Ipod nano seems to be locked

hello, my ipod nano has the locked icon on the screen when I plug it into my computer. It won't turn on if I unplug it from my computer, so it seems like the lock button is stuck or something. I have toggled the hold button on and off many times, but it all seems in vain. Can you please assist me with this problem. Thank you

Welcome to Apple Discussions!
Have you tried Resetting your iPod? You do that by:
Ok, I know, but toggle the hold around a few times (make sure to leave it on un-hold).
Then, Hold the MENU button for 4 seconds, then with the CENTER button together for 7 seconds.
This is resetting. If you've heard any confusion about this, it doesn't delete anything off your iPod, except clearing your play counts of your songs. In a normal procedure of resetting, your iPod will sit here for about 5 seconds, then show the Apple logo...then return on normal screen.
If you've already tried this, then you can try restoring your iPod....but just post back if you have done those things or not.
Good day!

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I cant operate my new ipod nano(the screen is locked)

I juz got a new ipod nano as a present.
But there is one thing keeps bothering me up2 now. I cant use my new ipod, cuz whatever i did to push the menu or center panel, the screen doesnt work at all!!
I reset and update my ipod accroding to what the website tells us, nothing got improved.
Anyone here met this problem before? please help me out here. Thanks.

i'm having the same problem...
the hold key is unlocked
there is a folder and an exclamation on the screen
the site tells us to restore the ipod
but neither this i can do...
the computer is not recognizing the removable disk and it seems like the ipod is not connected
i think that's because the screen is locked
what can i do??

Ipod nano screen fade then locks

has anyone had this problem where if you hold the menu button down, then the 2gb black ipod nano locks up and the image on the screen fades away slowly until the lcd is blank? then the nano won't start up anymore (until it is plugged into a computer). toggling hold does not work, and pressing both the menu and center button doesn't do anything either. is this a defect for my particular nano or is this possible some kind of software bug that needs some kind of restoring?
also, on a related note, plugging it in to the computer (xp) sometimes brings up the apple logo then it jumps to a discharged battery lightning logo (battery is full). i have to keep plugging/unplugging until i get to the "do not disconnect" screen, then the nano works fine and shows the full battery on the upper right (to prove its charged).
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I figured out the cause of this problem, basically if you reset your ipod (menu and center), then the nano freezes and the screen image fades... has anyone had this problem? I'm also having a very very difficult time trying to get the nano back to a working state since none of the buttons work... when i plug it in to the computer, the screen shows an apple, backlight flashes on for a second then goes away, and it quickly jumps to a lightning bolt battery... unfortunately the battery is fully charged (green) from before the nano froze, and constantly plugging/unplugging the usb connector sometimes brings the nano back to normal working condition...
I was wondering, what happens on a normal nano when you reset it (menu and center) without being plugged in... does it freeze as well?
I also tried a full restore via ipod updater when i finally got it working, but the problem still exists and i hit menu+center and froze it and now i am plugging/unplugging to the computer to try to get that 1% chance it will boot up properly... any advice?

How can i get ipod nano to get the lock icon off the top left corner?

Hey, my moms ipod nano won`t sync to her computer. Now it has a lock icon in the top left corner and i can`t get it to go away. Can anyone help me?

I assume you have made sure the hold switch along the top of the Nano is set to Off?
If none of the 5 R's are able to resolve the issue, it's likely a hardware issue, meaning you'll need to have the iPod serviced/replaced either by Apple or a third party service.
http://www.apple.com/support/ipod/five_rs/nano2gen/
B-rock

IPod nano (5th gen) is locked.

My 5th generation iPod nano is locked.
This is not the "screen lock" which asks for a passcode. Rather, it is like the "hold" switch lock. A tiny padlock appears in the upper-left hand corner of the screen and the wheel (menu, center butto, etc.) are totally non-responsive. The hold switch is NOT on, however, and I have toggled it several times to no effect. It stays locked.
I tried to reset, but the menu and center buttons don't respond.
I used "restore" on iTunes--twice--but that didn't work, either.
The iPod still syncs to iTunes and shows up on my computer when it is plugged in, but I can't get it to respond to pressing of any of the inputs.
Any suggestions?
Is it dead?

Take the computer to an Apple store or an AASP. Whichever is more convenient for you.

Ipod-Nano-4GB volume limit locked

Hi,
For my Ipod-4GB nano...somebody locked the volume limit.I am unable hear the songs.
How to unlock that code? I tried to unlock with so many tries, but i am unable to do that.
Help me in this thing.

"Go to settings on main menu, then hit Volume Limit and adjust it as wanted."
And how do you do that if the combination has been forgotten?
If you set a combination, you must enter it before you can change or remove the maximum volume limit.

My 7th Generation iPod Nano seems to hang and become unresponsive quite often...any ideas?

I've tried turning off and on...even tried reloading to factory settings....sometimes tapping the icons results in that jiggling behaviour. Really frustrating to wait on it so often. Any suggestions?

Hello there Mescalero,
Thank you for using Apple Support Communities!
It sounds like the iPod Nano is acting strangley.
You have done some great troubleshooting already. One thing I do not see as having been done, is resetting the iPod. Try this out, and see if it resolves the issue.
Reset iPod nano
To reset iPod nano try Step #1 or Step #2:
1. Press and hold the Sleep/Wake button and the Home button for six seconds, or until the screen goes dark. The Apple logo appears after a few seconds, and then the Home screen. You may need to repeat this step.
2. From the Home screen on the device, tap Settings then:
Tap Reset Settings.
Tap Reset, or tap Cancel if you change your mind.
Tap your language, then tap Done.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into a working electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.From: iPod nano not appearing in iTunes http://www.apple.com/support/ipodnano/assistant/itunes/#section_4
Cheers,
Sterling

Ipod nano seems stuck on repeat?

I have an ipod Nano MC695ZP.....it keeps repeatoing the same song unless I manually move it forward....I cant find anything in settings that will help me fix it? ....glen

Hi glenfromvic,
It sounds like your iPod Nano may be set to Same Song Repeat. You can find the various repeat settings and corrosponding icons on page 21 of the following document:
Apple Support: iPod nano User Guide
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
Cheers,
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Ipod Nano seems locked up

I was notified last week that I had an update for my nano. I loaded up the updater and hooked up my nano. Ever since then it went in to the folder with exclamation and I can not get it out. I have tried everything that I was suppose to do on the Apple support page. When I try a restore, it says my ipod has bad disc. Can anyone help or should I send it in. I bought it in October but it has less than 20 hours on it since I was sent oversees and just got back and did not take it.

On 8 Jan 09, I contacted Apple help desk (as in a live person, not the recorded tech support recording) and asked for a "live" tech support person and actually got one! After walking me through steps other than the already tried, support tech said I would need a replacement. The next day (9 Jan 09), got a box from Apple from FedEx, put my IPod in it and off it went to Apple. Today (12 Jan 09) I came home from Physical Therapy and on my table waiting for me was my brand new IPod and a letter stating that my problem (non-functioning buttons and stuck on Language page) was a defect and enclosed was my replacement brand new IPod. It is working great.
Answer: If it's broken, talk to a live person at Apple and get it replaced.

IPod touch seems to be locked with the silver apple icon

It wont get passed the silver apple icon, what seems to be the problem?

Try the suggestions here:
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IPod Nano seems frozen at times.

Fairly often when I go from one song to another (or I just turned on the iPod), the interface seems to be frozen for about 5-15 seconds. Pressing buttons has no effect. The music (or a podcast) is still playing though. This is really annoying. Is this a known issue? If not, what can I do to fix the problem?
Thank you.

Welcome to Apple Discussions!
Have you tried Resetting your iPod? You do that by:
Ok, I know, but toggle the hold around a few times (make sure to leave it on un-hold).
Then, Hold the MENU button for 4 seconds, then with the CENTER button together for 7 seconds.
This is resetting. If you've heard any confusion about this, it doesn't delete anything off your iPod, except clearing your play counts of your songs. In a normal procedure of resetting, your iPod will sit here for about 5 seconds, then show the Apple logo...then return on normal screen.
If you've already tried this, then you can try restoring your iPod....but just post back if you have done those things or not.
Good day!

Ipod nano stuck in hold/lock after first power up

Attempted the toggle hold switch leaving it in the off position and then holding the menu and play buttons to attempt the reset...but nothing happens. 3rd generation iPOD connects fine via the USB2 port. Also tried to reinstall software, but the NANO is still not recognized by my PC.

Try resetting a few times. Make sure the hold switch is completely over. Otherwise, you may have a hardware problem. Good luck!

IPod Nano 5th gen locks up, losing podcast playback positions.

My 5th gen iPod nano has been randomly locking up when playing audio. I will start listening to either music or podcasts, and then when I go to pause it after a while I can't do anything. The audio will still be playing, but I cannot pause it, adjust the volume, etc. The screen is also shut off when that happens, and I need to do a reset to do anything. I've been searching online and haven't come across anything that helps. I have a warrenty for it, but I am hesitant to send it in because I likely won't be able to get another 5th for what I paid originally. Has anyone had any problems like this, or know of any way to fix this? It is completely random, it started this summer, and would be fine for a while, then I would have it happen multiple times in a few days, then it can be fine for a while. Also, this may or may not be related, but when I sync it to my PC it will lose my position on podcasts, ones that I have finished and should be removed are set to unplayed, and some that I am in the middle of will also be set to unplayed. I haven't been able to come across anything that helps on this either, I'm not sure if it is my iPod or just something with iTunes.

Yes, I've tried that a few times, it didn't seem to help, and it gave me a terrible time, I had to restore it multiple times, because I would do that, then it would lock up while syncing everything back onto it, then I would have to try restore it again, and finally I was able to get the stuff back on it, but it has locked up while playing since I did that.

IPod Nano stuck in "lock" mode

My iPod nano seems to be stuck in the locked position - not "locked" because I created a password for it, but it simply displays the lock symbol in the upper left corner regardless of how many times I flip the switch back to what should be "unlocked." Because of this, I have no control over it. When I disconnect it from my PC, the screen turns black and I cannot operate it. Battery is fully charged. Have tried soft reset many times, restore several times - no luck.
Suggestions??????
Thanks in advance.

Hello paolamike,
Not much for options here. You'll need to have your iPod serviced either by Apple or a third party repair company to have the hold/lock switch replaced.
B-rock

Ipod nano is locked and can't remember the code what do I do?

My ipod nano 4th gen. is locked and I can't remember the code, does anybody know how to unlock it with a universal code??? Or is there a way to figure the code out?

iPod: How to use the Screen Lock
"If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod."

Ipod nano seems to be locked

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