Internal Item Number " Items not appearing in Sales order Line form

Hi,
We are in 11.5.7 vis. While choosing an item in the Sales order form, only the line items with type 'chargemaster' and 'vendor' appear. The items with type 'Internal item number' doesn't appear anymore. The item validation organization is set to the Master Inventory organization.(V1).
When i checked the pricelist creation screen, with product attribute - item number, the product value field is empty and greyed out for all the items.
I compiled the system Items flexfield. I tried adding a new product to the pricelist with product attribute-item number,product value - A000 .All the items (with their internal item numbers) appear while choosing the product, but the product description doesn't default and the field remains empty and greyed out.
After saving the item in the price list and if i query for this particular item, the product description appears but the product value now becomes empty and greyed out.
Any explanation as to to why this is behaving so and to rectify the same?
Regards,
Nithya

Hi,
Check item category determination (VOV4) whether the item category is determine with the combination of material item
category group,untill the material being read by the system it will not give the line item no,and also check at VOV8 for your doc
type Item no.increment Ex: 10, is maintained or not ,if not maintain and try.
Regards
Ram

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