Ipod nano 6g, error code 1601

hello
I have a problem with iPod nano 6g. When connected to the iMac is not visible. I push all the buttons and wait. It starts to connect and after a while the message: iPod is visible but unrecognized. error 1601??
I would add that for some time does not turn on. Yesterday I connected it to yamaha hifi and work. today again is black.
Please help Maja

Hey MajaPil,
Thanks for using Apple Support Communities.
Looks like you are getting an error when connecting to the iMac.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#1600
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Have a nice day,
Mario

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Frozen ipod after new updates, will not recover, error codes 1601 and 1602

i updated my ipod last night, was working fine, turned off, then on again this morning. was working fine this morning for a while, then went completely blank, will not start up, just completely dead. i have tried to restore,several times and get error code 1601, and 1602. have tried restarting my computer,checking for updates, restarting my itunes, using another computer, tried another lead, and everything else suggested by support. it will just not do anything. has anyone got any suggestions, please.

I would suggest that you put your iPod into the recovery mode and restore it. Next time something like this, it is better to start with the more basic troubleshooting steps first before trying to restore. The two easiest are restart and reset.
Try these steps with your touch.
1. Unplug the device from your computer
2. Turn the touch off - hold the Sleep/Wake button down until you see the red slider and turn the device off. Note: this may not work. If not, go to the next step.
3. Start iTunes
4. Hold the Home button down and keep holding it down while you plug your iPod back into your computer.
5. Keep holding the button down until iTunes tells your "that an iPod in Recovery mode has been detected".
6. Let go of the button and follow the on screen instructions to restore the touch.

Error code 1601

My 2 yr old iphone 4 died a few days ago and after researching on the web, I eventually found something that worked for itunes to recongnize it (I opened itunes, held down sleep and home button at the same time, attached usb, let go of the sleep button while still holding the home button, then let go of the home button) I don't know how, but it worked:)
Thought I was home and dry, itunes recognized the phone in recovery mode and I clicked restore....however, after 5 mins a pop-up box with error code 1601 appeared - please help where do I go from here (I have tried different usb ports, and uninstalled all apple software, updates, quicktime etc. and re-installed).

Hello there, JulieFromBootle.
This article references your error message and provides helpful steps on resolving your issue:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error1601
Error 1601 is listed further below but recommends the steps for resolving Error 1604:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT201210 My Ipod has an error code of 1604 when trying to restore. I have followed all recommended instructions...any ideas.??

My Ipod has an error code of 1604 when trying to restore. I have followed all recommended instructions...any ideas.??

If you did all of this
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT201210 My ipod has received error code (9). I have tried to restore, but failed. Any idea how to restore back to original settings?

My ipod has received error code (9). I have tried to restore, but failed. Any idea how to restore back to original settings?

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9

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Error 1905.Module C:/ProgramFiles/Quicktime/GTUIPanelControl.dll failed to unregister. HRESULT -2147220472. Contact your support panel.
i pressed okay twice, and it went through the rest of the process and it says this:
Could not open key:
HKEYLOCALMACHINE/Software/Classes/QuickTime/CLSID. Verify that you have sufficient access to that key, or contact your support personel.
all of this is very frustrating, but after i click "ok", it reads this:
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http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en
I used that download, which seems to have worked for some people, but not others. It has something to do with downloading a VBScript. Anyway, I did this, but when I tried to complete its download, it said "Error registering the OCX C:\WINDOWS\system32\vbscript.dll"
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I was told it would "reregister" it. Unfortunately, I was met with other error message. ""DllRegisterServer in c:\WINDOWS\system32\vbscript.dll failed. Return code was 0x80004005"
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I have a dual boot PC running XP Home and Vista Home Premium. My three kids have Ipod Nanos. Each kid has their own user profile on the PC. The later generation Nanos (2) work with Vista perfectly.
The first generation Nano causes an error message when you connect the Ipod to the PC while running Vista. If you run the XP and associate the Nano with XP everything syncs perfectly with no error messages.
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Request of Apple INC. - Fix this to work with Vista, or send me a new Ipod free of charge.

All of the following programs should work with Vista.
Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
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I have re-installed itunes and reconfigured my ipod back to factory settings but my ipod nano 6gen keeps getting the (error message 13019) please help me sync my ipod!!!!

See this article.
http://support.apple.com/kb/TS2830
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http://support.apple.com/kb/HT1451
B-rock

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Hey Wanda32,
Thanks for using Apple Support Communities.
Looks like the iPod is not being recognized correctly. Take a look at these 2 articles, they have good information to help you resolve this.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
Have a nice day,
Mario

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After several months I found my Ipod Nano again. In the meanwhile, I switched from Android to Iphone 5s and got quite common with ITunes.
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I've presed power button together with vol - also for x-times, but unsucessful.
Is there any hint I haven't been able to find via google??
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Ipod nano sync error 13019 - I've tried everything suggested.Now I Have a blank Nano. Any suggestions?

Now I have a blank nano.

Hello RonTheStockGuy,
I agree with Ingo2711. Here are the steps to fix the issue:
The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All you music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.
p.s.s. To add your playlists back to iTunes:
-Click file at the top of the screen
--move your mouse over library, selecte import playlist
--on the new screen that pops up, navigate to your desktop
--open the playlist folder, select the first playlist, hit ok
--repeat for each playlist exported

Ipod nano, sync error 13019?

Hey! I have an ipod nano and cannot sync it to my itunes. The error '13019' keeps appearing. Any thoughts or suggestions?

Ive fixed this issue before. The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All you music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.

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Can someone help

No, you can use a third party program like Yamipod, or XPlay2, etc. But I would advise you to download iTunes anyhow, even if you have to go to another computer and then burn it to a CD or something.
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Recently I had an error message on my nano stating that the iPod does not support FireWire. This message occured while I was using the iPOD while running and there for it was not connected to any computer. I use a windowsXP machine, and thus no firewire at anytime. I restored the nano and it worked. The next day I received the same error message. Also the nano would not turn off. The batteries ran down, and the next day I again restored the nano. At this point the nano will play but it will not turn off. The pause function will work (the button is active), but continous pressing of the pause/play button will not turn off the nano.
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Okay, I had this exact problem today. The firewire error message came up while I was playing a podcast. I couldn't make the message go away by clicking the center button. I plugged it in to my computer (USB) and then once I unplugged it, it would not turn off. After some troublshooting with Applecare on the phone, once I uninstalled iPod for Windows, iTunes, QuickTime (in that order, don't restart between iTunes and Quicktime. Once Quicktime is uninstalled, then restart.) and then reinstalled the newest version, iTunes+QuickTime and THEN restored the iPod I no longer had the error message and my iPod does turn off. This is, of course, good news for me because I am about to go on a trip and NEED my iPod! Also keep in mind that once you disconnect the iPod from your computer, it won't turn off right away. It needs to sit for about 10 seconds before it will allow you to turn it off.
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