I've a MacBookPro 8,1 with OSX10.7.5. I tried but cannot download Maverick (pop-up invitation said it was free). Software's up to date. What's wrong?
I cannot download Maverick.
Pop-up invitation said it was free. When I clicked Download, my desktop started looking like an iPad for a few seconds, then reverted.
All subsequent attempts via the App Store at download have been met either with the gear turning for just a second then disappearing, or no response at all.
No files have appeared in my Downloads folder.
Software's up to date. What am I missing?
I've a MacBookPro 8,1 with OSX10.7.5.
https://discussions.apple.com/docs/DOC-6131
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Good morning. I just purchased Imatch but cannot download my music from an iphone 5 to IMatch in Icloud. Can you help me with this?
Hi
Has iTunes completed its scan of your iTunes library on your computer Subscribing to iTunes from an iOS device.
Jim -
I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection.How do I get it?
There is nothing wrong with my internet connection.
Is that a -50 error message, jolyn?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Have new iMac with iPhoto sharing turned on. When the shared library is clicked the library disappears or starts to load then disappears? What is wrong?
Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If it doesn't then your current library is damaged and needs repair.
Therefore make a temporary, backup copy (select the library and type Command+D) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If you experience the same problem with the test library then try this basic fix a try: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
If that fails a reinstall of iPhoto is indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the source it came on originally.
OT -
I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?
Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
there are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...
Do you get an error number? What is the exact message?
Two things to try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store.
If that doesn't work, try an App Store reset and then try again.
App Store Reset Learned from Old Toad
There is a contact link.
App Store Support -
My iPod touch is plugged into PC. My iPod is shown, but when I drag content from iTunes library to it I end up with an error message that says it "Cannot copy item" then "The device has either stopped responding or has been disconnected." What to do???
Yes you can drag and drop music to the iPiod if you select Manually Manage Music and Videos in iTunes.
DaibhiN wrote:
You do not drag the music to put it on the iPod, you click into the iPod tab and sync it with your library.
This article may help: http://support.apple.com/kb/HT1386
Does that answer your question? -
I was charged by adobe, but cannot download or use product. There is no proof of my purchase in my profile but the money is not in my account. What is going on with this situation?
Hi there
Please check that you are signing in with the same Adobe ID/email address you used to make the purchase.
If you need further assistance, please message me.
Kind regards
Bev -
I have Photoshop 12, installed online. My computer crashed and was repaired, but Photoshop was not restored. I see it in my products, along with the serial number/activation key, but no download is available. How do I re-download my product?
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation -
I set up an PC with iTunes and have my library but cannot get it to transfer new purchases, I get a pop up that states "computer not authorized" how do I authorize computer? account originated on a Mac
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
How can I Upload Pictures, from my Mac Book Pro Retina Display with Mountain Lion OS? Tried but it gets as far as i pictures but does not open?
This is not necessarily 100% correct at the current time.
As Dropbox is encouraging people to set it up for automatic uploading of photos they gradually increment your space as you load more pictures for free at the current time.
You do start with a fixed 2 GB but if you upload photos you will be awarded more free space.
You can also open a free account with Flickr - you may have some upload limits per day but you can upload pictures there. -
Hi All, Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23). Any thoughts on what is wrong with it?
https://discussions.apple.com/message/22965383#22965383
https://discussions.apple.com/thread/4012266?tstart=0 -
Whilst synching to my PC it said there was a software update for the iPhone.
It is now stuck with a message saying connect to iTunes. I've tried resetting it in various ways but it still comes back to Connect to iTunes, but it won't.
Help!See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
brand new ipod classic 160gb will not restore. have tried all steps with no fix. Also tried steps on a different computer with same results. anu help?
if you own a mac try to re format the disc to journal.
If you are on a windows like me, try to reformat the disc to NTFS. Then it will display that you need to restore as the ipod is in recovery mode. It restored with success. and voila, brand new working ipod. -
I open Frefx and a small icon of homepage shows above taskbar at bottom of Win7. But I cannot open a full page or use Firefox. I tried uninstalling then installing newest version, but this did not solve the problem. Have had to go back to IE
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JavaScript Browser Tests
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navigator.appName = Microsoft Internet Explorer
navigator.appCodeName = Mozilla
navigator.appVersion = 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
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