Item not copied from Lead to opportunity (SAP CRM)

Hi guys,
I think that the object of tread is explicative
But i explain my problem: when i save a lead, with a certain status (yet customized), i want to the system create with follow up document an opportunity from my lead.
If i create a lead without product the system create an opportunity very well, but if i insert a product on my lead the systema don't create an opportunity, i see that in activity tab the event raise up but the opportunity is not create.
i have cusomized the action for process type and for category of item but it doesn't work.
Anybody can help me?
Thanks in advance.
Regards,
Luca

Check:
1. if you have set proper copy control between lead and opportunity transaction type under spro>crm>transactions>basic settings>copy control for business transactions>Define Copying Control for Transaction Types (you may wana try first without checkmark "Complete reference")
2. if you have set proper copy control for ITEMS between lead and opportunity ITEM types under spro>crm>transactions>basic settings>copy control for business transactions>Define Copying Control for Item Categories (first set checkmark just for "Copy PO data")
3. if you have set any copy control for ITEMS between lead and opportunity ITEM types under spro>crm>transactions>basic settings>copy control for business transactions>Define Item Category Determination when Copying (I suggest you first try without setting any entries in this customazing for your item types)
4. what method are you using for follow-up (I ussualy use COPY_DOCUMENT method)
Regards.

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