Ipod locked says connect to itunes i have windows vista itunes not recognizing ipod
purchased used ipod 5 come to find out its locked says ipod disabled connect to i tunes..i put it recovery mode but itunes isnt recognizing it.im using laptop and windows vista..can anyone help
Hi murph4113,
If you have a disabled iPod Touch that is instructing you to connect to iTunes, but iTunes on your Windows machine isn't recognizing it, you may find the troubleshooting steps in the following articles helpful:
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden
Similar Messages
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Ipod touch / iphone / ipod nano won't connect to iTunes (not recognized)
Up until yesterday everything was working fine. But now when I connect my ipod touch, iphons (1st), or ipod nano to iTunes, my PC recognizes them (show up in Windows Explorer), but iTunes does not recognize them anymore.
I don't know what changed.
I have reset all devices.
I have completely removed and reinstalled iTunes. (I've tried iTunes 10.5.1 and 10.5.2)
I have shut down and rebooted the PC (several times).
I have tried different USB ports and different cables.
My Windows 7x64 is fully updated.
Does anyone know how to help?Sorry, I followed both guides and uninstalled everything - rebooted, reinstalled iTunes like your second link instructions said.
PC sees all devices fine in Windows Explorer (and makes the pling sound when I connect them, they just do not show up in iTunes.
(ipod nano, ipod touch 32GB, iphone 1st gen, ipad 1st gen)
Manually starting or restarting all itunes/ipod related services doesn't do a thing either, nothing will sync.
I'm at a loss. -
HT4113 IPod locked says connect to I tunes how do I unlock
iPod locked says connect to iTunes how do I unlock it
Connect the iPod to your computer and restore via iTunes. If not succesfful try the following:
- Manually place the iPod in Recovery mode and restore
- Place the iPod in DFU mode and then restoe.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
it says connect to itunes but i cant because a pop up comes up saying "Itunes could not connect to the IPod because it is locked with a passcode. then it says to enter the passcode, i cant because it says connect to itunes. Please Help
Place the iPOd in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
i have forgot the passcode to my ipod. It says connect to itunes. i dont know what to do
Read the article you linked
-
When I got my ipod I made an account with iTunes right from my ipod.Yesterday, I made a password lock to get into my ipod and I couldn't get into it even though I did the correct one. Now it says"connect to iTunes" BUT I can't because I never registered on the computer. I've tried holding the home and sleep/wake button for 10 sec and then only the home for 5sec and that might have reset it, but it didn't help. If any of you guys know what to do so I can unlock it I would appreciate it VERY much.
If you haven't done so install iTunes on your computer. http://www.apple.com/itunes/
Follow the instructions here: iPhone and iPod touch: Unable to update or restore -
hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks
http://support.apple.com/kb/HT1808
Regards. -
I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???
See here
http://support.apple.com/kb/HT1212 -
i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on when i plug it in to my pc. tips?
roush12345 wrote:
i ... it wont turn on when i plug it in to my pc.
Place the Device into Recovery mode... All data / Content will be Erased.
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
But... if the Device has been Modified... this will Not necessarily work -
My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?
Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone -
my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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