I rented a movie and itunes charged me for it, but it won't download completely. what to do?
it says I have an insecure internet connection, but I tried downloading it on three different wireless networks that all said "connected." is there a way I can report this problem to itunes?
Try closing the videos app and the. Launch it again and see if the movie will start playing again. You might even reset the iPad after you close the app.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Similar Messages
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I justed downloaded a Rented Movie from iTunes on my MacBook Pro. I did it through United Airlines e-miles to get credits. Now, when I try to move it from the Rented Movies to the On "Apple TV" box on my Apple TV box, it stays in it for no longer than 35 seconds after I click on Apply and then moves back to the "Rented Movies" box. The only thing that appears in the Apple Symbol progress box is Syncing "Apple TV" is "Copying 2 of 2: IMG_0318" and them it moves back to the "Rented Movies Box. The same message appears if I click on Sync with it still in the "Rented Movies" box.
How can I overcome this problem? I have 29 days and 23 houors to solve this problem, but would like to do it for watching NLT Monday, 21 May 2012, evening!Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else? -
I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???
Same thing happened to me ipad. Please someone fix it Apple.
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from the "download recent purchases" on itunes i can seem to be able to access movies, only music, apps and tv series… how can i re download a movie from itunes store that i bought but it crashed while downloading?
If it never finished downloading then, Store>Check for Available Downloads
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Hi, I pre-ordered miley Cyrus new album and it's saying it purchased but it won't download?!?!
Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling -
I rented a movie from iTunes. When I go to watch; it says download???
I rented a movie from iTunes for my iPad 3rd Gen. I went to the video app like usual. Selected to watch, and it said- I've already purchased it, but I have to go to downloads to download it. What the heck does that mean? Where do I go. It's taking me longer to figure this out; then would've been to watch the movie. Please help! I'd really appreciate it
Hello don_ristows_computer,
The following article provides steps that can help get your rental downloaded to your iPad.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Cheers,
Allen -
I rented a movie and says I have 1 Download Available. When I hit "Download Now" nothing happens. Any help on this?
Hi KirkP2013,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
i've installed iso7 on my ipad and its asking for password but i did not install one,what can i do?
Hey Beata G,
Welcome to the Apple Support Communities. If you are unable to install the software update, you may need to plug the iPad Mini into a power source. If it is below a certain percentage in power it will require power to ensure that iPad Mini does not loose power when installing. If you still have issues the following article will walk you through that process and also if you want to update the iPad Mini through iTunes.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Regards,
-Norm G. -
I recent download some music and I found out the music was already downloaded already,what can you do to correct this problem.
If you purchased them again then certainly you were charged.
This is how you redowmload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I rented a movie on iTunes from my Mac mini but I can't find it anymore.
I was too tired to watch it so I turned off my computer and went to bed. The next morning I wanted to watch the movie but couldn't find it, the movie finished downloading the night before. Any ideas of where it might be?
Select Movies and double click the movie.
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I cant find my I tune songs and movies and podast I had 187 songs now it only shows 64 songs can this be refreshed or resent
Your content will ONLY be where you put it.
From the itunes store terms of service.
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE -
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Hi Effie Bilal,
Thanks for using Apple Support Communities. If you did not receive an in-app purchase, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
Help, my iBooks won't download! I've paid for 2books to add to my collection and they won't download!I don't know if it's me or there is something wrong with iBooks settings on my iPad but this hasn't happened b4! When I click download it says I've already downloaded it and it's not in my book stand!when I go to purchases like it says and click download it says the same msg! Will I cancel all my pre orders incase this keeps happening till we get problem sorted! Thanks
I have the same problem. I have tried to re-start my and reinstalled IBook, they just don't work. Any one out there can help us ?
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Its been over 10 minutes since ive hit play and still nothing what am i doing wrong?
How to report an issue with Your iTunes Store purchase
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