I used up my two downloads for my standard CS5 suite, my backed up program on my external hard drive isn't working. My serial number says it is invalid, what do I do?

I purchased the standard CS5 suite (photoshop, illustrator, in design, bridge) student package for my laptop (through a download process, not dvd, in which I had two downloads). I used my first one, that followed with my hard drive crashing. I used my second download, and then I had an accident with my laptop and had to purchase a new one. I backed up all of my programs onto an external hard drive and I just tried to re download adobe programs using that. When i enter my serial number it says it is invalid. What can I do? Live chat will not help me because I do not have the current CS6 or CC.

Double-check your serial number here: Find your serial number quickly
Serial numbers will sometimes become invalidated if they were hacked and made available on the internet.

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