ITunes has stopped working after fresh install

Hey there,
Hoping someone can help me out. I've had iTunes for a while but just had to get my computer repaired and after a fresh windows install I am not able to get iTunes to work. I've searched the help forums and tried many things already but had no success.
Some computer info:
Windows 7
Processor: AMD A10-7700K Radeon R7, 10 Compute Cores 4C+6G 3.40 GHz
Installed memory: 4.00 GB
System Type: 64-bit Operating System
The error report I get:
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: iTunes.exe
  Application Version: 12.1.1.4
  Application Timestamp: 54de1991
  Fault Module Name: CoreAudioToolbox.dll
  Fault Module Version: 7.9.9.6
  Fault Module Timestamp: 54ddd41b
  Exception Code: c000001d
  Exception Offset: 00000000001fa332
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 4f7c
  Additional Information 2: 4f7c296d7de48197416f5a96255d8b8d
  Additional Information 3: 9f55
  Additional Information 4: 9f55f98d4376c33fdaaf6d0e91a7f07b
Please help me figure this out.
I have already tried the following:
- Uninstalling iTunes and all the components and reinstalling iTunes
- Uninstalling iTunes and reinstalling in Safe Mode (wouldn't work)
- Downloading iTunes for slower video cards and installing that (didn't work)
- Downloading an older version of iTunes (would just rollback during install and not let it complete)
- Tried a different user on my system and also didn't work
Any help is appreciated. I love using this product and would like to continue using it.

also when I open itunes in safemode (using shift+ctrl), it works normally...

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