Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

Greetings,
I've been a FIOS customer for 4 years and I never had an issue. Then, all of a sudden, today I started having a crippling issue with my 50mps internet connection.
My internet drops or stops working all together for intervals of 10 seconds to 2 minutes at randome times, five to five six an hour.
The router does not reset or change colors. In fact, according to my computer, in most cases access to the internet is not dropped. Although a few times when it lasts over a minute it does say that there is no access to the internet.
I reseted my router 6 times today, 4 on my own and 2 times when I called customer service. It had no impact. One of the agents suggested changing the channel that my router uses which made it even worse. Another suggested a factory reset which had no impact whatsoever.
Now they are sending me another router to replace the one I have, which is not old since I moved 4 months ago and got new equipment.
I think the issue has nothing to do with hardware gone bad but those agents seem perfectly incapable of diagnosing the problem.
I told one of the agents that the only new variable is that I got a chromecast last week. I did notice that I started having problems then and so I stopped using it. I unplugged it and plan to return it.
I think there is something weird going on but I can't figure it out and the agents are no help. Now I am supposed to wait for another router when I am almost entirely sure that that is not the problem.
Anyone have any suggestions?
Thanks

Yes, I live in Howard County. We've been having trouble off and on since that really bad rain storm in the middle of October.
I'll let you know if I learn anything. I'm just glad to know I'm not the only one.

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Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

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