Ipod will not got past the home screen

Help please!!!! When I turn my ipod on, (with a full charge and fresh restore and update) it will not go past the home screen (music, setting, ect). The hold button is off. The click wheel will move the selector up and down, but I can't go any further than that.

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose your "stuff" with Recovery Mode.

Similar Messages

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    My iPad will not progress past the home screen, and my computer doesn't allow me to download my data from it. What do I do? I wanted to try to restore it, but I don't want to lose my "stuff".

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose your "stuff" with Recovery Mode.

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    I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
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    Before doing a reinstall, which may not be needed at this point,
    Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
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    Then Repair Permissions.
    No need to report any Permissions errors........we all get them.
       DALE

  • The dowload of firfox will not move past the run screen

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    I believe you have Voice Over on:
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    Then:
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    I have no idea why my iPhone5 suddenly will not move past the PW screen; a "voice" identifies each button touched (the Slide button, for example) or the PW buttons, and then ends with "screen locked" (not phone locked).

    I believe you have Voice Over on:
    You have to tap, then double-tap to select the numbers to enter your passcode.
    Then:
    Press Home.
    Tap Settings. Then double-tap Settings.
    Tap General. Then double-tap General.
    Use three fingers on the screen to scroll to Accessibility.
    Tap Accessibility. Then double-tap Accessibility.
    Tap VoiceOver. Then double-tap VoiceOver.
    Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.

  • HT2173 my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto  app on my iMac bc a visa vas about 3:15 min

    my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto  app on my iMac bc a visa vas about 3:15 min.  What should I do to get my imac past this?

    According to your posted Profile here you are running a PPC based iMac.  This Forum is only for "Intel iMac's", and so to get the expert and correct help you need you should repost your question in the "PPC iMac Forum".
    Hope this helps

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    Hello Boucho,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are looking to obtain your recovery discs. I am providing you with an HP Support document: Obtaining HP Recovery Discs or an HP USB Recovery Drive, which will provide you with all the ways of getting a copy of your recovery discs.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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