Is there a way in PeopleSoft CRM 9.1 to send customers a customer satisfaction survey after their HR Helpdesk case has been resolved (other than Workforce Communications)?

Is there a way in PeopleSoft CRM 9.1 to send customers a customer satisfaction survey after their HR Helpdesk case has been resolved(other than Workforce Communications)?

Hello,
Could you please let me know if there is any way in PeopleSoft CRM 9.1 to send customers a customer satisfaction survey after their HR helpdesk case has been resolved(we do not have the 'Marketing' and 'Workforce Communications' menu options) ?

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