Just subscribed for the student premium thing, and my bank account got charged but no premium?

Hello, I recently upgraded to the student premium offer ($4.99), and it shows that it was taken out of my account - yet it still says i'm only a free user. I've tried loggin in/out and uninstalling/reinstalling too. Anyone have any help to offer? It also never emailed me, and I'd like my money back.

Hey there , welcome to the community!
Sounds like it's just a hold that's getting placed on your payment method. Contact the payments team through the online contact form and they can sort this out for you. If you receive an automated reply directing you back to the community, just reply to it and you should receive a reply from a representative within 24-48 hours.

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HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

I just subscribed to the PDF export service and i don't understand how it works.

OK, having received no replies, I was successful in getting the PDF to convert from Adobe Reader by rebooting my computer then signing out and signing back in. Now it responded to the convert function in the tools sidebar. The resulting Word file from this particular PDF contained many character recognitions errors, but at least it worked.
I have subscribed to the Export PDF service. I have uploaded a PDF file to the Export PDF panel. I have clicked "view all files" and checked to box next to my file (the only one). Nothing happens. What do i do next? There seems to be nothing intuitive to click or check.
Further, I have attempted to "convert" my PDF file within Adobe Reader. There is a "tools" sidebar which lists my curent file and an opportunity to conver to Word or EXCEL, but it tells me to "subscribe" which I already have. ????
Message was edited by: droberts34

Maybe helpful to look thru Getting started doc
http://forums.adobe.com/docs/DOC-2412
Also it maybe useful to check “Learn more” links on https://www.acrobat.com/exportpdf/en/home.html?trackingid=KFWEH
Try to sign in with your ExportPDF account in Browser and use the Web ExportPDF service in Browser.
Then you could start using Adobe Reader X or Reader XI. Open in Reader a PDF file you want to convert. Open Tools panel on the right-hand-side, and click Sign In link at the top - it open Sign In dialog. You need to sign in with your Adobe ID and password and then you could use Export PDF service in Reader.
Hope it helps:-)

HT204053 Can two different icloud accounts used for the same mac computer and same Itunes account still transfer photos and downloaded apps to all devices associated with that mac?

I purchased my wife an Iphone and we currently use the same icloud account, but we just ran out of storage. I'm not sure if we need so much more space that I'm ready to upgrade to 15 total GB of storage. If my wife sets up her own icloud account for her iphone will she and I still be able to share our photos, downloaded apps and music with different icloud accounts?

Apps and music aren't anything to do with your iCloud account, indeed you can use different ID's for each.
If you create and use another ID for iCloud, you will not be able to share both photostreams to the same user account on the computer.
This could be worked around with a second user account on the computer for the second user to do all their computing in. However you may find that photostreams shared albums will work around the problem for you. For example if you create a shared album and share it with your partner, any photos you add to that album will be available in your partners photostream on the computer.

What do I do if i'm not able to update my apps? Everytime I try a message shows up saying this account is only for the U.S. store and to switch it to Canada, but I live in Canada! Not sure for how it got changed :s

I need help!

From the massage it appears that your Apple ID/iTunes account is associated with the USA. It is associated by the address and the payment method. For a credit card the billing address is what is used. Also, yo can only use a Gift Card in the country's store in which the card was purchased.. For example. A card purchased in the USA can't be used in the Canadian store.

I have just subscribed for a monthly billing for my acorbat pro XI, the problem is i have clicked on the link on the email that have sent me to activate it but its still not allowing me to acess this and see my PDF's

i have just subscribed for a monthly billing for my acrobat pro XI, the problem is i have clicked on the link on the email that have sent me to activate it but its still not allowing me to acess this and see my PDF's, how to i activate my new license?

Can you explain the problem in more detail - "not allowing me to access" isn't clear to me. If you get any errors, please give the full wording. If you just don't seem to have any useful functions under TOOLS, make sure you are NOT still running Adobe Reader.

I've been using samsung for a long time and I just changed into an iPhone 5s and the most important thing I need is my calendar appointments , but in the notification center it doesn't show my events for tomorrow , will there be an updated or this soon?

I've been using samsung for a long time and I just changed into an iPhone 5s and the most important thing I need is my calendar appointments , but in the notification center it doesn't show my events for tomorrow and it doesn't even show more than 1 event , will there be an updated or this soon? Or should I just shift back to samsung?????

Go to settings/notification centre and make sure today vie and calendar day view are both on

Where's The CS6 Complimentary Upgrade for The Student and Teacher Editions?

I bought the student and teacher edition of CS5.5 Design Premium a couple of weeks ago and got the email telling me how to get my complimentary upgrade to cs6 a few days ago. When I went on to adobe.com to look up the pricing for the student and teacher editions of the cs6 programs, there is no upgrade option (the only price shown says "Full from 449.00"). When I looked up pricing for the non-student and teacher editions, the upgrade option is there.
Are the upgrades for Student and Teacher Editions not available yet? Is there anybody else who bought the Student and Teacher Editions having this issue, or is it just me?

I talked with someone from Adobe earlier and they told me that I cant upgrade to another student and teacher edition but I can upgrade to a retail version still at no cost. They also sent me a link to a page telling me more about how to claim the upgrade, and the page mentions a "coupon code" that I have to enter during checkout.
This was the email I got:
Free upgrade to Creative Suite 6
Thank you for your recent purchase of Adobe® Creative Suite® software. We're pleased to inform you that your purchase entitles you to a complimentary upgrade to the equivalent CS6 product (download version only).
To redeem your complimentary upgrade, follow these steps:
1.
Find your equivalent CS6 product here.*
2.
Once you locate your equivalent CS6 product, select the “Upgrade from” option and complete all the required information.
3.
When your information is complete, select the “Add to Cart” button (the promotion price of US$0.00 will be displayed).
4.
Finally, select “Checkout” to complete the process.
You have until August 5, 2012 to redeem the offer. Thank you for being our customer. We value your continued loyalty.
Adobe Systems Incorporated
Learn more about what's new in Creative Suite 6.
* If your CS6 product equivalent is not displayed, you will have to select “Products” from the top menu and find your product equivalent through adobe.com.
The email didnt include a coupon code, and I followed the steps but the price remains at the regular upgrade price. I read on the "how to claim" page the associate showed me that I would be getting a code no later than May 31st. Do you think this email was maybe informing me that I am eligible for an upgrade and that they would send me a coupon code at a later date?
Mattgp

Itunes wont download because I dont have 10.6.8 or greater. But I just installed the snowlion disk thing and my macbook is a 10.6.8 version so how do I get itunes to download?

Itunes wont download because I dont have 10.6.8 or greater. But I just installed the snowlion disk thing and my macbook is a 10.6.8 version so how do I get itunes to download?

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

My business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried

my business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried to download again, and still same thing. I am on a mac with latest OS. Does anyone know what I am doing wrong?

he is on a pc, we bought a subscription to the license and was told it's 180 a year or 14.99 monthly per user, on the business plan. So the sales rep on the phone walked us through adding the people who will be added to account who will need a license to use. the sales rep said that we just need to go to that section and add users and it will email the user a link to download the file and install

Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.

Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.
The above is what the bar says. It's been a while and wondered, maybe Apple changed the format for forums. Then got this nice big blank canvas to air my concerns. Went to school for Computer Science, BSEE, even worked at Analog Devices in Newton Massachusetts, where they make something for apple.
The bottom line is fast CPU = more FPU = more headroom and still can't figure out why the more cores= the slower it gets unless it's to get us in to a 6 core then come out with faster cores down the road or a newer Mac that uses the GPU. Also. Few. I'm the guy who said a few years ago Mac has an FCP that looks like iMovie on Steroids. Having said that I called the campus one day to ask them something and while I used to work for Apple, I think she thought I still did as she asked me, "HOW ARE THE 32 CORES/1DYE COMING ALONG? Not wanting to embarrass her I said fine, fine and then hung up. Makes the most sense as I never quite got the 2,6,12 cores when for years everything from memory to CPU's have been, in sets of 2 to the 2nd power. 2,4,8,16,32,64,120,256,512, 1024, 2048,4196,8192, 72,768. Wow. W-O-W and will be using whatever I get with Apollo Quad.
Peace to all and hope someone can point us in THE RIGHT DIRECTION. THANK YOU

Thanks for your reply via email/msg. He wrote:
If you are interested in the actual design data for the Xeon processor, go to the Intel site and the actual CPU part numbers are:
Xeon 4 core - E5.1620v2
Xeon 6 core - E5.1650v2
Xeon 8 core - E5.1680v2
Xeon 12 core - E5.2697v2
I read that the CPU is easy to swap out but am sure something goes wrong at a certain point - even if solderedon they make material to absorb the solder, making your work area VERY clean.
My Question now is this, get an 8 core, then replace with 2 3.7 QUAD CHIPS, what would happen?
I also noticed that the 8 core Mac Pro is 3.0 when in fact they do have a 3.4 8 core chip, so 2 =16? Or if correct, wouldn't you be able to replace a QUAD CHIP WITH THAT? I;M SURE THEY ARE UO TO SOMETHING AS 1) WE HAVE SEEN NO AUDIO FPU OR PERHAPS I SHOULD CHECK OUT PC MAKERS WINDOWS machines for Sisoft Sandra "B-E-N-C-H-M-A-R-K-S" -
SOMETHINGS UP AND AM SURE WE'LL ALL BE PLEASED, AS the mac pro was announced Last year, barely made the December mark, then pushed to January, then February and now April.
Would rather wait and have it done correct than released to early only to have it benchmarked in audio and found to be slower in a few areas- - - the logical part of my brain is wondering what else I would have to swap out as I am sure it would run, and fine for a while, then, poof....
PEACE===AM SURE APPLE WILL BLOW US AWAY - they have to figure out how to increase the power for 150 watts or make the GPU work which in regard to FPU, I thought was NVIDIA?

HT5622 I'm a student exchange from france in USA, I have an apple ID from france and a bank count in france but i want access to the apple store US because I'm here for the year and some app can be interesting for me (like my gym club app) how can i do ?

I'm a student exchange from france in USA, I have an apple ID from france and a bank count in france but i want access to the apple store US because I'm here for the year and some app can be interesting for me (like my gym club app) how can i do ?

you cant. you need a US bank account.

HT2905 i have just followed all the insrtuctions in support to remove duplicates from my library but now most of my musicis gone except for my recent purchases. How come and how do i fix it?

i have just followed all the instructions in support to remove duplicates from my library but now most of my music is gone except for my recent purchases. How come and how do i fix it?

Final Cut is a separate, higher end video editor. The pro version of iMovie.
Give iPhoto a look at for creating the slideshow. It's easy to assemble the photos in an album in iPhoto, put them in the order you want and then make a slideshow of them. You can select from various themes and transitions between slides and add music from your iTunes library.
When you have the slidshow as you want use the Export button at the bottom of the iPhoto window and export with Size = Medium or Large.
Save the resulting Quicktime movie file in your Movies folder.
Next, open iDVD, choose your theme and drag the QT movie file into the menu window being careful to avoid any drop zones.
Then follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
The reason I suggest iPhoto is that I find it much easier to use than iMovie (except for the older iMovie 6 HD version). Personal preferences showing here.

Hello. It can be a iPhone4 accessories for the one with pictures and other things are transferred wirelessly to a TV? Thank you

Hello. It can be a iPhone4 accessories for the one with pictures and other things are transferred wirelessly to a TV? Thank you

You need an Apple TV to be able to wirelessly send pictures etc. from iPhone.
However you can buy an adapter if you want to connect to a TV
http://store.apple.com/us/product/MC953

I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.

I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Just subscribed for the student premium thing, and my bank account got charged but no premium?

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