Just bought and update for an app and the purchase went through but it never downloaded
I recently bought an update for the Golf GPS app for 7.99 though the phone and the phone comfirmed the purchase went through but never started to download the update. How can I get i to download.
Contact the application's creator or the iTunes Store staff.
(122603)
Similar Messages
-
It the site crashing? It says try again or ask customer support.
If it matters I bought it last year and then uninstalled every program (Windows 8) and I am re-installing it, with the student discount I now have.start here, https://creative.adobe.com/
if, after signing in with the adobe id used to subscribe to cc, you are unable to connection: Sign in, activation, or connection errors | CS5.5 and later
or download directly,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!
Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling -
I downloaded ios 6 for my iPad 2 and some of the upgrades went through but not all. It sounds like I need to reinstall ios 6. How do you do that? Everytime I try to upgrade it says I'm already updated
If you mean Siri then that is only on the iPad 3, it is not on the iPad 2 in iOS 6 (possibly because the iPad 2 doesn't have the Audience chip which the iPad 3 does). If there are other things that you think are missing (YouTube has been removed, and Passbooks is iPhone and iPod Touch only) ?
-
Have ordered Photoshop Elements 12 and Premiere Elements 12 (for MAC, EN version). Order went through but finally order was cancelled as Adobe Store was unable to approve. Subsequently order was cancelled. did anybody experience the same issue and how to proceed.
Hi there
Please check with your credit card issuer to see why payment is not being approved. When this is resolved you should be able to place a new order.
Thanks
Bev -
I put a $15 iTunes card and the money went in but every time I try to buy a game it tells me to answer some security questions and I for got the answers. What do I do?
Hi Dylain,
You can manage your Apple ID account here: https://appleid.apple.com/
Here's an article on how to reset those questions: http://support.apple.com/kb/HT5312
If you have problems, you can contact Apple Support here: http://www.apple.com/support/itunes/contact/
Hope this helps!
~Joe -
I bought the pdf to word doc converter subscription and the transaction went through and worked the day i got it. Now it tells me i need to subscribe and wont convert. what to do?
Contact Adobe Customer Care - click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
-
Please help! I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Dear apple
i created an apple id (free app) there is a mail i received for verification i tap the link,its verified but i cant download any free app why???Did you create a brand new account or change an existing Apple ID?
-
TS1292 i have tried to redeem my itunes card i just bought and the code says invalid
i need help redeeming a itunes card that i just bought, itunes says the code is invalid
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. The support article from which you came:
http://support.apple.com/kb/TS1292
has additional suggestions. If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
is it software problem or Hardware [problem i dont know.
I was not asking about an English professor. I was referring to my phone and I do not have the good fortune to live close to an apple store and Att will do nothing for me as they have no clue what to do. I was hoping someone here in what I was told was a nice community and could help with some issues would be able to help. I think that your not very kind person and way to critical of people and must be really unhappy to respond to someone who is just looking for help. Thank you for your concern about my future and life skills however, it is not important to me if you care of not about my future! I just needed help from a person who has had this issue and was able to fix it.
BTW If you must know while your so concerned, I was in an accident and suffered TBI and am lucky to be alive and that all things are coming back much slower then others. You sir were just mean and I am sad that you would take the time out of your day to be so hateful and rude! -
Updates for my apps from the Android Market get stuck on the download often.
Its as if they are perpetually downloading or installing. It happens at least a couple of times a week.
I think it's a problem with the market app that is installed. they need to update their market version.
Using a different rom, and market works fine. I'll leave it at that.
- Signature Starts Now -
I don't work for Toshiba, so please consider my advice Free; like Open Source.
*OH HAIZ! I rooted teh Thrives*
- End Signature - -
I couldn't download the new software onto my iPad or iphone because I didn't have enough storage. I paid the $20 for additional storage. Both devices are showing 15 GB of storage but both are still saying that I don't have enough storage available for the new download (3.3 GB req'd) What else can I do?
Delete some apps or stuff off your devices. The 'not enough storage' doesn't refer to iCloud space but space on your device.
If you have a bunch of downloaded music from iTunes, delete it to make room, you can always redownload it after the update. If you have movies, I'd go for them first since video takes up tons more room than audio (delete less movies is the same space as lots of music)
If you have apps you don't use, you can delete those, as long as you don't mind losing any data associated with them. -
IPhone 4 froze and the screen went black but it's still on
I was just on my phone and it froze and then the screen locked and now it won't do anything but it's still on and I can't restore it cuz my sleep/awake button is messed up.
And it has not been jailbreak
Maybe you are looking for
-
The language in the app store on my iPod touch is no longer English. How do I get English back?
-
Hello All , I have created one smart form and provided option to download the same in PDF. My Problem is that is downloaded in PDF but at the same time my end user want to see the print preview and take the print from there itself als
-
Hi All, There is an Inbound Idoc that generates SO. The line items of SO has standard values like 10,20, 30 etc. The inbound Idoc has values like POSEX, MENGE. The client-requirement is to display the value of POSEX in the line items. Pls suggest h
-
I'm just looking for someone with a bit of experience here. I've looked around, but i'm not so clear on some things. First off, what i'm looking for is a 17 - 24' LCD that'll function as both a television (able to hook up to basic cable and my consol
-
No Acc. Doc generated after Post Good Issue - please help!
Hi All, I have problem when I try to post good issue, the accounting doc doesn't generated. I have created SO, (Order type - OR, item category - TAB, Schedule Line cat - CB), created PO after the purchase requisition was generated in the SO. processe