IPod still under warranty ...needs charging after 2 hrs of play time

where on earth do i go to get a replacement....this website goes around in circles and getting answers is difficult...
help plz

Go here...
http://depot.info.apple.com/ipod/
or call...
800-275-2273

Similar Messages

  • Is the earpods of my ipod touch5 can excange with the new one? my ipod still under warranty

    my ipod touch's warranty will expired on 11th may btw. anybody can answer my question?

    Hey Arthurjm, you never really stated that you have a problem, assuming your headphones / earbuds stopped working one or both sides not producing sound, if it is determined by Apple that the reason they stopped working is due to a defect in manufacturing and not from abusive usage-- miss handling, something you have done-- and you are within the 1 year from purchase date, then yes Apple will replace your Apple headphones / earbuds free of charge. Seeing as you are in Indonesia with no local Apple store and it is 4 May and your warranty runs out 11 May-- Good luck, because time it not on your side. Try Illaass' link or at least contact Apple online or by phone and get a repair ticket started you may be able to beat the cut off date on your warranty. If the headphones / earbuds have to be in Apples hands before the warranty runs out, you may be out of luck. Hope this helps. Good luck, Cheers.

  • Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

    Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

    Hello HaithamOkeely,
    We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
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  • HT6154 button not working on phone. need repair. how do I find out if the phone is still under warranty and how do i schedule an appointment?

    Button on my iPhone4 has stopped working after being replaced for the same reason a few months ago. I need to know if the repair is still under warranty and how do I setup a replacement meeting with the Apple store in Frisco, TX as soon as possible.

    To check the warranty, enter the serial number here.
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    To schedule a Genius Bar reservation, start here.
    http://www.apple.com/retail/stonebriar/

  • How do I know if my iPod Touch is still under warranty?

    I recently cracked my iPod Touch's screen and I need to know if it is still under warranty, as I bought it from Wal-Mart. It's a very minor crack, and the iPod still works perfectly, but any assistance will be taken with gratitude.

    Cracked screens are not covered. You will need to pay to have that fixed.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • My  ipod classic just stopped working.  Will not turn on, will not do anything.  Black screen.  It is still under warranty.  What do I do to get it fixed or replaced?

    My ipod classis just stopped working.  It is still under warranty and I need to know where the warranty information is so I can get it fixed or replaced?

    If you have tried all of the suggestions mentioned under the appropriate section in this Apple support document, you may need to have your iPod serviced or replaced either by Apple or a third party service. 
    iPod won't turn on
    If the iPod is still under Apple's 1 year warranty against manufacturing defects, Apple may swap it out for you at no cost if they don't conclude the issue to be the result of abuse or accidental damage.  If you have an Apple Store nearby schedule an appointment with them and show them what you are experiencing.
    http://www.apple.com/retail/geniusbar/
    B-rock

  • Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition

    Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition and has never been abused/dropped etc. I'm taking it into apple tomorrow for an appointment. Has anyone had this problem? if so, what happens? thanks

    I had the same problem and took my iPhone 5 into the Apple store.  What happened was a little embarrassing.  The genius took out a "special tool" (a paper clip) and began digging out an unimaginable amount of lint from the lightning connector port.  After that I was able to connect the cord and charge without any issues. 
    A few days after, I realized that my problems associated with the remote/mic not working on my ear pods might be due to the same issue.  (The volume and action buttons on the ear pods sometimes were not responsive)  I grabbed a paper clip and began digging.  Again, a large wad of lint came out of the headphone port and my ear pods have worked perfectly since. 

  • Can I return my Ipod touch 4th generation and get an Ipad, if my Ipod is still under warranty?

    Can I return my Ipod touch 4th generation and get an Ipad 2, if my ipod is still under warranty?

    The warranty doesn't cover that. Sell it and put the money towards a new device.
    (79450)

  • HT1863 i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help

    i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.

    You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
     Cheers, Tom

  • My Charger is broken but still under warranty but I'm not near any apple stores, My Charger is broken but still under warranty but I'm not near any apple stores

    My Charger is broken but still under warranty but I'm not near any apple stores, can I just call I send my old one back and they send me a new one

    No. You must call and make an arrangement to return yours for a replacement. They will set up the return and send you a box and shipping label. Then you send your old charger, cable, etc. back. A new one will be returned to you.
    Do not simply send something to Apple.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..

  • My iPod screen cracked, can Apple replace it? iPod is still under warranty...

    My iPod screen cracked, can Apple replace it? iPod is still under warranty...

    lllaass wrote:
    Philly_Phan,I am curious whay you said "If there is no sign of abuse,", a broken screen is almost always caused by abuse/accidental damage, and that is what the out-of-warranty exchange is for.
    A broken screen is an accident but it is not abuse.  However, if the owner attempts a repair him/herself, that's abuse.  Although unrelated to the damage, if the device has been jailbroken, that's also abuse.

  • IPhone Charger still under warranty?

    I have an iPhone still under warranty and while pulling the cable out of the wall charger a piece of the charger (inside the charger) broke off. I do not believe that I pulled the charger too hard but removing the cable from the charger was always difficult from the moment I got my phone. I know that all accesseries that come with the phone are under warranty, but would my charger still be considered under warranty if a piece actually broke off from the inside of the charger while removing the cable?

    Your best option would be to visit and Apple store genius bar and have the iPhone and charger checked by the techs and replaced if faulty.  You could also contact Apple customer support for service, http://www.apple.com/contact or click the Support button at the upper left part of this page and follow the links to iPhone service.
    The best approach, though would be a visit to the Apple store if you can do that.

  • My ipod touch is still under warranty but the screen has been cracked for about 1month but the wifi has recently started to play up and wont work will apple cover this and give me a refurbished one whern i go to my appointment at the genius bar??

    my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?

    Very likely not.   A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod.  Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,

  • Will Apple replace iPad charger? Still under warranty.

    Will Apple replace IPad charger for me? Still under warranty.

    If it's not working as a result of a built-in fault, yes. If there's damage that you've caused, probably not.
    Matt

  • What would apple do if my ipod touch is broken and is still under warranty?

    What would apple do if my ipod touch is broken and is still under warranty?

    It depends on how it was broken. Apple are very strict when it comes to enforcing warrantys so unless the damage was a result of a manufacturing error then you have little chance of having your device replaced or serviced without having to pay a fee.
    The warranty states that Apple do not cover;
    damage resulting from accident - ie. accidentally dropping it
    liquid damage
    disassembly
    unauthorised service - ie. trying to fix the hardware yourself
    unauthorised modifications - ie. "jailbreaking"

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