Iphone 5 fallen in water drained for around 20 secs, kept in rice bag for 2 days, worked perfectly for 6 hrs! now it shows to restore, after restoring during activation it says unknown device contact apple care.

hello, i have an iphone 5 it just fell into water and was in there for around 20seconds. I've seen on many of websites saying to keep it in a rice bag for 48 hours nd said it may work so i've done the same. I took out my phone from dat rice bag yesterday which worked perfectly alright for 6 hours and then switched off automatically! when i connected it to itunes it detected as a recovery device which after recovery during activation it shows as an unknown device! been working on it soo long! i live in mauritius here i have no official apple store but my phone is still under warranty. Please help me!!

When your phone was exposed to water, your warranty/support was voided, so you no longer have any warranty. An out of warranty exchange, from Apple, is US $269. Call AppleCare or whoever handles support where you live.

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HT4863 I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ide

I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ideas?

That changes things a little bit , login to icloud.com and see if you can find it in your sent folder.
If it is there you did send, just need to wait until you phone syncs "sent folder" perhaps on wifi.
If it is not, then I would say it is lost and you may have to send again. They have 20 megs limit, so make sure that message plus attachment is under that limit.

HT202696 Trying to reset to factory settings it says could not find installation information for this machine contact Apple care

Trying to to reset to factory settings to set up the installation it says could not find installation information for this machine contact Apple care. What does this mean

Try another internet connection.

So my iPhone 4S started draining battery after recent update, battery got changed and it worked perfect for 3 days, all of a sudden the phone won't stay on unless connected to mains... Cannot receive any signal "searching" constantly. HELP

So my iPhone 4S started draining battery after recent update, battery got changed and it worked perfect for 3 days, all of a sudden the phone shut down and now won't stay on unless connected to mains... Claims its at 100% battery but thats impossible as it was at 30% before it shut down randomly.
Cannot receive any signal "searching" constantly.
Turns off as soon as removed from usb ... wont stay on connected to laptop!
HELP!

The iPhone includes a one year warranty. If an Apple store is not nearby, you can call AppleCare and handle an exchange under warranty over the phone. The exchange will be shipped to your door - someone must sign for the delivery so if no one will be at home, have it delivered where you work. You use the same box to return the existing iPhone back to Apple. Return shipping label and tape to reveal the box incuded - call the carrier with number incuded when the box is ready to be picked up. AppleCare will request a credit card in the event the existing iPhone is not returned within 10 days after the exchange under warranty is received.
Hardware can fail - it happens, which is why there is a one year warranty.

How to contact Apple Care since the recall?

Just my luck that I need Apple Care today of all days. You can't get through via telephone all you get is the message to call back. Need to see if I can get a new key board as the current is about half blank. Can't even get through on the support page trying to check my Apple Care status. With the battery recall every Apple website or telephone is jammed. Is there any way to contact Apple Care other than the telephone? Or do we just have to wait until next week when things calm down?
At this point I can't even find out when my Apple Care expires and I know it's getting close to the end of the 3 years.
Thanks for any help.
Michael

You could pop-in to the Apple retail store:
http://www.apple.com/retail/countryclubplaza/
The Mac Genius there can get a replacement keyboard for you. In addition, you can put your serial number in the field under "About Your Support Coverage" on the main Apple.com/Support Web page. This will tell you how much longer you have on your AppleCare Protection Plan. It seems to be working right now for me.
-Doug

HT1338 my macbook is not installing the osx mountain lion update, says contact apple care?

Ive been trying to instal osx moutain lion on my mac book pro, but its says installation fot this machine can not be found contact apple care? how do i go about installing osx mountain lion.

Mt Lion will not install on all Mac's. There are some that can run Lion but can not run Mt Lion. You may have one of those.
How are trying to do the install. Need more info on the Mac you have and how and where you got Mt Lion.

Elements 7.0 worked perfectly for many years then stopped working about 1.5 months ago

Elements 7.0 worked perfectly for many years then stopped working about 1.5 months ago. I just finished at chat session with Adobe support, but we did not find a solution. At the very end, when I tried to run Elements in the sandbox, I got an error message saying that my licensing stopped working.

I have been trying to troubleshoot with Verizon support via twitter as well. So far I have gotten, to simply turn location off for 12 hours and afterwords see if it works again. This did not work. They said engineers are looking into it. Additionally this was a replacement phone via the HTC advantage program so I assume it is refurbished. I did not use GPS until the 5,0,1 android update coincidentally so I do not know for sure it worked when I got it.
The 2nd link shows the possibility of GPS breakage during the initial teardown of a return. Sadly the other issue is extreme battery drain. A 5 min phone call took 5% power and standby for 2 hours took 30%. No active background apps beyond stock, no auto sync, all devices but 4g data and WiFi turned off.
I think the software is not to blame. Seems HTC sent me an incrediby faulty phone.

I use Time Machine with an external hard disc which has worked perfectly for some years. Recently Time Machine has aborted backups if the screen saver starts when back-up is in progress. I use a Maxtor OneTouch4 back-up system. Any ideas?

I use Time Machine with an external hard disc which has worked perfectly for some years. Recently Time Machine has aborted backups if the screen saver starts when back-up is in progress. I use a Maxtor OneTouch4 back-up system. Any ideas?
Has Apple recently up-dated my OS (Lion) such that every time the screen saver starts it disables Time Machine. I have to switch-off the computer and re-start in order to undertake a back-up. I have now switched of all screen savers.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.)

TS1398 My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

It's working perfectly for me now

I have to say that having been one of the early complainers about MainStage, I've now gotten to a point where MainStage 2 itself is working perfectly for me, and in the one case where I'm having a problem, I believe it's due to one of the plugins (Omnisphere) rather than MainStage itself.
I had a lot of difficulty getting MS2 to work flawlessly with external MIDI devices and it turns out that I had multiple levels of "bugs" that all had to be addressed. Addressing things one at a time didn't help and of course that left me "convinced" that MainStage itself was broken.
Turns out that after I fixed all the stuff that I had misconfigured, the reason I continued to get glitches (stuck notes from time to time) was due to a problem with my MOTU MIDI TimePieces (MTP). Although it took a long time before I was willing to suspect them (because they seemed to be working fine with other software), I finally took the plunge and experimentally disconnected the MTPs and replaced them with an Roland UM-880. I chose that after discovering that even though it's not made anymore, Roland is still supporting that device and had Snow Leopard drivers for it. I was able to find one on ebay.
My entire live rig now works perfectly with no glitches and it is an absolute pleasure.
Now of course that doesn't mean I don't have a wish list but I did want to set the record straight about my experience, a rather painful few months from beginning to end.
Must go now, have to play some music!

dhjdhj wrote:
I had a lot of difficulty getting MS2 to work flawlessly with external MIDI devices and it turns out that I had multiple levels of "bugs" that all had to be addressed. Addressing things one at a time didn't help and of course that left me "convinced" that MainStage itself was broken.
Thanks for posting back and clearing the air.
I still think Apple would do themselves better if there was some kind of documentation that covered the upgrade and possible problems. Not everyone will persevere as you have.
pancenter-

I have a Targus Versavue bluetooth keyboard that has worked perfectly for 2 years. It lost connection yesterday. I charged the battery but it still won't connect. Help ??

I have a Targue Versavue bluetooth keyboard that has worked perfectly for 2 years. It lost connection yesterday. I charged the battery but it still won't connect. I just get a blinking blue light. Help ??

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1414 Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.

Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

HT1212 After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub. I have tried everything I can think of to get it working again but to no avail. My desktop computer still works through the same hub

After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub although my desktop computer still connects. I have tried everything I can think of, including suggestions off Google/You Tube but nothing makes any difference. Any ideas. Surely it is not fit for the scrap heap after two years, but is clearly no use as it is.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

My iPhone 5S has not connected to 4G LTE service in the last few days? Is there an outage/issue with 4G in my area (Pittsburgh) or is this a device specific issue?

My iPhone 5S has not connected to 4G LTE service in the last few days? Is there an outage/issue with 4G in my area (Pittsburgh) or is this a device specific issue?

JHblues Let's get your data working again. There are not any reported issues in the area. Try this step: http://vz.to/1kUSSk2
Sheritah_vzw
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Iphone 5 fallen in water drained for around 20 secs, kept in rice bag for 2 days, worked perfectly for 6 hrs! now it shows to restore, after restoring during activation it says unknown device contact apple care.

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