ITunes won't recognize iPod, iPod charges but won't play
When I connect my nano, it goes to the Do Not Disconnect screen, but my iTunes does not recognize the nano, so I can't update songs/playlists. It charges, but when I try to play - after I select a song - it goes to that song, but doesn't play and then skips to the next song and the next and the next and nothing plays. I reset the nano and reinstalled iTunes but problem still exists. Any thoughts? Thanks!
When I connect my nano, it goes to the Do Not
Disconnect screen, but my iTunes does not recognize
the nano, so I can't update songs/playlists. It
charges, but when I try to play - after I select a
song - it goes to that song, but doesn't play and
then skips to the next song and the next and the next
and nothing plays. I reset the nano and reinstalled
iTunes but problem still exists. Any thoughts? Thanks!
iPod will charge and play, but is not recognized by iTunes.
It seems as it is on the hard drive only.
Similar Messages
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My iPod touch charges but no longer plays thru my Onkyo or Phillips home theater systems. Works fine with friends iPhone and both systems worked fully with this iPod in the past.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPod cord charges, but won't show in iTunes.
I'm having a really weird problem with my iPod. I'm not sure if the cord is broken or the data terminal on the iPod is. When I plug my iPod into my computer it doesn't charge or show up in iTunes, but if I push at the cord upwards it'll charge, but never show in iTunes. If I push at it and hold it up it'll show in iTunes and charge as well. This happened suddenly. I never dropped the iPod nor had the cord bent at a strange angle before this. Tell me what I should do?
e-mail me help: [email protected]
Thanks!Here is the help article that actually worked:
http://support.apple.com/kb/TS3540
a lot of work, but it finally is syncing. -
IPod battery charged but won't play
Has anyone experienced this problem? My iPod shows as charged but as soon as it is placed in use, the battery seems to lose its charge immediately. If I place it on the charger, within seconds it shows the battery as charged again. Would this just be a bad battery or something else? Thanks.
At first glance, that appears to be a symptom of a bad battery.
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My new iPad is synced with iTunes but now it won't recognize my iPod nano. How do I get it to recognize both? iTunes synced with my Nano just fine until I added the iPad.
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
My car stereo, an Alpine CDE-121, won't recognize my iPod mini. I get an Error 02 message indicating that I need to update the iPod's software, but iTunes tells me that the software is updated.
Is this particular car stereo stated as being compatible with your iPod Mini? If you aren't sure, check the manufacturer's support site or give the car stereo manufacturer a call.
B-rock -
Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.
Have you restarted your computer? iTunes updated?
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Please Help - My iTunes library won't recognize my iPod classic
My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.
Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe -
Computer AND iTunes don't recognize my iPod touch. Comp thinks it is a camera or something. iTunes won't bring up devices at all. I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all. I had to uninstall iTunes, QT, AND my sound card and reinstall them all. Sound worked fine, but now I can't sync my iPod. Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window. In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera. In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed. There is nothing wrong with my USB ports or cable. And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!! You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
Thank you.
EvieAfter three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
(here's a novel idea - fix the glitches Apple. Or - don't send out updates filled with bugs in the first place)
Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet. -
Itunes won't recognize my ipod nano 2nd gen anymore?
itunes won't recognize my ipod nano 2nd gen anymore. it just charges it???
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
ITunes won't recognize my iPod
I was synching my ipod the other night and iTunes crashed. After being connected for an hour it would not do anything. I went to task manager and it said iTunes was not responding. So I shut iTunes down from task manager. Now when I attach my iPod to my computer it is recognized in windows but iTunes does not recognize it and it won't synch. I have followed the first two steps in this link http://support.apple.com/kb/TS1363?viewlocale=en_US and iTunes still does not recognize it. I was about to try the 3rd step which is this.
On the Start menu, click My Computer (or double-click My Computer on the Desktop).
In My Computer, open Local Disk C:.
Open Documents and Settings.
Double-click the folder that bears your username.
If you see a Local Settings folder, skip to step 9. If you don't see a Local Settings folder, proceed to the next step.
On the Tools menu, click Folder Options.
Select the "Show hidden files and folders" button.
Click OK.
Double-click Local Settings.
Right-click on the Temp folder and on the shortcut menu, click Delete.
In the confirmation dialog that appears, click Yes.
If you are unable to delete the Temp folder, close all programs, especially those in the Notification area (system tray) of the Windows Task bar shown below and repeat step 10.
Restart your computer.
Install the latest version of iTunes from http://www.apple.com/itunes/download and connect your iPod.
However, I can't find ANY of the folders they are talking about. I have windows vista on my laptop. I can't find a document and settings folder, a local settings folder, nor a Temp folder. I have selected to show hidden folders in the folder options menu. Can someone tell me how to follow this step (emptying the temp directory and restarting) on Windows Vista. OR, does anyone have any idea of what I can do to get iTunes to once again recognize my iPod.
Message was edited by: tiffakiaHere is the latest update in my saga. I decided to hook my iPod classic to my desktop computer to see if the iTunes on there recognized it. I barely use this computer so it did not have an updated version of iTunes on it. After the drivers were updated I got a message in iTunes saying that Tiffany's iPod could not be used with this version of iTunes because it required version 7.6 or higher (or something like that). I took that as a good sign since iTunes obviously recognized the iPod long enough to correctly tell me the name of my iPod. However, after updating iTunes the desktop's iTunes did not recognize my iPod classic either. I have been trying to figure out what is wrong with this thing since Wednesday of last week. I am just really frustrated now. I was hesitant to reformat the iPod because I read in some other posts that people reformated the iPod and iTunes still didn't recognize it. At least now I do have some music on the iPod...but I guess at this point I have no other choices. Any other ideas out there I may be missing? And if I do have to reformat the iPod do I do that by going to my computer and reformating it there since iTunes doesn't recognize it which means I can't restore it using iTunes.
-
Itunes won't recognize my ipod old or new one
Itunes won't recognize my Ipod classic. It woudn't recognize the old one, Apple store said it was the Ipod so I bought a new one but it won't recognizethat one either
Hello crickettspeed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario -
Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)
Finally got it working.. Ok so First read this
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
http://support.apple.com/kb/TS1567
After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
But after all that download and reinstall itunes.
After doing all that i was able to get mine to show up in itunes
Hope it helps -
I deleted some Apple software, now iTunes won't recognize my iPod
So earlier today I removed Bonjour, and the Apple Mobile Device from my computer. Now all of a sudden iTunes won't recognize my iPod, but windows does. Could this issue be related to removing the software from my computer?
Take a look at this web page and see if it helps:
iPod missing in "My Computer" or in iTunes on Windows
Good luck. -
Hi all,
itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
Any info will be greatly appreciated, thanks.
FishHi all,
itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
Any info will be greatly appreciated, thanks.
Fish -
i have a white screen and i tried rebooting the ipod touch by holding the home and sleep button simoltaneously but it still jus tappears white. i also attempted to connect my ipod to itunes but my itunes wont even recognize my ipod touch 4g. What should I do now?
Just let the battery drain until the screen shuts off. When you charge it back up it should boot up normally.
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