Invoice status partly cleared

Hello Experts,
                        From a sales order in SAP , I got the billing doc # but the status shows partly cleared and this amount shows as open item for that customer , can I know why the status is partly cleared and reason in SAP
Thanks so much .

Hello there,
There might be many reasons to show a billing doc as open.  I guess when you got the billing document number from sales order, you are referring sales invoices or debtor invoice showing as open. 
1) It could be that the debtor have not settled the invoice.
2) Payment received but not allocated and hence showing as open
3) Part payment received and allocated and therefore partly cleared which is relevant to your situation.
4) It could be that payment received in different currency and when converted might have given less than the required balance.
Hope the above provided more info.
Rgds
CONMJI

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