Is it a bug? CS5

Hi!
Having some serious trouble in cs5.
When moving objects, they don't stay where I try to put them, but rather jumps a little to the side.
It happens booth with and without "smart guides"
(It does not occur when trying with box-shaped objects)
This video explains the issue:
http://www.youtube.com/watch?v=oqYC-cz_lJM
Is it a bug or is it me not knowing better?
I have been using illustrator for 10 years, and I don't experience this behaviour in cs4.
/Davis

Hi Davis
Select both the objects and check whether the checkbox "Align to Pixel Grid" is selected or not in the Transform panel. If it is selected than deselecting this option might solve the problem. I was able to resolve this at my end.
Regards
MBMSumraat

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       <td colspan="2"><a href="../../contactus/contacthome.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r9_c1','','../../Templates/tempanimation/temp_an imation_r9_c1_f2.gif','tempanimation_r9_c1','','../../Templates/tempanimation/tempanimatio n_r9_c1_f2.gif',1)"><img name="tempanimation_r9_c1" src="../../Templates/tempanimation/tempanimation_r9_c1.gif" width="167" height="32" border="0" id="tempanimation_r9_c1" alt="" /></a></td>
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       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="102" border="0" alt="" /></td>
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      <tr>
       <td colspan="2"><img name="tempanimation_r12_c1" src="../../Templates/tempanimation/tempanimation_r12_c1.gif" width="167" height="503" border="0" id="tempanimation_r12_c1" alt="" /></td>
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    <!-- InstanceEnd --></html>

    It's not 100% clear from your post, but you should be aware that CS5 plugins should not work in CS5.5. Because of a CS5.5 bug, CS5 plugins will load in InDesign 7.5.0, but that is fixed in 7.5.1 so they will not load.
    You should lean a bit harder on Virginia Systems. They should be able to tell you how to get them the stack trace from the crash which they should be able to look at and tell you which plugin (if any) is responsible for the crash. I could do it for Mac OS X but I don't know how under Windows. You could start by looking at the Event Viewer, though. That may have some helpful information about the crashes and the faulting module.

  • "copy and paste text within symbol" bug

    I am sure this has been discussed, but have not found it using search.
    Follow these steps to demonstrate a "Symbol Text" bug (CS5 through CC 2014):
    Create Symbol containing editable text.
    Edit symbol by selecting and copying a portion of text at "Character" level in the Symbol
    Paste as point or paragraph text.
    The result is: ALL the text from the Symbol is pasted into the Point or Paragraph text object, NOT just the portion that was copied.
    This bug has been present in AI at LEAST since CS5 and probably before. I'd sure like to see it fixed.

    Ray,
    I'm using C5 also.
    What I get is the copied text plus all the text in the symbol.
    Peter

  • Why do my tunes sound robotic after 10.5 upgrade

    Ever since I upgraded to 10.5, 75% of my tunes sound robotic and muffled . . .they were fine with 10.5. What can I do?

    It's not 100% clear from your post, but you should be aware that CS5 plugins should not work in CS5.5. Because of a CS5.5 bug, CS5 plugins will load in InDesign 7.5.0, but that is fixed in 7.5.1 so they will not load.
    You should lean a bit harder on Virginia Systems. They should be able to tell you how to get them the stack trace from the crash which they should be able to look at and tell you which plugin (if any) is responsible for the crash. I could do it for Mac OS X but I don't know how under Windows. You could start by looking at the Event Viewer, though. That may have some helpful information about the crashes and the faulting module.

  • CS5 bug rendering anti-aliased text in 'Save for web'

    Seems like there's a bit of a bug when using 'Save for web and devices' with thin weights of type in CS5 for Mac. Although thin type looks fine while working in Illustrator, as soon as you enter the 'Save for web' dialogue, it gets badly mangled. Looks like this issue has been present at least since CS4. It does not happen in Photoshop. It looks particularly bad for light text on a dark background.
    Some people may say "sure, Illustrator is not really meant for intensive bitmap work". However, with features like 'pixel preview' and 'snap to pixel', Illustrator has (generally) become a very viable tool for web design, and personally I much prefer it to Photoshop. It is also clear that Adobe intends it to be usable in this manner. So the anti-aliasing render bug is definitely a problem. Just surprised they didn't address it when CS5 was born.
    I put up some example images on http://www.thesheep.co.uk/2011/06/24/illustrator-save-for-web-anti-aliasing-problems/ to illustrate the problem.
    Does anyone have any clever work-arounds for this? It's a bit annoying to have to move stuff over to PS before exporting, but maybe that's what I have to do. Hopefully Adobe will address this soon.

    Hi,
    I am experiencing this same problem of pixelated gifs when I use the "save for web" dialog from Illustrator, but this solution has not worked for me. I have tried the trick of using type-optimized anti-aliasing, but it doesn't change the output at all. I've done this from within the "Image size" tab as well as through Effect>Rasterize>Options)Anti-aliasing: Type Optimized. My image is a logo made entirely from text, although for some of it I used "outline path", so I'm not sure if it still qualifies as text...I'm a newbie at this stuff, so the technical details are still quite opaque to me.
    Does anyone know of a solution to this that does not require me to add Photoshop to my workflow?
    I'm using Illustrator in CS5, version 15.0.2.
    Thanks in advance
    Jonathan

  • DW CS5 "Get" bug in expanded site files view

    Hi,
    I just installed the CS5 Design Premium trial and have been playing with Dreamweaver. Just wondering if anyone else is experiencing the following issue...
    When in expanded site files view (showing both local and remote), selecting a file on the REMOTE site and trying to "Get" the file does not download the remote file. It instead tries to retrieve the remote copy of the file(s) selected in the LOCAL file list pane.
    If no file is selected on the local file list, pressing "Get" after selecting a REMOTE file from the list brings up the "Are you sure you wish to get the entire site" dialog.
    Steps to reproduce:
    1. Open expanded site files view (local and remote)
    2. Click on a file in the remote file list. For testing purposes, click on a file in the LOCAL list first, then select a remote file
    3. Click the Get button or right click on the remote file and choose Get.
    DW should download the selected REMOTE file if that was the last selected file prior to executing the Get command. (this is the action that DW CS3/CS4 does)
    I have submitted this bug in the official Adobe bug reporting system, but I'm curious as to whether others can reproduce this bug.
    Thanks

    @Murray, I think I have discovered exactly where the bug lies and how you may be able to reproduce it yourself...
    @quantumlight - do you happen to have your Site Files panel UNDOCKED and in its own floating panel??
    I work with Dreamweaver on a dual/multi monitor setup. I have my split design/code view on one screen, and the site files and code inspector on a DETACHED Files panel on the 2nd monitor.
    I did a full DW prefences reset and everything went back to the factory setting, with the Files panel docked to the right hand side of the DW program window. With it docked, I opened the expanded/split site files view and IT WORKED NORMALLY as is expected.
    However, as soon as I UNDOCKED the Files panel into its own floating panel and expanded the file view, the bug appeared and selecting a REMOTE FILE and pressing Get, asked to either download a copy of the selected LOCAL file, or if no local file is selected it asks "Are you sure you want to get the entire site"
    Redocking the Files panel back to its original position makes the bug disappear.
    I have tested this on two Windows 7 machines and one Mac Snow Leopard machine, both with the CS5 11.0.2 updates installed.
    It seems it's a Windows version only bug as both Win7 machines produced the bug, with the Mac machine NOT presenting the bug in either docked or floating panel state.
    Hopefully the Adobe DW guys see this soon and can work on fixing this bug in the next update.
    Do you think i should re-submit my previous bug report with this updated discovery?

  • DW CS5 bugs seen

    System specs
    Mac pro Early 2009 2.66 mhz 12 gigs ddr3
    Osx 10.6.3
    I don't know if anyone else has seen any of these issues, so i will post them in hopes that there may be a fix.
    Downloaded creative suite cs5 for mac (trial)
    Installed Photoshop/Dreamweaver
    Testing how each work on Osx 10.6.3
    Observations
    1) can't always upload pages to ftp server (when clicling on file upload arrows Put and get will be grayed out) some times if I save the file before trying to upload the put/get option are available. sometimes I don't need to save the file first as the put/get option are available. And sometimes Imust click inside my page to be uploaded several time, and or save the file several times before I can get the Put/get option. I have even had to sometimes go to force quit to turn DW off and restart it to get DW working again
    2) DW will not always shut down. ( when going to Dreamweaver>Quit Dreamweaver nothing will happen)
    3) Copy paste of text inside of source code
    I have had issues with DW not pasting a peice of code in to the page I am working on correctly. If I was to put
    <hr /><br />
    <p class="datatable"><strong>Want to be a host?</strong></p>
                       </div>
                       I mught see something like
    <hr /><br />
    < ="datatable">< g>Want to be a host?</strong></ >
    This is vauge I know. I should of copied it down, but if it happens again I will add the exact code
                       </div>
    4) when adding text from a docx I will sometime get the microsoft preferences embeded in the source code. so if I try to higliht all the new text from the docx tehn tell DW to reformat the text to one I use as a standard, DW will either only remove some of the original Docs embeding, So therefore I have to go into the code manuualy and remove all the microsoft source doe manually.
    I know this is a bit, but before I decide to upgrade to cs5 I would like to know it works properly.
    Just a side not
    The Ftp bugs in cs4 have seemed to be taken care of( slow ftp transfer/files not being uploaded(even though dw said they were successfully uploaded even after several tries) would have to check each update to make sure ftp worked properly
    Dw seems to work/open much faster.
    Now I do have parallels for mac and haven't setup DW on it yet for testing, but I was hoping not to have to use two os's at once just to do my work.

    My keychain assess requests will not take my password that I know is correct and I have been in the fix problem for the issue and at first it had a problem and now I go in and it says there is no problem. This was since I installed CS5 suite.
    I worked with someone yesterday for the ftp problem because the site management would not keep the ftp information and I had to reinsert it each time. Well, that part was fixed but I can only drag and drop the files into the remote server and the "put arrow" says there is an error. He closed the case thinking it was going to work.
    Now, with another site I can't get the connection to the FTP even though I checked with the host and found out that I had all the FTP info correct.
    I haven't worked with any of the other sites as yet.
    Thanks! Elvi

  • Bug Report: DW CS5.5 Crashes Every Time On An Image Map

    I am posting this in lieu of contacting Adobe support. I went to my account to send Adobe a bug report and was told I needed to contact support via phone. That's pretty crappy. As a licensed user who's owned it less than three months, there's no direct path to tell you guys that your software is broken?
    Here's the deal: I am working on an HTML landing page with one image map attached to one image. Literally, every time I make a modification to the code near the image (tied to the image map) then click into the live preview window, Dreamweaver CS5.5 crashes like a 70-year old on a bar of soap on the floor of the shower. It crashes hard. My only relief is to save the file before clicking into the live preview window. That's my only workaround to the problem.
    But I'm left amazed that I can crash it every single time over an image map, flicking from the code to the preview pane. You would think that at version 11.5, a minor thing like that wouldn't hemorrage the supposed creme de la creme of web design software.
    Here's the code I'm editing that causes it to crash:
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
              <?php
              require_once("/var/www/html/c/index.php");
              $recip_name = $subscriber['first_name'].' '.$subscriber['last_name'];
              ?>
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <link href="/c/print.css" type="text/css" rel="stylesheet" media="print">
    <title>Membership Special - No Commitment</title>
    </head>
              <?php // Google Link Tracking Code ?>
              <script type='text/javascript' src='/c/google-analytics-code.js'></script>
              <?php // End Google Link Tracking Code ?>
        <!-- Source File -->
              <link rel="stylesheet" type="text/css" href="http://yui.yahooapis.com/2.9.0/build/reset/reset-min.css">
        <style type="text/css">
                        body {font:normal 14px/1.25em Georgia, "Times New Roman", Times, serif;}
                        h1,h2,h3,h4,h5,h6 {font-weight:bold;color:#333333;}
                        h1 {font:normal 28px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h2 {font:normal 24px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h3 {font:normal 20px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h4 {font:normal 16px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h5 {font:normal 12px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h6 {font:normal  8px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        a, a:link, a:visited, a:active {color:#0055FF;}
                        a:hover {color: #002AFF;}
                        #wrapper {margin:0 auto;width:432px;}
                        #header, #footer {margin:20px auto;text-align:center;position:relative;}
                        #footer {margin:40px auto;}
                        #coupon {position:relative;}
                        #coupon, #coupon img {margin:0 auto;text-align:center;}
                        .personalization {position:absolute;width:100%;text-align:center;text-transform:uppercase;}
                        .printcoupon {text-transform:uppercase;}
              </style>
    <body>
    <div id="wrapper">
    <div id="header">
              <h3 class="printcoupon"><a href="javascript:window.print();">Click here to print your coupon</a></h3>
    </div>
    <div id="coupon">
              <img src="images/19415coupon-01.jpg" width="432" height="432" />          <!-- <div class="personalization" style="left:0;top:818px;"><h1><?php echo $recip_name; ?></h1></div> -->
      <img src="images/19357coupon-02.jpg" width="550" height="602" usemap="#imagemap" class="dontprint"/>
    </div>
    <div id="footer">
              <h3 class="printcoupon"><a href="javascript:window.print();">Click here to print your coupon</a></h3>
    </div>
    </div>
    <map name="imagemap">
              <area coords="29,69,521,197" shape="rect" href="javascript:window.print();">
              <area coords="29,212,521,339" shape="rect" href="http://www.google.com" target="_blank" onClick="recordOutboundLink(this, 'Landing Page', 'http://www.google.com');return false;">
                        </map>
    </body>
    </html>

    Bug Report and Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • CS5: Watch out for a master page bug

    I found a pretty serious bug in CS5. I opened a catalog I created with CS4, which has master pages for page frames. I also have occasional left or right title pages which have no frames, and [none] selected as master.
    Elements aligned to spread center on right or left page will sometimes appear on the spread even if the page has [none] as master, but the facing page has a master applied.
    This is difficult to explain, but it seems that the new page system has messed up something and CS5 thinks the element is overlapping both master pages, even tho it's only aligned to center. If I nudge the element by 0,01 mm away from center, it will disappear from the facing page.
    Check your layouts before sending to print.

    How exactly would that work?
    I export from CS4 and open the exported to CS5?
    or
    I open the CS4 document in CS5, export and re-load exported to again CS5?

  • Anyone notice the Smart Guides bug in CS5?

    ID CS5 has a Smart Guides bug when resizing frames to match the size of other frames.  When releasing the mouse after the Smart Guides pop up showing the sizes are equal the frame size changes.  When analyzing this it appears the frame does not resize to where the SmartGuides popped up but where the cursor is located.  There is also jumpiness between the position of cursor and where the Smart Guides pop up.  This behavior occurs vertically and horizontally.  While some jumpiness still exist, it works reliably when frames are aligned.  In other words, if a frame is resized to a point where two sides are aligned then the size of the frame does not change when the mouse is released.
    I have verified the bug in both Windows and Mac versions of IDCS5.
    None of the behavior exist with Smart Guides in ID CS4.
    Is anyone else experiencing this behavior?

    Thanks for checking Peter.
    I am using a laptop, Mac OSX 10.5.8, with ATI Radeon X1600.  The issue still existed wtih my Wacom tablet mouse and a Logitech mouse.  I also just uninstalled the program and reinstalled it and the issue still existed.
    This issue also exists on an iMac with Windows 7 running ID CS5 for Windows.
    Are you using a Mac by any chance?  The issue does not exist so much when the frames are aligned.  So, if you are trying it out and Smart Guides creates a line connecting the two frames you need to move them out of alignment.  Also, if your cursor is dead center over the edge of the frame all is ok.  What it's really doing is snapping to where the cursor is and not to where the Smart Guides popped up.  I'll be really surprised if you're not seeing it with a Mac.

  • CS5 Bridge & Photo Downloader Bug/Feature Request

    Not sure if this is the right place to post this. Hopefully Adobe reads through this forum.
    With CS4, my camera download workflow required using Image Capture, DNG Converter, and Bridge. With CS5, I can now perform the same workflow all in Bridge. I love it! Thanks Adobe. There seems to be a couple of bugs though. When importing with the new Photo Downloader, I do a "Rename Files" along with a "Convert To DNG." (part of my workflow has always been to back up the original NEFs and also the converted DNGs. You can never backup too much). Well with CS5, the NEFs get renamed and converted to DNGs but the renamed NEFs disappear. I'm left with the original camera-named NEFs which I then have to rename through Bridge's "Batch Rename" so that I can keep them matched to the DNGs. Adobe, you are missing the "Keep Original Files" for the "Convert to DNG" menu.
    Also, the renaming sequence doesn't seem to update itself for the next import like it does in "Batch Rename" (which I always loved).
    Anyways, thanks for the Photo Downloader. It saves me several steps.

    Well, I have to retract my kudos for the Photo Downloader. I have gone back to my previous workflow of using Image Capture, DNG Converter, and Batch Rename. Photo Downloader has proven to be very unreliable with importing files in sequential order. And its inability to append past numbering is frustrating.

  • Strange Display Bug - Photoshop CS5 64bit

    I have an issue where a portion of my screen extending from the top left corner displays images in Photoshop just a little differently than the rest of the screen. You can see how it looks in these screenshots (I was a little surprised the screenshots captured the bug). These are screens of a photoshop document filled with one color, not the two shades it appears to be.
    http://i.imgur.com/RzWei.png
    http://imgur.com/NadQA
    This bug doesn't appear except in Photoshop. As you can tell it's always the same part of the screen. Except somehow Photoshop briefly 'remembers' where the image bug is when I drag it around with the hand too. Eventually it goes back to the original spot or it will reset to there when I zoom or do something to the image. You can see in the screens how that works.
    I have tried clearing out the settings files.
    Reinstalling Photoshop.
    Updated display drivers.
    I connected to the monitor to another computer and ran Photoshop from that one (no bug).
    I attached another monitor to this computer - no bug with that monitor. Strangely, it seemed to take a few minutes to reappear after I reattached my other monitor again. I thought it had gone away at first.
    I've done some searching around the web and the forums but can't seem to find the right answers. It would be great is someone had some ideas on what's going on. This problem is driving me batty. Thanks much.
    My screen is a Dell U2711.
    Here's the system info dump:
    Adobe Photoshop Version: 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]) x64
    Operating System: Windows XP Professional 64-bit
    Version: 5.2 Service Pack 2
    System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
    Physical processor count: 4
    Processor speed: 2993 MHz
    Built-in memory: 8189 MB
    Free memory: 5922 MB
    Memory available to Photoshop: 7238 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1440, right: 2560
    Video Card Number: 1
    Video Card: NVIDIA Quadro FX 1700
    Driver Version: 6.14.12.6645
    Driver Date: 20110111092401.376641-000
    Video Card Driver: nv4_disp.dll
    Video Mode: 2560 x 1440 x 4294967296 colors
    Video Card Caption: NVIDIA Quadro FX 1700
    Video Card Memory: 512 MB
    Serial number: 95458127520668614052
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
    Temporary file path: C:\DOCUME~1\BKUEHL~1.COO\LOCALS~1\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 88.3G, 28.0G free
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2010/03/10-08:31:04   61.423599   61.423599
       adbeape.dll   Adobe APE 2010/02/23-12:40:58   61.421986   61.421986
       AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  
       AdobeOwl.dll   Adobe Owl 2010/03/29-17:44:28   3.0.91   61.425789
       AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
       AdobePDFL.dll   PDFL 2010/03/04-10:02:26   61.281542   61.281542
       AdobePIP.dll   Adobe Product Improvement Program   5.0.0.2021  
       AdobeXMP.dll   Adobe XMP Core   5.0   61.134777
       AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777
       AdobeXMPScript.dll   Adobe XMP Script   5.0   61.134777
       adobe_caps.dll   Adobe CAPS   3,0,116,0  
       adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00)   1.000000
       AFlame.dll   AFlame 2010/02/23-17:27:33   61.421976   61.421976
       AFlamingo.dll   AFlamingo 2010/02/23-17:27:33   61.421978   61.421978
       AGM.dll   AGM 2010/03/10-08:31:04   61.423599   61.423599
       ahclient.dll    AdobeHelp Dynamic Link Library   1,5,0,30  
       aif_core.dll   AIF   2.0   53.422628
       aif_ogl.dll   AIF   2.0   53.422628
       amtlib.dll   AMTLib (64 Bit)   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000
       amtservices.dll   AMTServices (64 Bit)   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000
       ARE.dll   ARE 2010/03/10-08:31:04   61.423599   61.423599
       asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  
       AXE8SharedExpat.dll   AXE8SharedExpat 2010/02/23-17:27:33   61.421978   61.421978
       AXEDOMCore.dll   AXEDOMCore 2010/02/23-17:27:33   61.421978   61.421978
       Bib.dll   BIB 2010/03/10-08:31:04   61.423599   61.423599
       BIBUtils.dll   BIBUtils 2010/03/10-08:31:04   61.423599   61.423599
       boost_threads.dll   DVA Product   5.0.0  
       cg.dll   NVIDIA Cg Runtime   2.0.0015  
       cgGL.dll   NVIDIA Cg Runtime   2.0.0015  
       CoolType.dll   CoolType 2010/03/10-08:31:04   61.423599   61.423599
       data_flow.dll   AIF   2.0   53.422628
       dvaadameve.dll   DVA Product   5.0.0  
       dvacore.dll   DVA Product   5.0.0  
       dvaui.dll   DVA Product   5.0.0  
       ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205
       FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777
       icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       image_flow.dll   AIF   2.0   53.422628
       image_runtime.dll   AIF   2.0   53.422628
       JP2KLib.dll   JP2KLib 2010/02/24-17:43:58   61.131544   61.131544
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    Just a bunch of random thoughts...
    Hm, seems to stop exactly halfway across, left to right, and in a 5:4 ratio.
    Looks like a pretty big display...  What's the pixel resolution of your monitor?  Does it use a dual-link DVI connection?
    Do you have any desktop management software active that does things like expand the desktop or provide multiple / virtual desktops?  I'm trying to guess at whether something might be causing the system metrics to be reported wrongly.
    Just on a hunch, try this:  Choose Edit - Preferences - Performance, click the [Advanced Settings...] button, and change the OpenGL Mode to Basic.
    If no change, does the problem go away if you uncheck [ ] Use OpenGL Drawing entirely?
    -Noel

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