IP Profile Dropped - FAO David Moon

After what i thought was my broadband fixed it only took 3 days to become un-fixed.  I was helped my a forum mod on here and i am hoping the same one can get in touch with me as he knows my case very well.  
After many failed attempts to reset my profile it final got reset on the 8th of May.  Cased was closed on 9th and 3 days later the profile when back down to the speed bellow....
FAQ
1. Best Effort Test:  -provides background information.
Download  Speed
2.26 Mbps
0 Mbps
4 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 2.26 Mbps
 For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
 IP Profile for your line is - 2.3 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
0.74 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.74Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps
I have went though everything.  Connected to Master Socket.  Got tthe new faceplate with built in filter fitted by an engineer during first issues.  Wiring all looks fine.
Just need a forum Mod to see if a reset on my profile will work again.  I still think there is an underlying issue. 

Logs from HH4:
0:04:10, 29 May. ( 40.930000) WAN Auto-​sensing running.
20:03:07, 29 May. (1024728.770000) PPP LCP Send Termination Request [User request]
19:42:35, 29 May. (1023496.940000) WAN operating mode is DSL
19:42:35, 29 May. (1023496.940000) Last WAN operating mode was DSL
19:42:35, 29 May. (1023496.900000) PPPoA is up -​ VPI: 0, VCI:38
19:42:34, 29 May. (1023495.840000) PPP IPCP Receive Configuration ACK
19:42:34, 29 May. (1023495.830000) PPP IPCP Send Configuration Request
19:42:31, 29 May. (1023492.830000) PPP IPCP Send Configuration Request
19:42:28, 29 May. (1023489.830000) PPP IPCP Send Configuration Request
19:42:25, 29 May. (1023486.830000) PPP IPCP Send Configuration Request
19:42:23, 29 May. (1023484.280000) PPP IPCP Send Configuration ACK
19:42:23, 29 May. (1023484.280000) PPP IPCP Receive Configuration Request
19:42:22, 29 May. (1023483.830000) PPP IPCP Send Configuration Request
19:42:19, 29 May. (1023480.830000) PPP IPCP Send Configuration Request
19:42:19, 29 May. (1023480.830000) PPP IPCP Receive Configuration NAK
19:42:19, 29 May. (1023480.810000) PPP IPCP Send Configuration Request
19:42:19, 29 May. (1023480.810000) CHAP authentication successful
19:42:10, 29 May. (1023471.800000) CHAP Receive Challenge
19:42:10, 29 May. (1023471.800000) Starting CHAP authentication with peer
19:42:10, 29 May. (1023471.800000) PPP LCP Receive Configuration ACK
19:42:10, 29 May. (1023471.780000) PPP LCP Send Configuration Request
19:42:10, 29 May. (1023471.780000) PPP LCP Receive Configuration Reject
19:42:10, 29 May. (1023471.780000) PPP LCP Send Configuration ACK
19:42:10, 29 May. (1023471.780000) PPP LCP Receive Configuration Request
19:42:10, 29 May. (1023471.500000) PPP LCP Send Configuration Request
19:41:32, 29 May. (1023433.500000) PPP LCP Send Termination Request [Peer not responding]
19:40:30, 29 May. (1023371.530000) Starting CHAP authentication with peer
19:40:30, 29 May. (1023371.530000) PPP LCP Receive Configuration ACK
19:40:30, 29 May. (1023371.520000) PPP LCP Send Configuration Request
19:40:27, 29 May. (1023368.520000) PPP LCP Send Configuration Request
19:40:24, 29 May. (1023365.520000) PPP LCP Send Configuration Request
19:40:21, 29 May. (1023362.520000) PPP LCP Send Configuration Request
19:40:18, 29 May. (1023359.780000) PPP LCP Send Configuration ACK
19:40:18, 29 May. (1023359.780000) PPP LCP Receive Configuration Request
19:40:18, 29 May. (1023359.520000) PPP LCP Send Configuration Request
19:40:18, 29 May. (1023359.520000) PPP LCP Receive Configuration Reject
19:40:18, 29 May. (1023359.510000) PPP LCP Send Configuration Request
19:40:15, 29 May. (1023356.510000) PPP LCP Send Configuration Request
19:39:42, 29 May. (1023323.210000) PPPoA is down after 2 minutes uptime [Disconnected]
19:37:39, 29 May. (1023200.310000) WAN operating mode is DSL
19:37:39, 29 May. (1023200.310000) Last WAN operating mode was DSL
19:37:39, 29 May. (1023200.260000) PPPoA is up -​ VPI: 0, VCI:38
19:37:38, 29 May. (1023199.200000) PPP IPCP Receive Configuration ACK
19:37:38, 29 May. (1023199.180000) PPP IPCP Send Configuration Request
19:37:38, 29 May. (1023199.180000) PPP IPCP Receive Configuration NAK
19:37:38, 29 May. (1023199.160000) PPP IPCP Send Configuration ACK
19:37:38, 29 May. (1023199.160000) PPP IPCP Receive Configuration Request
19:37:38, 29 May. (1023199.160000) PPP IPCP Send Configuration Request
19:37:38, 29 May. (1023199.160000) CHAP authentication successful
19:37:38, 29 May. (1023199.080000) CHAP Receive Challenge
19:37:38, 29 May. (1023199.060000) Starting CHAP authentication with peer
19:37:38, 29 May. (1023199.060000) PPP LCP Receive Configuration ACK
19:37:38, 29 May. (1023199.050000) PPP LCP Send Configuration Request
19:37:35, 29 May. (1023196.050000) PPP LCP Send Configuration Request
19:37:35, 29 May. (1023196.050000) PPP LCP Receive Configuration Reject
19:37:35, 29 May. (1023196.050000) PPP LCP Send Configuration ACK
19:37:35, 29 May. (1023196.050000) PPP LCP Receive Configuration Request
19:37:34, 29 May. (1023195.600000) PPP LCP Send Configuration Request
19:36:56, 29 May. (1023157.600000) PPP LCP Send Termination Request [No network protocols running]
19:36:53, 29 May. (1023154.600000) PPP IPCP Send Configuration Request
19:36:50, 29 May. (1023151.600000) PPP IPCP Send Configuration Request
19:36:47, 29 May. (1023148.600000) PPP IPCP Send Configuration Request
19:36:41, 29 May. (1023142.650000) PPP IPCP Send Configuration Request
19:36:38, 29 May. (1023139.650000) PPP IPCP Send Configuration Request
19:36:35, 29 May. (1023136.650000) PPP IPCP Send Configuration Request
19:36:32, 29 May. (1023133.650000) PPP IPCP Send Configuration Request
19:36:29, 29 May. (1023130.650000) PPP IPCP Send Configuration Request
19:36:26, 29 May. (1023127.650000) PPP IPCP Send Configuration Request
19:36:23, 29 May. (1023124.650000) PPP IPCP Send Configuration Request
19:36:20, 29 May. (1023121.670000) PPP IPCP Receive Configuration ACK
19:36:20, 29 May. (1023121.650000) PPP IPCP Send Configuration Request
19:36:20, 29 May. (1023121.650000) PPP IPCP Receive Configuration NAK
19:36:20, 29 May. (1023121.630000) PPP IPCP Send Configuration Request
19:36:20, 29 May. (1023121.630000) CHAP authentication successful
19:35:47, 29 May. (1023088.620000) CHAP Receive Challenge
19:35:47, 29 May. (1023088.620000) Starting CHAP authentication with peer
19:35:47, 29 May. (1023088.620000) PPP LCP Receive Configuration ACK
19:35:47, 29 May. (1023088.600000) PPP LCP Send Configuration Request
19:35:47, 29 May. (1023088.600000) PPP LCP Receive Configuration Reject
19:35:47, 29 May. (1023088.600000) PPP LCP Send Configuration Request
19:35:47, 29 May. (1023088.590000) PPP LCP Send Configuration ACK
19:35:47, 29 May. (1023088.590000) PPP LCP Receive Configuration Request
19:35:43, 29 May. (1023084.390000) PPP LCP Send Configuration Request
19:35:05, 29 May. (1023046.220000) PPPoA is down after 4 minutes uptime [Disconnected]
19:35:03, 29 May. (1023044.480000) PPP LCP Send Termination Request [Peer not responding]
19:30:25, 29 May. (1022766.040000) WAN operating mode is DSL
19:30:25, 29 May. (1022766.040000) Last WAN operating mode was DSL
19:30:24, 29 May. (1022766.000000) PPPoA is up -​ VPI: 0, VCI:38
19:30:23, 29 May. (1022764.930000) PPP IPCP Receive Configuration ACK
19:30:23, 29 May. (1022764.920000) PPP IPCP Send Configuration Request
19:30:23, 29 May. (1022764.910000) PPP IPCP Receive Configuration NAK
19:30:23, 29 May. (1022764.900000) PPP IPCP Send Configuration Request
19:30:21, 29 May. (1022762.180000) PPP IPCP Send Configuration ACK
19:30:21, 29 May. (1022762.180000) PPP IPCP Receive Configuration Request
19:30:20, 29 May. (1022761.900000) PPP IPCP Send Configuration Request
19:30:17, 29 May. (1022758.900000) PPP IPCP Send Configuration Request
19:30:17, 29 May. (1022758.900000) CHAP authentication successful
19:30:14, 29 May. (1022755.890000) CHAP Receive Challenge
19:30:14, 29 May. (1022755.890000) Starting CHAP authentication with peer
19:30:14, 29 May. (1022755.890000) PPP LCP Receive Configuration ACK

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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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  • Ip profile dropped 10mbps

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    Adrian100 wrote:
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  • IP Profile dropped significantly

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  • IP Profile Dropped

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  • Ip profile dropped again

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  • Profile dropped after 9 stable months

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  • Slower connection then usual. IP profile dropped

    Hello
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    john46
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  • Message to David Moon

    Huge problems trying to e-mail you.  Am not able to log into either my bt or e-mail using the info you texted to me.  Tried changing the password which was accepted and they sent it to my bt to confirm but as I cant log in this didn't work.  Tried getting it sent to my 'submariner' account and they sent me a link to log into my bt but it only sent me to the log in page which wouldn't accept my details.
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    Hi Coastie
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    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • IP Profile dropped drastically following outage - ...

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  • FAO: David Powers

    Thanks to your excellent book, I have now implemented an
    array of page
    names -
    $pages['eng']=array('index.php' => 'HOME','a_diets.php'
    => 'Feed & Lab
    Diets','a_seeds.php' => 'Seeds','a_supplies.php' =>
    'Supplies','a_organics.php' => 'Agricultural
    Organics','a_equipment.php' =>
    'New & Used Equipment','a_grains.php' =>
    'Grains','a_contact.php' =>
    'Contact Us');
    $pages['esp']=array('/esp/' => 'PÁGINA
    INICIAL', 'a_dietas.php' =>
    'Forraje & Dietas de Laboratorio','a_semillas.php'
    =>
    'Semillas','a_suministros.php' =>
    'Suministros','a_organica.php' =>
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    allowing me to easily change from English menus to Spanish
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    http://www.agexonline.com
    (some of the Spanish pages are not yet complete)
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================

    You get to the Spanish pages by clicking the link to them at
    the bottom of
    the home page.
    Wide? Where?
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
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    - Template Triage!
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    - DW FAQs, Tutorials & Resources
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    - Macromedia (MM) Technotes
    ==================
    "Bonnie" <kroko@pixel[occam]plum.com> wrote in message
    news:[email protected]...
    > Murray *ACE* wrote:
    >> Thanks to your excellent book, I have now
    implemented an array of page
    >> names -
    >>
    >> $pages['eng']=array('index.php' =>
    'HOME','a_diets.php' => 'Feed &amp;
    >> Lab Diets','a_seeds.php' =>
    'Seeds','a_supplies.php' =>
    >> 'Supplies','a_organics.php' => 'Agricultural
    Organics','a_equipment.php'
    >> => 'New &amp; Used Equipment','a_grains.php'
    => 'Grains','a_contact.php'
    >> => 'Contact Us');
    >> $pages['esp']=array('/esp/' => 'P&Aacute;GINA
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