Investigative Case Management Analytics in SAP BW

There does not appear to be standard BW business content extractors (datasources) available for ICM in BW7.  Has anyone implemented ICM with requirements for analytics in BW?
Could you tell me whether you had to develop custom extractors/datasources?
The alternative to creating custom datasources seem to be extensive enhancements to standard SAP datasources.
Please advise how you extracted ICM data into BW.  Thank you.

Hello Sridevi,
I do not think that objects created in CRM would automatically gets uploaded to ERP.
You may have to upload them manually, by using 'Transfer to ERP' button in txn:COMMPR01 or for Web UI.
Also, please make sure that in the customizing,
SPRO>IMG>CRM>Master Data>Products>Settings for Product Type>Allow upload for a Product Type.
is checked for your object type.
Hope this helps!
Best Regards,
Shanthala Kudva.

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    HI, Sreedhar
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  • Case Management - Create a Case using FM or Class-Method

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  • Need a Doc for Case Management-Interaction center

    Hi all,
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    Hi Babu,
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  • ICWC - define filters for case management 5.0

    If I want to limit the Cases linked objects and logs to BP's, sales order, & service tickets are the proper setting.
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    I'm guessing zdefault had same description default and it was picking up the default one in error.

  • Authorisation object for Case Management

    Hi Gurus.
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    Hi Alfredo,
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    Regards,
    Kiran Kandepalli.

  • Case Management | Recreating a case for same BP

    Hello Guru's,
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    Rahul

    H Rahul,
    I am working to configure Case Management to work with GTS. I have made what I believe are the correct configuration settings under Process Route and Case Types in the IMG for Case Management, and have activated it for SAP GTS. The guide recommends that you leave the default settings for most of the config, which I have. However, when I try to create a case I receive the message "No process route model could be determined".
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  • Case Management ECC Service Provider

    Hi.
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    Thanks.

    hi alfredo
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    best regards
    ashish

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