IOS updates via wireless using proxy

When trying to perform on device (iPad and iPhone) iOS updates via wireless and having a proxy configured, the update request is sent direct and not via the configured proxy. In a corporate enviroment the firewall blocks this request. Any ideas?
Thanks

No, the over-the-air method downloads only the incremental changes to save time and system load, while the wired, iTunes, method only does the complete replacement approach. You cannot control what each does in the way of downloading.
You might try downloading and saving the file rather than installing, and then make the file available on your server for employees to access rather than download.

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HT201210 iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id

iphone 4s stopped in middle of update (via wireless). apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do?

Hello Maxayla,
It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#1
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Trying to Download IOS Update via ITunes

Hi.....I have an IPhone 4. Im not able to download the most recent IOS7.0.6 update via wireless and am trying to update via ITunes.Phone is plugged in to PC. I have verified that I have the latest version of ITunes. However, when I go to file-devices, Backup is greyed out and the only option is "Restore from Backup". What am I doing wrong??

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

IOS update via iTunes vs via WiFi

Just for my curiosity. What is the difference between updating the iOS with iTunes vs WiFi?
the reason why I am asking this because I read somewhere that sometime users have issue after the update their iOS over WiFi. Same user that update to the same iOS via iTunes does not have the same issue. I am talking about Battery Life, or Wifi Problem, or BlueTooht Issue, or Software Bug.
It is possibile that there is a minimum differece in software when the updated is maded over the WiFi vs iTunes?
Thank you

The OTA updates provides a delta update only while iTunes provided the whole build.
Some users have issues after installing the whole build with iTunes as well. If there is a problem after installing the delta update OTA, restoring the iPhone with iTunes to install the whole build for the update may resolve the problem.
I have installed all iOS updates OTA since the option became available and I haven't experienced any problems after doing so yet.

Canon MP640 is not found via wireless using canonijnetwork tool

MacBook Pro late 2008. OS X (10.5.8)
BT home hub
Canon Pixma MP640 wireless printer.
Printer set up wifi connection to wireless BT homehub without any problems. Confiremed wirelss LAN settings via printer display.
Ran setup disk M1.1 successfully installing drivers. On Canon IJ Network Tool screen, an alert message appears stating "printer not detected".
I have tried adding it through system preferences > print & fax > clicking + tab. Two printers are displayed: Canon MP640 series ...Bonjour; Canon MP640 series canonijnetwork.
I added both printers, but they only appear as USB in the utilities tab. I changed it to network, then selected Canon MP640 series canonijnetwork (only option displayed). Try to print and the dialogue box appears for the printer, stating it is printing, yet nothing prints.
I typed the IP address into safari and checked the settings everything is enabled and IPV4 is being used.
Have been to canon website and downloaded their drivers but when I open them message states cannot be opened on this operating system.
How do you connect this printer via wireless?
Thanks,
Sally

1. Have you restarted your Mac since installing the printer? Canon-installed software starts automatically (actually for scanner operation) that shows a pop-up to confirm that I want to use the wireless Canon installation during the start process.
Canon isn't clear in communicating that to print wirelessly, you are actually installing the printer as a (WiFi) wireless device on your network hub. Then when you print, your Mac first communicates with the network hub, and then the hub communicates with the printer. So, your BT hub must be on in order to print. (My Canon MP560 works the same way.)
Have you followed the Canon network printing troubleshooting guide available here? --> http://www.usa.canon.com/cusa/support/consumer/printersmultifunction/pixma_mp_series/pixmamp640#BrochuresAndManuals
When installed correctly, your printer should appear in your list of installed printers as a Canon MP640 *with a 6-character hexadecimal address*, such as "Canon MP640 F9A3B1" THAT is the network printer.
You can rename it later, if you so desire. The 6 hexadecimal characters are the last 6 digits of the printer's network hardware address. I(t's called a MAC address, but it has nothing to do with Macintosh.)
The 'Canon MP640 series' setup you have installed can ONLY be accessed via a USB cable, and as you discovered, you cannot change the interface. If you have no need for a USB connection, you can delete that print setup from print/fax preferences.

IOS Update via Device Manager - 2960 S and X Series Succeed, Others Fail

Hello,
I am doing a round of IOS updates on a small LAN with a mix of 2960, 2960S, and 2960X switches. I have been using the built-in Device Manager, selecting the Software Upgrade option on the toolbar. So far the 'S' and 'X' series switches have upgraded successfully. The 2960 (WS-C2960-24TC-L) series have thus far all failed.
With this failing switch type I select the appropriate .tar, as usual, click the Upgrade button, and wait. In every case the process hangs at step 1. 'Loading the tar file to the switch'. I am trying to upgrade this failing switch type to 15.0.2-SE7. The switches to be upgraded are currently at firmware versions ranging from 12.2.(50)SE1 to 12.2(55)SE7.
Is anyone aware of any known issues with this series of switches that may cause IOS upgrades to hang in this fashion?
Thank You,

Please use [ code] tags https://bbs.archlinux.org/help.php#bbcode
like this
or [ quote ] tags instead of [ ins ] tags - that bright yellow if hard on the eyes.

Internet Links via Gateway using proxy?

Does anyone know how to open the internet links through the Gateway with
using proxy?
If it is worked, how to include/exclude particular URL/domain/subdomain(s)
in order to use/not use the gateway proxy?
Thanks....
Jay

Have a look at the page of the admin console under Gateway Management/Manage Gateway Profile. There are four fields which affect how the gateway uses proxies: DNS Domains and Subdomains, Use Intranet Web Proxy, Use Web Proxy Enabled and Don't Use Web Proxy Enabled.
In DNS Domains and Subdomains, you can list all the intranet domains and subdomains that will be accessed via specific proxies. The syntax for each line is
domain_name [web_proxy1:port1] | subdomain1 [web_proxy2:port2] ...
On the first line you specify the default domain and subdomain. Any requested URL's that do not include a subdomain and domain are treated by the gateway as belonging to this subdomain and domain for URL rewriting and proxying purposes.
On the last line, you can specify something like '* myproxy:8080', which says that all domains/subdomains other that those listed on lines above will be accessed via the proxy 'myproxy' on port 8080.
(Have a look at chapter 8 of the Administration Guide for examples of these entries.)
If a proxy is indicated for a requested URL by the entries in this list, the gateway will access the URL via the nominated proxy subject to the following conditions:
If you check Use Intranet Web Proxy, the gateway will use the proxy unless you've put the URL in the Don't Use Web Proxy Enabled list, in which case it will send the request directly.
If you haven't checked Use Intranet Web Proxy, the gateway will use the proxy only if you have entered the URL in the Use Web Proxy Enabled list, otherwise it will send the request directly.
Stephen

The iOS update methods I use for error free updates

I hope this helps some folks. I am not saying this is the 100% tried and true method but I have upgraded quite a few iPhones and never experienced an error or issue upgrading the software when following below method.
1) If iOS 4 or greater, double-tap Home button to bring up running app list and hold first app to get jiggling and kill all apps one at a time until task bar is blank.
2) Put iPhone into Airplane mode. (this will ensure that an incoming phone call, text message or push message won't interrupt the update)
3) Do a graceful power-off by holding Top sleep button until red "slide to power off" then slide to power phone off and allow phone to fully shut down.
4) Now press and hold Top sleep button and Home button at same time and continue holding both. The phone will begin to boot and you will see Apple logo but while continuing to hold both buttons the Apple logo will eventually go away and phone will seem to power back off but KEEP HOLDING BOTH BUTTONS and phone will power up again and Apple logo will popup again. KEEP HOLDING BOTH BUTTONS and phone will power down for good this time. When you release both buttons the phone should stay powered off. If phone begins to boot/power up when releasing buttons, you have not held them long enough. (Note: This power off/reboot sequence is very handy to remember for when your iPhone starts acting weird.)
5) Press Top sleep button to turn phone back ON.
6) Hook to your computer and Sync with iTunes and also create a Backup of phone in iTunes.
7) Now update your phone with the iOS update and it should run smoothly.
Thanks goes out to "TITNTUFF" for suggesting the Airplane Mode.

The method i use is this, every new update apple comes out with, i always DFU mode my iphone, and do a clean install of the iOS. This to ensure that I don't get any problems when updating my iphone. I have done this all previous models and never had any issues.
DFU will take some time but for me it's worth it. Airplane mode is a good way to this.

HT4623 how to install iOS update after downloading using iTunes

I downloaded ios 7.0 update from itunes but i disconnected the device and clicked "download only" using iTunes. After download was finished how could i update to my device? My device show my os is up to date. But It had shown by itunes to update for my device when I sync with itunes. How could I find downloaded iOS 7.0 update file in my Mac?
Thanks

Make sure that your iTunes is 11.1.
On Windows XP :
Documents and Settings\<User>\Application Data\Apple Computer\iTunes\iPhone Software Updates
On Windows Vista/Windows 7:
Users\<User>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
On Mac:
~/Library/iTunes/iPhone Software Updates

IOS Download Slow - Unless Using Proxy

Where i go to download IOS my speed of the downloading is 12kb, however when i use a proxy the speed goes back upto 4mb/s download. why is this please.

Triple-click the line below to select it:
~/Downloads
Right-click or control-click the highlighted line and select Services ▹ Show Info from the contextual menu. An Info dialog should open.
Does the dialog show "You can read and write" in the Sharing & Permissions section?
In the General section, is the box labeled Locked checked?

HT1351 Sync + manually added songs: If i choose 'sync music' there is a box at the bottom containing manually added songs. Will these songs be synced in the event of iOS updates etc?

I'm using new ipad with windows 7. Thank you!

If you mean when you do an iOS update via iTunes, no it shouldn't. The update and the synch are two separate activities if you set to manual.
If that is a concern, you do not have to connect to iTunes to do an iOS update as of v. 5.

Updating Via Handset.

Hello i've just purchased a Blackberry 8900 Curve it's second hand and on o2. I've had many problems with it such as.
Not being able to download the Blackberry App World.
Facebook Aplication not working.
BB Pin doesnt let me send/receive messages.
I read on google that on advanced options there was a "update via wireless" but it's not on my phone. I have no usb cable and wondered if theres anyway such way round it!
Help would be great
Thanks.
Kez.

What is the version of the device software you are currently running? To check this go to: Options> About or type myver in a message.
Also do you know if the previous user was able to perform the functions you are having issues with? Or did this user have similar issues? And are you able to get a USB cord to perform an update if needed?
Hope this helps.

HT201210 I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items!

I'm trying to update my iOS to 6.0, using iTunes (with my 4s connected via USB and WiFi is on also). I get a message that 'there are purchased items on my iPhone that have not been transferred to my iTunes library. Yet, I can't find those items! Help! There is not error message number just the text message. I've searched for an answer but have found nothing on "transfering items purchased to your iTunes library".

Right click on your device icon on the left pane of iTunes and click on transfer pur....

Why is iOS 8.2 not updating on iPhone 5S? It got me to Agree and nothing happens. Am doing the update via a Wifi connection.

Hello,
Why is iOS 8.2 not updating on iPhone 5S? It got the user to Agree to the Terms and Conditions but nothing happens. The user is doing the update via a Wifi connection. Current OS version on the device is 8.1.3. User did a hard reboot of the device and still the same result. Not tried using iTunes as a workaround as we want to know why it's not updating via a Wifi connection. Storage space available is 9G.
If you know of someone who is experiencing the same issue, please let me know the fix. Thank you.
Christina

1. I do not know if this will help you or not. In researching this issue with my wife's iPhone 5c 8GB, the most common answer you will get is to adjust this or that setting, and disable this or that App. These at best are only a band-aide solution at all. The best reply I got was from a Verizon Rep that stated "By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress, or information is being back-up wirelessly and the phone goes dormant, it will switch to use cellular data if it is left on". Afterwards, I discovered the exact same information here on the Apple Support Forum to support this statement.
2. Later onward, I read that if you keep your iPhone connected to a power source, it will prevent it from going dormant. In which case, this will prevent the iPhone from turning off the WiFi, and keep it connected to the WiFi. So far, this has help the most in controlling the amount of data usage being used, by my wife's iPhone.
3. Here is a web site that may help you at http://www.iphonehacks.com/2014/09/fix-ios-8-wifi-problems.html .....

After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808

IOS updates via wireless using proxy

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