IPhone 6 Upgrade Policy

What is Apple's upgrade policy regarding the iPhone 6.  I have a 16GB model and have had to delete music and photos numerous times in the past 35 days and feel this model is inadequate and very frustrating.  I would like to upgrade to a 64GB model.

If you purchased it through your carrier, check with them to see what your options are.
If it was from an Apple store, I believe you only have 14 days to return it. Otherwise, you have to sell it and use the proceeds to buy a new phone.
~Lyssa

Similar Messages

  • AT&T's representative's view of upgrade policy

    I just spoke to an AT&T representative (2 actually) and this is what I was told regarding the upgrade policy. I bought the original iPhone 11/2007, then upgraded to 3G on launch day with no subsidized pricing. I want to upgrade to 32GB 3GS, but cannot until 03/12/2010. I called to ask why and was told that since my line bills less than $99.00 a month I am not eligible until then. I either have to pay $499 with new contract or $699 without. I have 3 iphone lines and 2 non-iphone lines on my plan. The $220.00 a month charges are listed on one of the non-iphone lines, because I was told that's how it had to be done when I opened my account. I spend over $400 a month for my service on 5 phones, and they still will not give me the $299 price. Both reps told me it was Apple that set the prices not AT&T. (Which I think is complete BS.) I am REALLY upset that I cannot get the $299 price. I wanted to upgrade 2 phones. Now I am not doing either one. Apple just lost 2 3GS sales because of AT&T's policies.

    The 3G was subsidized and you have to either pay the early termination fee or get within a few months of your contact expiring before you can get another iPhone at the subsidized price. AT&T is not doing anything the other carriers are not doing. I used to be with Verizon Worthless and they did the same thing, except they were ruder about it when you asked for an early upgrade.

  • Change upgrade policy!

    First off, I have only had the iPhone for a few weeks and I think it is the best phone I have ever seen. My primary concern is the yearly new iPhone release Apple puts out. If you are going to make a new iPhone yearly, I think Apple should allow their customers to get a discounted upgrade yearly as well. Limit it to older iPhone to newer iPhone only. Require a new 2 year deal every time, with the exception of the yearly trade in of older iPhone to newest iPhone. This will keep customers addicted to their iPhones for many, many years, keeping their eyes off the Androids and other smart phones as they come out with new releases and features. I really enjoy my iPhone 4, but when the iPhone 5 comes out, I will really want to enjoy that as well. I'll pay another $300 to upgrade, I'm just not going to pay $1,000 for it. Plus, when 4G LTE comes out over the majority of the Verizon network, I will definitely want a 4G LTE capable phone. Cell phone networks add updates so frequently, 2 years is a very long time to stick with 1 phone. Apple, please give us the capability of upgrading our iPhones yearly as you release your new phones! I'll sign as long a contract to keep an iPhone as you want if you allow me to upgrade to a new iPhone at the discounted price every year!

    The upgrade policy is determined by the carrier, not Apple. AT&T treats iPhones as they would any other phone (smartphone, technically) with regards to plans, subsidies, and contracts, and I'm pretty sure the same goes for Verizon.
    EDIT: You see, you aren't really getting a discount at all. It's more of a loan. You will pay back your carrier the subsidy that they provided by paying your monthly bill over the course of your 2-year contract. The larger your monthly bill, the faster your carrier gets paid back the money it "fronted" for you that gave you the opportunity to buy the iPhone from Apple at such a low price. This is why many customers become eligible for an upgrade before their 2 year contract is up. Again, the carrier provides this subsidy, not Apple. If you were to buy the iPhone outright (hardware only, no contract or cell service) it would cost hundreds of dollars more.
    The subsidy is an incentive for the customer to buy new phones from the carrier's providers, and the 2-year contract is insurance for the carrier to keep the customer and his/her monthly bill. It's a win-win for the carrier and the cellphone manufacturers/providers.
    Message was edited by: eaglesflight1258

  • Upgrade Policy Change Catch 22

    Simplified pricing; ya you are doing this to help me out.  Typical Verizon nonsense with some not so cleaver scam wording.  No one actually believes you are making this policy change to simplify anything, it's targeted to hurt customers and make more money.  I said it years ago when the CDMA iPhone rumor started it would be nothing but trouble for those of us who don't want that Apple garbage.  Now its here, soccer moms, over privileged high school kids, and stupid hipsters rejoice while the rest of us suffer.  I have taken a bunch of bandwidth tests and saved screenshots on my Droid X just so I can get a lawyer and sue your company when my service degrades due to this nonsense.  Your network nodes in the CT/NY area already have problems handling the current load, never mind all the rats coming over from the AT&T ship.  They should just stay there as the quality of iOS matches the quality of AT&T's service.
    This rant however is not about the garbage iPhone.  If people are smart they will wait till June when Apple releases the iPhone 5 4g LTE, but again I would not call iPhone users smart so I am sure Verizon will make a killing off of people buying year old technology at new technology prices.  I only mention the iPhone because its the reason I have lost my early upgrade option.
    My problem with this change is that those of us who are grandfathered in for one last early upgrade now get to face a catch 22.  Per the terms of the early upgrade I have to sign another two year contract, something that has not bothered me for the past 10 years I have been with Verizon because they have always let me upgrade a year later, even with a two year agreement.  It is NO LONGER worth signing a two year agreement with Verizon.  Who keeps a smartphone for more then a year?
    From a financial standpoint, paying the extra $70 up front when I buy a new phone so that I am on a one year contract and thus can upgrade every 10 months for a discounted price makes far more sense.  The problem is that I can not go to a one year contract and take my last early upgrade.  Again, the terms of the early upgrade state I need to sign a two year agreement.
    What this means is I have to wait another year and a half for the full 24 months to run out before I can get a phone at an upgrade price, or upgrade in six months with my last early upgrade but then be stuck with that phone for 20 months unless I want to pay $600 for a new device.
    For those who say Verizon is loosing money with people early upgrading your delusional.  Below is one source and one example, but there are many more out there just use google.
    http://gizmodo.com/229664/iphone-only-costs-250-to-make-rest-of-price-is-fanboy-tax
    I have seen new numbers that state the iPhone 4 actually costs around $200 to make, because while technology has gotten better, its also gotten cheaper since the original iPhone release.  Even if you include R&D costs, they are still making a killing on full retail price phones. There is no reason to assume that all the smartphones they sell have a similar markup.
    Furthermore, don't forget the money they are making on service, those hidden fees they throw in on your bill, and ALL THE BLOATWARE.  That's right, they are making money off of the spam they force on your phone like Amazon MP3, NFL, Blockbuster, Skype, etc.  When does it end?  Whats even worse is that If I pay full price for my phone I still have their bloatware installed, which can't be removed.  So they are double dipping by making money off of bloatware and then charging me full price for a phone.  YOU CHARGE ME FULL PRICE FOR A PHONE AND STILL ADD BLOATWARE I CAN'T REMOVE THAT YOU MAKE MONEY ON BY PUTTING ON MY PHONE!  Why should you make a dime off of the device if I am the one paying full retail?  You should not make money on bloatware if I pay full retail price.
    I should not have to get stuck in a two year contract again to use my last early upgrade.  You have made changes to your policy that now prevents me form upgrading every year like I have always had available in the past.  You are saying you grandfathered me in for one last upgrade but that upgrade forces me into this new total nonsense policy.

    @dunkinh
    "Since you're so much smarter than us iPhone users, I'm sure you make enough money to buy phones at retail.  Then you can upgrade whenever the heck you want. "
    Oh you can count on that; but I work for it unlike most of the iPhone hipsters that get it from their parents.  Notice most of the threads on this forum asking about upgrades are kids?  I am fairly sure if you crack that sucker open it says Fisher Price somewhere on the inside, which is why the iPhone is sealed.
    @Grothka
    Is says your device is a HTC Droid Eris.  I don't know its current state, but that phone scores ~65 points higher on quadrent benchmarks after the bloatware is removed.  That may not seem like much but considering the phone get a dismal score of ~210 stock, the jump you get in 65 points really means a boost in performance by around 30%.  That performance increase you get by removing the bloatware is more noticeable on older droids that have less RAM and slower processors.  Apps like CityID and Verizon Backup are always running whether you use them or not, which sucks phone resources.  Bloatware does make a difference, unless you have rooted and removed it you have no idea how much it DOES effect your phone.
    Nothing in your reply explains why VZW gets to make money off of bloatware [which they undeniably do] when you buy your phone full retail price.  It has been said they have pre installed applications [bloatware] installed to subsidize the cost they have to pay when they give you a discounted phone.  First that's a crock, they never loose money on a phone, even discounted but I will admit they are not making as much as full price.  Bloatware is extra revenue, not income needed to offset their discounted phone price.  Again, if you buy a phone at full price then why would they need to offset anything with bloatware as there is no loss in a phone discount.  My point is they are going to make money off of bloatware regardless of what price the phone sells at, that's why its on there in the first place.  It has nothing to do with keeping phone costs down, that's another Verizon LIE.
    "They have no reason to allow you to get a 1 year contract on the EU as you have been made aware of all the changes that have been made."
    Have you gotten a call, text, or letter from Verizon?  I still have not been made aware of this officially.  No one I know has.  There is no post on the VZW website, no information, etc.  They tried to SNEAK this by customers and keep it hush hush.  They still are for that matter and probably will never make an official announcement.  The only way we know is some VZW employee leaked information on the net.
    As for what "we" have been told, nothing is official.  Honestly, do you really trust these reps?  In my 10 years with Verizon I have been told so much wrong information I no longer listen to a word they say.  These forums are PROOF.  How many posts with misinformation regarding the iPhone upgrade have you seen?  That's ONE example.  I have 10 years worth of them. 
    The simple fact is that it effects EVERY two year contract holder.  Does that seem like a minority?  The MAJORITY of people hold two year contracts with Verizon.  That means they do one of two things, upgrade every two years and get $50 off with the every two or upgrade after 13 months and get discounted pricing.  If you are a two year contract holder it was one of those two no matter what they say.  Therefore, I state again this effected every two year contract holder whether they realize it or not.  How is that a minority?  When your kid falls down and skins their knee you don't freak out, tell them its all right, and send them back to play.  If you don't do that they cry like hell.  Is it really alright?  No they are bleeding and injured.  The point is that Verizon is doing the same thing "Oh its alright, this is not a bad thing, its simplified pricing, it only effects a minority and not you."  They can shove it up their ... it effects every two year contract holder. 
    Per terms and agreement, if you did not take an early upgrade you got an every two discount; one way or the other you got something.  With that gone how does that only effect a minority?  Its just more Verizon **bleep** word games.
    @Wsuraider09 
    Oh I have NO plans on switching; everything you said is totally true.  I never said it wasn't.  What I am going to do is be a thorn in their side letting everyone know they are screwing customers.  If enough people complain, things will change.  We would not be dealing with this if that stupid kids toy of an iPhone was not being released on VZW.
    BTW as for a lawsuit due to network overload:  http://tinyurl.com/5wloat7
    We have several legs to stand on, not just one.  Don't even start with me about legal issues.  When I see a slowdown in my service this Feb 12th, they are going to get sued.  Have you have been around long enough to member the Motorola V710 lawsuit?  Remember that outcome?  I think we did alright.  My name is somewhere in that legal document.
    They want to play games, we can play games back.  I am not like this till some tries to tell me "its no big deal" and then screw me out of money.  I am not rich, I work 60+ hour work weeks on an ambulance being exposed to all sorts of garbage to be able to live comfortable.  These over privileged executives that have a laissez-faire "let them eat cake" attitude can go sit on fence and spin. 

  • Rediculous upgrade policy

    I'm a long-tome AT&T client (Costigan business client thru my Corporation). I was given an Apple gift card to upgrade from the iPhone 3G to the 3Gs. The Apple representative told the purchaser that I DID qualify for the upgrade and sold him the gift card. When visiting the Apple store to obtain the 3Gs phone, I was told that I had several months left before I qualified for an upgrade (but, of course, I could pay twice the price and upgrade early.) The Apple rep pointed me to AT&T to complain. I did. AT&T pointed me back to Apple. Other than sending an email to AT&T to complain, are there any other recommendations regarding this rediculous policy?

    I guess it can be argued that AT&T's upgrade policy is ridiculous, but the same applies with every carrier in the U.S. I'm a former Verizon subscriber - I switched to AT&T before the original iPhone was released after being a Verizon subscriber for 6 years or so. I didn't qualify for upgrade pricing for a new phone with Verizon until within the last 3 months of an existing two year contract. With AT&T, I qualify for upgrade pricing for a new phone within a year and a half of my existing two year contract, but this can be different for each subscriber depending on several factors.
    Not sure why AT&T customer service points you back to Apple in regards to not qualifying for AT&T's upgrade pricing with a new phone at the present time, which is entirely up to AT&T. Apple cannot override this on AT&T's behalf.
    Your complaint lies with the Apple rep who provided the gift card buyer incorrect information about you qualifying for AT&T's upgrade pricing with a new phone. Not sure how this information was provided incorrectly since it is obtained from AT&T. You should voice your complaint to the Apple store manager regarding the Apple rep at the store that provided the gift card buyer incorrect information. Unless AT&T is willing to make an exception on your behalf allowing for you to qualify for upgrade pricing with a new phone now, there is nothing Apple can do to change this. Since incorrect information was provided by an Apple rep, maybe the Apple store manager will reimburse you for the gift card. If not, keep the gift card for several months and use it to purchase a 3GS when you do qualify for upgrade pricing with AT&T.

  • I interrupted my iphone upgrade to ioS 6 and now my phone just keeps showing the apple. it wont restart or show up when I plug it into itunes!!!!

    Help! i accidently interrupted my iphone upgrade to ioS 6 and now my phone wont turn on completely. it just keeps showing the apple. it also wont register with itunes...i have tried turning it off and restarting it multiple times but nothing is working. HELP!

    hey man, i feel your pain... here's my story and i'm pretty sure this will work for you... on the 19th of september i went to upgrade ios 6 and paused it about 1/10 through... when i plugged my phone up at night the screen was at the normal lock screen.. when i woke up at 10:30 am i went to check my phone and the screen appeared as an apple logo with a progression bar about 6/10 full.. it didn't seem to be progressing any more, but i guess that was only because it was so slow trying to download over wifi because it had all night to finish downloading.. anyways i needed to check my texts and the time so i held down the lock button and the phone turned off during the download.. when i tried to turn it on the apple logo would appear like normal trying to boot up.. then it would fade away and cut off.. then seconds later try to turn on again, by itself, repeatedly for hours on september 20. i tried restarting it (holding lock and home button down 10-15 seconds) but the problem with that is that the phone was already trying to turn on itself so it never would restart correctly... (continued turning on and off by itself).. i went to verizon and they said my phone is screwed.. go to apple if you wanna pay.. i called apple support and a lady helped me out here's the solution that worked after hours of thinking my phone is totally screwed.. when the phone is dark and cut off.. press and hold the home button before you plugin your sync cable to your usb port.. (have itunes up and ready) continue holding the home button and plugin the sync cable.. still holding the button, wait for a message from itunes appear that says it recognizes your device in recovery mode.. press ok.. the screen on your iphone should be a snyc cable and and arrow pointing to an itunes symbol... from there it is pretty self explanatory.. you will need to restore and update your phone from there which should be an option after you press ok... it takes awhile.. your phone will then go through one, or maybe a few progression bars (it may vary, not sure).. while your itunes will be restoring software & firmware.. when everything is done on itunes and your phone.. your phone should boot right up!!! reply if you have any more questions.. i'm so glad i resolved my issue today.. good luck!

  • How can I get missing contacts, notes, calendar dates and reminders that are just on my old iphone onto the iCloud for transfer to my new iPhone upgrade?

    Dear wise & wondeful people:
    How can I get missing contacts, notes, calendar dates and reminders that are just on my old iphone onto the iCloud for transfer to my new iPhone upgrade? Half of my contacts, notes, ect. were on my iCloud so have happily moved to my new iPhone but the rest are completely resistant. For example, on my iCloud I have 14 missing contacts starting with the letter A alone, however they are happily viewable on my old iPhone 4S and won't budge over into the iCloud.
    There are also 3 notes missing yet still acessible on my onld iPhone 4S, the list goes on.
    Your help would be most appreciated. Thank you so much.
    BCHR

    Hi BCHR,
    If you are having issues transfering your content from your old iPhone onto iCloud so it can be transfered to your new iPhone, you may find the following articles helpful:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
    http://support.apple.com/kb/HT2109
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/TS3998
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/TS3999
    iCloud: Notes overview
    http://support.apple.com/kb/PH12081
    Regards,
    - Brenden

  • Is there a way to get my current 3G iphone upgraded to 3GS without buying another iphone?  Thanks

    Is there a way to get my current 3G iphone upgraded to 3GS without buying another iphone?  Thanks

    No.

  • Need information on how to upgrade from 10.5.8 to make computer compatable to iphone upgrade of 11.5.1

    hi everyone:  I require some information on how to upgrade from 10.5.8 to make my mackbook pro compatable
    with the iphone upgrade. Please note that I have gone thru the upgrades on this computer and it tells me there are
    no new ones available...... I need to get my upgrade past the 11.5.1 level.....so do I need to purchase a new
    upgrade program....and if so which one...as I have been thru the apple store and so far as i can tell
    the ones that are listed such as maverik, lion and snow lepard are not high enough. 
    To anyone who replies, thankyou so much for taking the time to help me.  It is truely appreciated.

    11.1.5 is likely to be the version of iTunes you are being asked to run, not the version of Mac OS X.
    To get a higher version of iTunes, you likely have to upgrade Mac OS X. All Roads lead through the 10.6 Upgrade, available as a physical DVD only, from the Apple Online store for about US$20:
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    This is one of the most benign Upgrades Apple has ever issued. The size of the Operating System gets smaller, performance is slightly faster, and very few Applications are left behind. If you have some older PowerPC Applications, you may need to ask to install the Optional Rosetta emulator for PowerPC code when you install.
    Once your 10.6 install is fully Updated to 10.6.8 using Software Update, the Mac App Store will appear, and future upgrades (if needed) will be handled through variations of online purchases.

  • Understanding the upgrade policy

    I came to the forums for the first time in quite awhile to ask a question about a laptop. Have had little time the past months to work in Photoshop. Now I find there out about the new upgrade policy and find different opinions on what the new policy is. (I've also discovered that the forums have a whole new look!)
    I have CS5. Is it true that I can wait untll the end of 2012 to upgrade to CS6 to get the upgrade price of 199.00, (or maybe Adobe will change that also?)
    I think I understand that I can't skip 6 and wait for 7 to upgrade. I don't really mind as long as I can wait until the year's end because I don't like to be an early upgrader. I might have skipped this upgrade, because this time there seems fewer features of interest, but I have always found some new and useful things each time.
    Anyhow, I am thinking of auditing a college class in art this year (an accredited college.) so I think that means I could get a copy of InDesign, CS6, Illustrator and Acrobat. I've wanted Indesign, but as an amature coudn't justifiy it. The price wouldn't be much more than upgrading CS6. (With the cost of the class it will be quite a bit more.) But then I am unable to transfer my license (sell) the bundle later? My current CS5 might or might not be saleable? (not if Adobe can find a way to stop it.). So if I can't work on my PC anymore (age) or die (my heirs) are stuck with useless software?
    Would I be able to sell/give my current copy of CS5 if I buy the educational bundle?
    It's all so confusing. I will likely get CS6 anyhow, but maybe will stop then and just use what I have which I haven't begun to learn all of anyhow.
    Hope I made the quesions clear in my chatter. Especially: do I have until the end of 2012 to decide? And can I not  sell my current CS5, or the educational bundle at any time if I join the class and buy the package? Did I miss anything - there is so much new!
    Thanks, I guess I'll ask my other question now.

    You seem to have a confidence in Adobe that is not supported by their recent record.
    John Waller wrote:
    …If they did in fact "do a Quark" (take their customers for granted and stop developing)…
    Adobe suits have taken their customer for granted for quite some time.  Take their disastrous outsourcing of customer and tech support to India, and the contempt with which they treat us there and even in these forums.  Their recent record of pushing unripe, buggy software out the door is nothing short of appalling.
    John Waller wrote:
    …competitors would no doubt swoop with another compelling offering and gladly usurp their customer base…
    Who are these "competitors" of whom you speak?   I'd love to be "usurped" by them  —rather than continue to be screwed by Adobe. 
    John Waller wrote:
    …I'd like to think that Adobe is wiser than that and that the Cloud exit strategy will become more mutually beneficial over time.
    Adobe has been innovating since it began so it's deeply embedded in their DNA.
    Here you speak of the Adobe of the 1980s, which no longer exists.
    During the Bruce Chizen era they degenerated into a third-rate corporate raider, as evidenced by their ill-thought "acquisition" of the Macromedia white elephant which in reality turned out to be the Macromediatization of Adobe into an unresponsive bureaucracy.  Just like Macromedia had acquired Fontographer only to let it languish, the macromediatized Adobe bought out Visual Infinity only to kill their unequaled suite of film grain management, GrainSurgery 2.  For these reason alone, GrainSurgery 2, I will continue to run Photoshop CS4 until I give up the ghost.
    Nobody needs to be reminded of Freehand, part of the Macromedia merger and a casualty abandoned by Adobe.
    The innovators are now irrelevant to the Adobe bureaucracy.

  • Iphone upgrade file is too large for my network space

    Hi
    Does anyone know how to set the disk location that itunes uses for non-music files. My network space is too small for the next iphones upgrade and I can't download it.
    cheers

    Your network space is smaller than 240MB? If it is, that's the smallest allocated space I've ever heard of! Besides, when the update becomes available, you'll be downloading it from Apple's servers directly. If your asking for a place that you can store and then update from, you just have to hold the SHIFT key on a PC or the OPTION/ALT key on a Mac while pressing UPDATE or RESTORE and it will allow you to find the firmware file on your primary C drive or wherever you've placed it.

  • Leaving Adobe products because of upgrade policy

    My spouse and I spent big bucks for the creative suite CS3 a few years ago and now cannot upgrade and need to buy new to get the latest version. OK we got a few years of use for our bucks but even if we had CS5 we could'nt upgrade! Wow!
    And if we buy new now we will need to spend money again in 2 years or have to buy new again after that.
    We are double-income-no-children and could afford to spend money on an upgrade. But we don't like feeling taken advantage of. We are not professional photographers, so this is pure discretionary spending.
    My spouse already has Nikon Capture (we have the money to buy Nikon) and just downloaded Gimp which should be good enough for a hobby. 
    We will deal with a little less convenience and quality in the software rather than be insulted by obnoxious corporate behavior. 
    Inputting in the forum seemed to be the only way to communicate since the web site does not seem to favor user interaction exactly beyond what it wants.
    You have lost us as customers.

    Your advice could be useful if I wanted to invest in cloud computing but I just made the choice to invest in a PC tower with a graphic card. I don't feel comfortable with paying cloud computing yet. I love it for MOOCs. But it sort of makes you a permanent ($) client and your performance is hostage to what they want to give you in the cloud. The cloud is a technical achievement but it is also marketing.
    For your info, I am not kidding about Gimp. Here is the Syllabus of a MOOC class I am enrolled in on Coursera, the median section being about Photoshop... or Gimp as an alternate (https://class.coursera.org/cdt208-001/wiki/view?page=syllabus). All exercises can be done with Gimp. I wanted the upgrade for HDR but Gimp has a plug-in for that. I don't know how well it works though.
    Perhaps I will still buy Photoshop if I can get it at a competitive price, maybe through work. Of course Photoshop is better. I do think there is a valid point about the upgrade policy. Adobe is saying we have a monopoly. I'm an IT programmer not a pro photographer or graphic artist, so people like me count and it's my money.

  • Change location of the iphone upgrade files

    My PC's C: drive has limited disk space, as I use it only for operating system. But when I tried to upgrade the firmawre of my iphone 3G to version 2.0.2, the iTune download more than 240 MB data into my C: drive, and left only about 150 MB free space in my C drive which is not enough for software extraction and installation. Does anyone know how I can download iPhone upgrade file to a specified location in Window XP file system, and run from there?
    Thank you very much in advance

    I use an external drive for my itunes library. I am pretty sure it downloads there. You might meed to switch everything over to an external, including the itunes database. You can do this in advanced preferences.

  • Does the end of the year upgrade policy also include just Photoshop?

    I understand CS3 and CS4 are eligible for upgrades to CS6 until the end of the year, but what about upgrading from PS4 to PS6? I normally upgrade to every version, but due to being layed up for 8 months with a knee injury money is extremely tight, so I was planning to wait and upgrade from CS4 to CS6. I heard about the new (now old) upgrade policy so I upgraded to CS5 a few days ago. Now I see that Adobe changed the upgrade policy again. Now I'm wondering if I can return CS5 and wait to upgrade to CS6 later in the year when I have more cash flow.

    Hi Coldrake
    Yes, all CS3 and CS4 products, whether they're a suite or stand-alone product, like Photoshop, as a one-off arrangement this year only, can wait 'til December 31st 2012 to upgrade directly to CS6... of course, we don't know how much that will cost!
    Thank you, pf22, that answers my question perfectly. I'd love to keep PS5, especially with the discount, but as I said, after being off work for so long, money is extremely tight at the moment and will be for the next couple of months.
    Of course we also have the "Grace Period" coming up where you could purchase the CS5 upgrade and get CS6 for free
    It looks like it's going to be a few months before PS6 will be coming out, so I may be able to swing that, thank you for an excellent suggestion.
    Thank you Noel for covering all the bases! I don't have the suite, just Photoshop.
    Thanks for both of your replies, they are greatly appreciated.
    Larry

  • What is apple's upgrade policy?

    What is apple's upgrade policy? As an example, if I purchased OS X Mountain Lion today and OS X Mavericks is released in the next couple of weeks, does that mean I have to purchase an upgrade in order to acquire OS X Mavericks?

    Welcome to Apple Support Communities
    Correct. Apple doesn't offer free upgrades for users who upgraded OS X weeks before the launch of a new OS X version. This only applies for new computers, and we don't know if this will be valid for OS X Mavericks. Also, we do not know the price of Mavericks yet

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