Javascript Issue causing e-commerce tracking errors

Question

Hi all,
I've been getting an error when proceeding through the shopping cart process which is causing the Google Analytics javascript for e-commerce tracking to not fire.
https://domain01.worldsecuresystems.com/scripts/jquery.main.js Line: 18 Error: Timestamp: 27/02/2013 3:48:07 PM
Error: TypeError: $(...).slideshow is not a function
Source File: https://domain01.worldsecuresystems.com/scripts/jquery.main.js Line: 18
has anyone else had this type of error occur to them?
If so, how did you fix it?
If not, who would be the best contact to fix this?
As the javascript file is on the world secure systems domain, i would reasonably think it has to be a fix on the BC end?
Any help would be great - thanks

Answer 1

Hi Liam,
We've repeated all the steps and I think we're a bit closer to fixing the problem.
What i've got now is a duplicate of the GA code but I'm unsure of where to find the duplicate. See below for the code that appears on the "thank you, payment success" page.
The text that is struck out shouldn't be there, however I can't find where it exists. It's also not in the "order_receipt-AU.html" page where we put the other segment of code.
Do you know of a way we can find out where the struck out code could be?
<script type="text/javascript">
  var _gaq = _gaq || [];
  _gaq.push(['_setAccount', 'UA-25030172-1']);
  _gaq.push(['_setDomainName', 'manchesterwarehouse.com.au']);
  _gaq.push(['_setAllowLinker', true]);
  _gaq.push(['_trackPageview']);
  (function() {
    var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
    ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
</script>
<script type="text/javascript">
  var _gaq = _gaq || [];
  _gaq.push(['_setAccount', 'UA-25030172-1']);
  _gaq.push(['_setDomainName', 'manchesterwarehouse.com.au']);
  _gaq.push(['_setAllowLinker', true]);
  _gaq.push(['_trackPageview']);
_gaq.push(['_addTrans', "2157207", // Order ID
                   "", // Affiliation
                   "15.26", // Total
                   "", // Tax
                   "", // Shipping
                   "", // City
                   "", // State
                   "" // Country
        _gaq.push(['_trackTrans']);
  (function() {
            var ga = document.createElement('script');
            ga.type = 'text/javascript';
            ga.async = true;
            ga.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'stats.g.doubleclick.net/dc.js';
            var s = document.getElementsByTagName('script')[0];
            s.parentNode.insertBefore(ga, s);
</script>