I pre ordered the She Looks So Perfect EP about a week it was released and when it came out I got an email directing me to the download link when. I clicked download it asked me to pay again but I've already paid when I pre ordered it. Why is it like that

Please help me

You aren't charged when you pre-order an item, you are only charged when it's released and you download it - at any point up until them you could cancel the pre-order, so you are only charged on downloading.

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