my money back now :|

Gift cards are country specific. You cannot use them in another country.

Exporting some songs to iTunes freezes the whole computer

I'm having a new problem with GB. I have about a dozen songs I've been working with recently, recording, editing, and exporting to iTunes. For some reason, while 10 of the songs export without any problem, two of the songs cause GB to freeze. What's more, not only GB but also the Finder freezes, as do any other applications that I try afterward. I can't even Force Quit -- nothing happens. The only thing I can do is to press and hold the on/off button for 3 seconds and start all over again.
The songs play without any problem within GB, and all are simple piano tunes with a single track. I'm running this all on an iBook G4 running system X.4, which isn't supposed to freeze like this at all. Any ideas what the problem could be, or how I could go about fixing it?
Any help would be greatly appreciated.
Chris

Christoph,
Thank you for your suggestion. I gave it a try. Unfortunately, the problem still remains exactly as before -- exporting to iTunes gets started, and about two-thirds of the way through the "creating mixdown" phase everything freezes. Any other suggestion? I'm not a particularly sophisticated Mac user, so even something obvious I would likely not have tried.
Chris Tancredi

Will iTunes use my gift card first before charging my credit card?

If I redeem an iTunes Gift card, will it use it upfirst prior to charging my credit card?

It looks like you had an outstanding charge for $30 on your account. When that happens, you usually have to enter in valid credit card info to pay for it or redeem gift cards to cover the amount.
In your case, as soon as you redeemed the cards, iTunes saw that the amount you redeemed was sufficient enough to take care of that $30 outstanding charge and so it subtracted it from the $100 you redeemed the gift cards for.
If you have any other questions you can contact iTunes Support via expresslane.apple.com

HT5035 Redeemed $10 gift card. Then gifted $14.99 album to a friend and it charged my credit card the total and did not use the gift card balance!

The gift card was supposed to be charged first, then the 4.99 to my credit card. Now I have an unused $10 gift card, which I wanted to get rid of, and got charged $14.99. I want my money back and I want the gift card used instead.

It's not supposed to. Gifts will always be charged to the credit card; the gift card money is for your use and nobody else's. This includes the purchase of gift cards and certificates, and money used for an iTunes allowance.
(68007)

My itunes files were deleted. I was able to use an old back up file to restore some but new downloaded purchases from iTunes for the past 5 months weren't in the back up. How do I get those back since I've paid for them one before and use the same account

My itunes files were deleted. I was able to use an old back up file to restore some but new downloaded purchases from iTunes for the past 5 months weren't in the back up. How do I get those back since I've paid for them one before? Can you redownload? If so, how?? Please help as I'm missing over 500 previously paid for and downloaded iTunes song purchases.

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

I paid for some songs on iTunes using the gift card I got but it also charged my credit card?

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