I recently purchased and redeemed a 15$ iTunes gift card but it is still asking for my credit card info to purchase things. What do I do?
When I redeemed my card it said it was redeemed successfully but when I went to buy a song, it sent me to verify my account by putting in my bank info and stuff. Is this normal?
That's the same situation I'm in right know
Similar Messages
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So I buy an ITUNES $25 music card but I am still charged on my credit card?
Why am I still charged on my credit card when I buy a redeemable $25 card?
I would think the music card would be used before the credit card.
This is not right and needs to be changed or I will cancel my account with ITUNES and will cancel my IPHONE subscription.
Since there are prepay itunes card I find it a rip off that a credit card was used and in the sign up it says the credit card is only used to verify AGE ONLY.
So by going behind my back and putting purcahses using the credit card is not very honest when in fact I used a $25 itunes card.
APPLE FIX THIS FLAW ASAP!!!!!!! If you can't fix this then you will be hearing from lawyers.
Message was edited by: InachuInachu wrote:
I went back to my ITUNES account info and tried to wipe my CC info and IT REFUSED! it demanded I have some sort of CC info in there and the page would not save until the data was correct.
Look if you can't give me proper info then keep quiet.
I still work at a helpdesk and so far you have been the worst in giving misinformation.
Message was edited by: Inachu
1) Your post is very insulting. You could have told me that deleting your credit card did not work. You did not have to insult me.
2) Unless apple changed their requirements, you can Zero out your credit card information - after it has cleared your account and been removed. However I don not work for Apple and if they changed that requirement they would not have told that to me.
3) I have given you a perfectly working alternative that does work. If you refuse to believe me, that is your issue. I don't have to take your insults and you have no right to insult me. -
im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction
Gee... maybe you should try contacting iTunes support like the message told you to do.
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I have a $20 credit showing on my itunes account. When I go to purchase it asks for my credit card info. I want to use the credit i have. how do I access it/
1-800-676-2775 apple support tech support 1 800 275 2273
If your computer is on one minute before it freezes, than you have one minute to secure your serial number.
click the apple----->click about this Mac ------> click on version----> until you see the serial number. You may have to do this a couple of times if it freezes before you have all the numbers. A camera might help.
Good Luck -
I have money in my account -yet when I try to buy music it keeps asking for a credit card. I saw that someone else had the same problem -yet no answer.
Yes, it's a bind isn't it. I'm also new, just trying to help my young son download free games, but the amount of personal data that has to be divulged for such a simple task was quite a surprise and somewhat overwhelming.
All to help him with his much wanted iPod which he got for Christmas. Thanks mum! -
When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
I received $25 gift card. redeemed to my computer. Clicked Buy on some music. ITunes still is asking for a credit card. How do I redeem?
Is the gift card balance showing in iTunes (upper right of the screen when in the iTunes App Store)? If not, the following may help: Redeeming iTunes Gift Cards and content codes - Apple Support
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How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
Why is music purchase not deducted from my credit balance instead it asks for my credit card.
why is music purchase not deducted from my outstanding balance? Instead it asks for my credit card.
It is not being deducted from your credit? Are you sure?
Just because it is asking for your cc info, does not mean that it will be charged.
This is how itunes verifies your account and that you are a resident of the country of the itunes store that you are trying to use. -
I am trying to create a free Apple ID for my sister that has a learning disability. I created the account but it is asking for a credit card for which she does not have. What should I do?
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank youLeigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I have a itunescard but it also ask for a credit card but i dont have one but the itune card
I have A I tune card . But It Also Ask For A Credit Card Number Also. But I don't Have A credit Card
There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons,
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