Ipod touch unknown error ocurred 0xE800000A
Hi,The following error is coming up on my itunes I have just updated my ipod touch can anyone help?
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Similar Messages
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When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
Ran updates on my MacBook Pro. Then I updated iTunes, iPod touch was connected at time, came up with unknown error 1602 during restore and now "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help! ipod screen is black (can see it stopped while charging at 2.53). Have tried many of the suggestions found in Apple support and online.
http://support.apple.com/kb/TS3694#error1602
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Could not restore 1st gen ipod touch unknown error occurred(2003)
could not restore 1st gen ipod touch unknown error occurred(2003)
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
Can't restore my ipod touch - unknown error 18 displays....
My daughter's ipod touch wasn't operating correctly - apps wouldn't update, locked up, etc. I attempted to back up and restore, but it won't let me restore, instead citing "unknown error 18", but it's now locked in a half-restored state and I can't do anything with it.
http://www.windowserrorhelps.com/itunes-error-18-ways-to-fix-itunes-error-18-now
Try placing the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Cant Restore Ipod Touch - Unknown Error 1604
Can someone please help. I went to connect my ipod touch to my itunes and it told me that the ipod needed restoring and updating. Updated it and clicked restore - tried to restore it and came up with the message "could not be restored. An unknown error occurred (1604)." Any help would be appreciatd.
Ok, I've been trying to fix this for 3 DAYS!!! But, I finally found the answer an hour ago and my Touch is sitting next to me happily syncing away. Rather than let someone else go through the pain I've been experiencing I thought I'd share how I fixed this.
After trying all the various suggestions (re-installing, another PC etc.), this is what I did:
When you get the 1604 error click 'ok' but keep your iPod plugged in
Go to 'Task Manager' and find the 'iTunes' process
Click 'End Process' which will terminate iTunes
(Remember, don't unplug your iPod!!)
Start up iTunes again
iTunes will then recognise the iPod
Click 'Restore' and you should be ok
Some of the other suggestions might also work for you but just thought I'd give you another option.
Good luck, I know how frustrasting this is!! -
Impossible to restore Ipod Touch - Unknown error 6
Hello,
I have the following problem. After installing of the Itunes 7.5., Itunes proposed to update my Ipod Touch also to the version 1.1.2. What i tried to do, but it was not installed completely. Ipod became blocked, there is an image on the screen all the time to connect Ipod to computer.
I tried many times to restore it. But it says "Unknown error 6"...
What should i do?
Thanks in advance for your answers.
Message was edited by: blondikHello blondik,
See if this article helps
http://docs.info.apple.com/article.html?artnum=307120
fern K -
Trouble syncing iPod touch - unknown error (-50)
I'm trying to sync my iPod touch and getting an unknown error (-50). I've tried restarting iTunes, restarting my computer, and restarting the iPod. None of that is working. It was working earlier today, so I'm not sure what happened. I installed some new applications earlier in the day, which are working fine. I was trying to install some photos on the iPod when I first started getting the error.
Any idea what the error is or how I can fix it?
Thanks!I have plenty of space - both on iPod Touch & my Mac.
One think i have noticed is iTunes will not let me select specific photo albums to include on the iPod. Basically it isn't importing photos. I did recently upgrade to iLife '09
The good news is that it does seem to be syncing in the background even when the warning sign appears - I click OK and it has synced in my absence as opposed to waiting till I click OK then is starts syncing - very annoying. -
My ipod is exactly 2 years old, and it has nothing to do with the cable connecting it to the computer for all I know.
See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
When I try to connect my iPad, I get this message: iTunes could not connect to this iPad. An unknown error occurred (0xE800000A)
Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipad - Itunes Unknown Error Message 0xE800000A
All..Apologies if this has turned up before but can't find anything on the internet/forum - Proud owner of a Ipad 64G purchased today 30/10/10 - can I get Itunes to recognise it...no! Get a very annoying error message 'Itunes could not connect to this Ipad because an unknown error occured (0xE800000A)' have spoken with Apple US support, uninstalled Itunes and related software, reinstalled Itunes problem still exists...any help much appreciated!...ta in advance
Hi and welcome....
Try here for iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod
Click: *Specific Conditions and Alert Messages*
Help here for trouble with a new product, Apple / UK store.
http://store.apple.com/uk/help/warranty?mco=MTM3NDgzNDY
Carolyn -
Can't write to iPod disk "unknown error -69"
hi, I've had my 20GB iPod with color display for 6 months and worked beautifully until now. when I connect the unit for an update from my iTunes collection, I get a message saying that writing into the Ipod disk failed and an unknown error ocurred. I reset both the iPod an my computer twice, but it didn't work.
has anyone seen this before?
thanks
c71Welcome to Apple Discussions, c71.
This article should help you with your Error 69:
http://docs.info.apple.com/article.html?artnum=302684
Anything else I can do for you, just repost
rjl -
Hi evryone, i recently bought 5 games from Itunes for my ipod nano3G
Spore origins
Bomberman
UNO
Brain challange
Song Summoner
but i can only sync the games from gameloft
UNO
Brain challange
all the games are compatible with my ipod and the error is the same with all the three games
"Itunes could not sync the game "Spore Origins" bacause an unknown error ocurred.(-50)"
i also tried this http://support.apple.com/kb/TS1539, i restored my ipod, fixed the dll registration, but i still get these errors, if anyone could help me with some link or information i would be glad.Welcome to AD!
Here is an article specifically for troubleshooting iPod games. Looks like you have tried most of them, except syncing only ONE of the bad games. Will +Spore Origins+ sync, if that is the only one you choose from the list?
http://support.apple.com/kb/HT1563
If even that won't work, contact iTS support here
http://www.apple.com/support/itunes/store/browser
and also contact the game makers of the non-working games. -
Hi evryone, i recently bought 5 games from Itunes for my ipod nano3G
Spore origins
Bomberman
UNO
Brain challange
Song Summoner
but i can only sync the games from gameloft
UNO
Brain challange
all the games are compatible with my ipod and the error is the same with all the three games
"Itunes could not sync the game "Spore Origins" bacause an unknown error ocurred.(-50)"
this only happens with three games, and the rest works fine,also all my songs works fine with my ipod.
i also tried this http://support.apple.com/kb/TS1539, i restored my ipod, fixed the dll registration, but i still get these errors, if anyone could help me with some link or information i would be glad.Im not sure but maybe if you download them on a different computer it will work.
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