Implementation of Note 660016 for Follow up Transactions in CRM 2007

Hi All,
   We have a requirement to not show all the business activities and tasks available in crm for all the transactions as follow-ups.
   For this reason we implemented the note - 660016. Now its working fine.. It is not showing business acitivities and tasks as follow-up transactions in the CRM GUI and Web UI 2007 for all the transactions.
   But when I create a business activity as a followup for ztransaction in define copying control for business transactions.. It is showing in the CRM GUI but not in the WebUI.
  But at the same time when I create a service complaint as a followup for my ztransaction, I am seeing the service complaint as a follow up in both CRM GUI and Web UI.
   Is the implementation of this note restricting business activities and taks in WebUI forever or do I need to write any extra logic or is this any configuration issue ?
Regards,
Raghu
Edited by: Raghu Danda on Mar 8, 2009 1:17 PM
Edited by: Raghu Danda on Mar 9, 2009 5:14 AM

Hi Robert,
   Thanks for your reply
   I checked the link, But I didnt get the full information there.
   Firstly, my problem is not with upgrade and
   the second thing is before implementing the note 660016, I am able to see both in CRM GUI and Web
   UI all the business acitivities and tasks along with other transaction types as follow-up transactions.
   After implementing the note, I am not able to see only the business activities and tasks in the Web UI
   as follow-ups and in CRM GUI, its appearing as follow-ups.
   Hope you got my question now...
   If this is not done in customization I need to code according to my scenario..
   When I kept a break point this class is triggering from another class.
   Do I need to code in the class CL_CRM_UIU_BT_ACT_CUST_GET, according to my scenario.
   Again I have a question here, will you please tell me in which component this class exists, so that I
   will enhance that component.
   Because when I debug after clicking on the Follow-Up button,this class is calling some where
   down...So I am unbale to get the right component for this.
Regards,
Raghu
  I

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    We have implemented BI admin cockpit and all technical contents and settings are OK, but when we try to navigate to call any transaction (Monitor, Process status TCode ST22, RSA1, RSMO, RSPC etc) by calling RRI than instead of getting the desired transaction screen we are getting the SAP Easy Access screen. Although we can navigate to Second level web template thru RRI and if we define target system other that BI (i.e. ECC or CRM) than we are able to navigate any transaction transaction i.e. SE38 or SE37 etc,
    Any suggestion or help would be appriciated.
    thanks
    Dev

    Hi Sunny,
    as per your reply i have check the BI usage types using that URL.
    And the below is the result.
    Information about Active Usage Types
    Active Usage Types
    Product                     UT Code      Short Name      Description           
    NetWeaver                  BI                  BI Java      BI Java           
    NetWeaver                 AS                 AS Java      Application Server Java           
    NetWeaver                  DI                          DI      Development Infrastructure           
    NetWeaver                 EPC                      EP Core       Enterprise Portal Core Components           
    NetWeaver                     EP                           EP      Enterprise Portal           
    Can you please help.
    Thanks
    AS

  • Follow-up transaction copy control for opportunities

    Our CRM system is currently configured to permit follow-up opportunity creation.  When follow-up transactions are created all product categories are copied to the new opportunity.  We would like to stop this.  All header and business partner data should be copied as present, however product information should not be copied.  (i.e. follow-up transactions currently work, we only want to switch off product data copying)
    I am not familiar with follow-up transaction customization, and not sure exactly where to start.  Should I be modifying the current BAdI or is there a standard customizing option to switch off copying of product categories?

    Hi Derek,
    Just try this:-
    Go to SPRO->IMG->CRM->Transactions->Basic Settings->Copying Control for Business Transactions->Define Copying Control for Transaction Types.
    Search for entry Source=oppt and target=oppt.In this entry, uncheck the check box-Copy Item Number and see if it resolves your issue or not?
    Thanks and Regards,
    Rohit

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