Kerberised printing to AD print queues from OD Clients

Hello,
I am trying to print to AD print queues from OS X 10.5.4 and my users keep getting requests for authentication. I heard that the printing to AD print queues was now kerberised and working in OS X leopard. The users are from the AD and log in fine with managed preferences from the Open Directory.
What do i need to do to get this working properly?
It is the only thing that is stopping me integrating OS X into my Active Directory.

Thanks for letting me know.
I did find the mentioned link. I also found a link on the apple-scripts forum as well which utilizes the same implementation but in a package form for a more user-friendly deployment.
It can be found here if you are interested:
[http://www.apple-scripts.com/forum/viewtopic.php?f=2&t=125&p=470#p470]
Again this does not work in leopard.
To get around this in the end i decided to use Papercut NG as all i needed to do was manage the print queues via quotas. This does the job nicely as it is cross-platform and keeps the quota system in one place. Great as i can now print to the os x server print queue from os x and print to the AD queues from Windows all with their own authentication systems.
Message was edited by: Newbie-2-macs

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HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others

My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
Problem is this:
1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
Things we have tried:
1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
6) Enable/Disable other settings through the web and restart the printer. (No help.)
7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
None of the other devices suffer from dropped access to the WiFi and Internet.
Suggestions?
I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
Thanks!
P.S. Other things tried:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
1) When online, generating report, reports online
2) When offline, report reports that it is still associated with access point
3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
5) There is only one accesspoint with the name it associates with.
6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
7) No wireless extender is being used.
8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?

Hi @TheSynAck,
I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
HP Wireless Printers - Printing with HP Wireless Direct
I hope this gives you a better understanding of the intermittent connection issues.
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Officejet 8620, fail to print, windows 8.1 (upgraded from windows 8)

I have spent many hours trying to resolve an issue on a Dell Vostro laptop, that was upgraded from Windows 8 pro to Windows 8.1 pro and has the latest updates installed. When printing, the print is delivered to the print spooler, it is there momentarily, then disappears. Nothing is delivered to the printer, and no activity is observed at all on the printer. This is on 2 different 8620 printers. I am able to install and print to a laserjet M1217mfp from the laptop with no problems. A different machine that was loaded directly with windows 8.1 prints perfectly to the 8620 printers.
I have tried the following with no success:
1) Install from original HP 8620 installation CD
2) HP Print and scan doctor - remove the print driver and download latest software . ( 3 times)
3) Manually deleting all printers, Stop spooler service, delete print driver from Print Server Properties, uninstall all HP software, reboot and install from latest print driver OJ8620-198 downloaded from this link: http://ftp.hp.com/pub/softlib/software12/COL51217/bi-124140-4/OJ8620_198.exe
4) Same procedure as step 3, including stop spooler, rename C:\Windows\System32\spool\drivers\x64\3 to C:\Windows\System32\spool\drivers\x64\3.old. Reboot and install from latest driver as above.
5) Run level 4 on HP Officejet Software and Driver Removal Utility from the link below and reinstall : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=za&lc=en&softwareitem=mp-110134-1
6) Same procedure as step 4, as well as removing printer registry keys in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors except "winprint" key. Delete all HP folders in C:\Program Files\HP. Reboot and reinstall latest driver.
7) Follow the manual procedure described in Microsoft KB2987964 "Cannot print by using a Hewlett Packard XPS-based print driver after you install KB2769165" http://support.microsoft.com/kb/2987964 Version of hpbxpsrender.dll is 0.3.7600.16385 consistently through all of the steps listed.
9) Create a new local administrator account on the laptop. Follow the procedure in Step 6.
The issue seems to be that the spooler discards the print immediately and it also seems to be related to the upgrade from windows 8 to Windows 8.1 but only for Officejet Printers. The only option I have not tried yet is to format and reload the machine with Windows 8.1 Pro, but this is a drastic step to resolve a problem that should be resolved by HP based on the many reports posted on the Internet by users experiencing this issue on OfficeJet printers.
What can be done to resolve this?

Hi @Electronza ,
Thank you for providing all the detailed steps you have already tried to resolve this issue. I would like to help you out today.
I have provided a document with some steps for the Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8). Go to Step 4: Rename the HPBXPSRENDER.DLL file, since you have already tried the other steps.
Please take a look at this document from my co-worker, if the issue persists. The driver installed might be the Class Driver and not the HP Full Feature drivers. Missing or partial print issues on Windows 8 / 8.1.
Please provide in detail the results if you are still having issues.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Network Print Jobs Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

Print jobs stuck in queue using P4015n LaserJet

I setup a P4015n LaserJet printer for one of my clients using the RJ45 connection from the printer. My client has 4 computers 2 Windows 7 64 bit systems, 1 Windows 7 32 bit system and 1 Windows XP 32 bit system. I set the network ip address, subnet mask and default gateway manually on the printer. Sometimes printing from the Windows 7 64 bit systems the jobs get stuck in the queue and you have to delete them before you can print again. The other 2 computers do not have any issues printing and they where setup using the drivers from the CD. I downloaded the latest PCL 6 drivers for the Windows 7 64 bit systems. Looking for some suggestions.
Thanks

Ok the problem happened on one of the 32 bit computers so it is not a 64 bit issue. Still looking for some suggestions.
Thanks

Wireless HP D110 printer will not print emails or documents from my desktop computer

I just hooked up a wireless Linsky's E1200 router to my computer through theEmbarq 660 Modem. When I try to print an email or a document from my files on my HP Pavillion desktop with Windows 7, nothing happens, but when I print from my Apple 3G I Phone orApple I Pad 3, it works! My printer screen shows the document(s) in the queue, but it does not print out . No error message occurs either. Why and how do I fix it?

It really sounds like something is blocking the communication to the printer.
Try using the Print and Scan doctor. It will attempt to identify any errors it finds or provide more information about the problem if it cannot correct it. Did it return any errors or problems that it identified?
Go to Devices and Printers in the start menu. Is the printer listed as greyed out or solid color with a check mark on it?
Go to Devices and Printers and right click the printer. Select printer properties (should be close to the middle of the menu) and go to Ports (at the top of the new window). What port is checked? What is the description of this port?
Is there any third party firewalls installed (e.g. BitDefender, Kaspersky, Norton, etc.)?
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Printer won't print from laptop

Here goes! I hope this is enough info.
I have an old (but faithful) HP v40 All-In-One color printer that worked beautifully until August, 2014. I got malware on my laptop and when I got software to work on removing the malware, my printer would no longer work with my laptop. When I replace the ink cartridges, the printer prints the alignment page with no problem. It just won't print any documents from my laptop any more. Somehow I have v40, v40 (1) and v40 (2) printers listed under the printer/devices & cannot erase them. Anyway, I have created a default on all three and it still doesn't print.
When MS updated files to my computer, could the original printer driver be too old to work with the updated files? OR
your suggestion please!!
Unfortunately I don't have the Internet anymore so it may take a day or two to get back to whomever answers this post. Thanks in advance.

Hi @KJazz
I understand you are having some troubles with ol' faithful, aka your v40 printer!
Running the Print and Scan Doctor might help, but you would need internet to download it. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
*** You could go somewhere where you would have internet access, and download the Print and Scan Doctor to thumb drive. Then use the Thumb drive to install it and us it on the computer.
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Printing to network printer from OS 9.2 to OS 10.4

I have an HP Deskjet 810c connected to my Mac running OS 10.4 and want to print from my other Mac running OS 9.2. Both Macs have drivers installed.
The computers are networked via a Linksys cabled router.
I tried doing what Apples suggests in their 10.4 help area (http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh660.html) but it still doesn't work.
Thanks in advance for any suggestions.
Ted

The link you gave is for printing from Classic programs on the same Mac. To print from another Mac running OS 9.2:
1) On the server (with printer attached) enable print sharing both in Sharing prefs and in Print & Fax prefs.
2) again on OS X (server), in Printer Setup highlight the Deskjet and click Show Info and find and write down the queue name. Also find the server IP address in Network Prefs and write it down.
3) On the OS 9 computer, find Apple Printer Utility (usually in Apple Extras) and start it. Create an LPR/LPD printer and enter the IP address and queue name where asked for.
4) Important - For printer model, choose an Apple Color LaserWriter xx as the PPD/model. This entire setup assumes a postscript printer. The good news is that OS X expects to receive postscript input and it translates that for the Deskjet.
PS, it is possible that the HP driver you installed on OS9 could work, in which case you don't need to follow the above postscript procedure. Instead, in Chooser on OS 9, select the appletalk driver for your deskjet and if the printer attached to the server shows up, select it (right side of Chooser) and it may then work. I haven't got an older deskjet to try, so I don't know if it'll work.

Printing to a printer connected to an iMac via network from Vista PC

I have a Canon PIXMA MP610 connected to a new iMac (Leopard) via USB it works fine on the iMac. I shared the device on the iMac as instructed in the Apple help section. On my network, I have 2 Dell laptops running Vista Ultimate. I installed the lasted drivers on the Dells and was able to find the shared printer on the network and successfully add it to both Dell PCs. The pc's can see status (i.e. ready, idle, etc..) and even ink and paper status. When I try to print to the printer, the document spools in the queue, but then just disappears and nothing comes out of the printer.
Please help!

I just learned that Mac's printer is shown to network as a *PostScript printer* regardless of its type. The guide http://www.ifelix.co.uk/tech/3012.html (for Windows XP) tells how you have to define your printer's name. But you must select a driver for a Apple printer (b/w of color matching yours), don't use the printer's native driver (unless it is a PS printer).
There is no Apple drivers available in my Vista Premium. But fortunately PostScript is well standardized and you can select from any of PS-drivers. i took +HP Color LaserJet 4700 PS+ and now my +Epson Stylus Photo 870+ works fine!

Print Job remains in queue even though it prints OK?

Hello All,
I am trying to help a friend of mine setup wireless printing from her Macbook. Unfortunately I don’t know very much about Macs and OSX but I am a quick learner
The setup:
Virgin Media Cable Modem -> connected (RJ45) to a Wireless Linksys Cable Modem -> connected (RJ45) to a Belkin USB Hub.
From the USB hub I have two printers connected:
1 x HP Deskjet
1 x Samsung ML-2240 Laserjet
Both these printers install to the Macbook perfectly as default USB devices (wirelessly) via the USB Hub. They also appear correctly in the Belkin USB Hub software console.
The HP printer works perfectly every time it is used, no issues whatsoever. The Samsung printer prints ok the first time but the print jobs do not disappear from the print queue on the Macbook, the print job doesn’t appear to complete even though it has actually printed without any issue.
The problem this causes is that after the first print job has been printed it is not possible to print again. Even if I delete the print job from the queue manually I cannot still not print a second time. The only way I can get the printer to print again is to unplug and then plug back in the USB cable that is connected to the USB Hub. When I unplug the cable the print job disappears from the queue on the Macbook. I can then reconnect the USB cable and connect to the printer and it will print again.
I have made sure that I have the latest firmware on the Macbook which is running 10.5.* OSX. I have also installed the latest Firmware and Drivers on the Samsung Printer and the USB Hub.
Is there a different way to setup the print queue that you think may help? Any ideas would be greatly appreciated. I spent 5 hours on this yesterday and it still isn’t working
Thanks
M

It should bring up the Common UNIX Printing System (CUPS) 1.3.11 manual if you're running 10.5.8 (hint; 10.5 is meaningless). Since it doesn't, I suggest doing an Archive & Install installation, followed by running Software Update.
P.S. http://discussions.apple.com/message.jspa?messageID=12477185 might give you some clues.

Macbook Pro Retina OSX v. 10.8.3 -Canon Printer MP560. Printer no longer responds to print commands from the computer, printer and network work but cannot get docs from my macbook to print anymore.

Until last week, my printer and Macbook worked fine together - could print any doc or pdf, web page from my computer. Then it stopped - my printer will still make copies but will not print anything I send from my Mac. I have checked network connections, the printer WiFi connection works. I have not changed or added any thing different to my settings. I am out of ideas. thanks, Pattee

Hello Pattee,
The following article has a number of troubleshooting steps that may help get your Printer working again.
OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11070
Make sure you’re on the same network
Your computer might not be able to find a printer that’s on another local network.
To see if the printer you want to use is on the same network as your computer, try adding it again. If the printer doesn’t appear in the list of available printers, your computer might be on a different network now.
If you know the printer’s IP address (for example, 192.168.1.100), you can try adding it as an IP printer. For instructions, see this help topic:Set up an IP printer
Add your printer again
Try to add your printer again in Print & Scan preferences. If you can print to the newly added printer queue, delete the old printer queue.
If you can’t add the printer because it doesn’t appear in the list of available printers, it may be turned off, or your computer may be on another network now. if the printer was shared by another user, the user may have stopped sharing it, or the user’s computer may be offline. If you don’t manage the printer, ask the person who does for help.
Edit your list of printers
Set up a printer
Reset the printing system
If none of the previous solutions work, the printing system may be corrupted and need to be reset. This removes all printers from your list of printers, deletes information about completed print jobs, and deletes any printer presets.
Reset the printing system
Cheers,
Allen

PLEASE HELP:printing to network printer from MacBook to PC

Greetings,
I have a desktop running XP with a HP PSC 1210 attached by USB. Last week I upgraded from an old Windows laptop to a shiny new MacBook. Love it but can't print through the wireless network.
I have:
Followed the ifelix guide and was able to see the printer though the network and add it.
Followed the ifelic guide for troubleshooting and installed the unix tcp/ip printing component of windows. Still no printing.
Installed both the hpisj and esp drivers and added printers on the MacBook selecting each of one of these driver. No printing.
What happens:
The print job becomes active then finishes on the MacBook. It is then sent through the network where it appears as a print job in the queue with the status as 'printing' and then it just sits there and does nothing never going away and doesn't allow other jobs to print after it.
I also tried travelling over 100 kilometers this weekend to the Apple store in Toronto and spoke with a Genius at the Genius bar who, without even trying said that some printers just won't work. When I asked him which printers definitely would work, he had no idea. His only suggestions was to turn print sharing off on the Mac side. Not exactly worth the 3 hours of driving.
So, while I love my MacBook, I have actually lost a much used function that I had on my old crummy laptop; a function that will be dearly missed.
Please, if anyone has any suggestions, I would be greatly appreciative. If I need to provide any more details, let me know.
MacBook Mac OS X (10.4.7) iPOD Video 30Gb, Desktop PC

The link you gave is for printing from Classic programs on the same Mac. To print from another Mac running OS 9.2:
1) On the server (with printer attached) enable print sharing both in Sharing prefs and in Print & Fax prefs.
2) again on OS X (server), in Printer Setup highlight the Deskjet and click Show Info and find and write down the queue name. Also find the server IP address in Network Prefs and write it down.
3) On the OS 9 computer, find Apple Printer Utility (usually in Apple Extras) and start it. Create an LPR/LPD printer and enter the IP address and queue name where asked for.
4) Important - For printer model, choose an Apple Color LaserWriter xx as the PPD/model. This entire setup assumes a postscript printer. The good news is that OS X expects to receive postscript input and it translates that for the Deskjet.
PS, it is possible that the HP driver you installed on OS9 could work, in which case you don't need to follow the above postscript procedure. Instead, in Chooser on OS 9, select the appletalk driver for your deskjet and if the printer attached to the server shows up, select it (right side of Chooser) and it may then work. I haven't got an older deskjet to try, so I don't know if it'll work.

HT1338 I cannot print wirelessly from Macbook Pro: this is the error message I receive /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed. can anyone help. I have been able to print on this printer for

I cannot print wirelessly from Macbook Pro: this is the error message I receive /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed. Can anyone help. I have been able to print on this printer for months, then yesturday out of the blue I get this error.

"/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed"
I also saw this same error message above the Print Queue, ever since allowing the Epson Printer Software Update (August 2013) to install. After this update installed, I was able to print a basic Test Page from the Print Queue, but when printing from any application I only got "Looking for printer..." displayed above the Print Queue, which would stall and never print.
2008 MacBook, 10.7.5. It used to print to my Epson WorkForce 845 wirelessly without problems, before this software update was installed.
Changing the driver from "Epson WorkForce 845" to "Epson WorkForce 600 - Gutenprint v5.2.3" was a workaround that did allow me to print, but I wasn't satisfied with that.
Found this better solution in https://discussions.apple.com/thread/5233149?start=0&tstart=0
(with thanks to Yuengdog1983):
This issue may be a result of the Computer Name being left empty:
Open System Preferences and choose Sharing.
Enter a name for your computer.
Even without restarting the MacBook, I was able to now change back to using the Epson WorkForce 845 driver v9.0 successfully. I never would have guessed that a Computer Name is required in order to print!

Unable to view Print window when Print triggered from J6NY

Dear Experts
We have enabled Print option for printing the document from J6NY. It works ok when we try to print a document using a Test user in test system in our network on my system(The test user has all the required roles assigned for printing the document from J6NY).
When the Client tries to test it using same test user on his Laptop, he cannot see the print window. But he is able to print the document from the transaction other than J6NY.
We checked below but there is no issue with it.
1) The print queue for default printer on the Client's Laptop, there are no documents available in the queue.
2) The internet settings to see pop up blocker
Any idea what could be the issue and what checks needs to be done in order to resolve this?
Regards
Vaishali

Hi Alok,
This is a known issue : User is not able to view the contents (i.e. reports) of the folders while importing a documents from Deski 3-tier or from infoview however he can view the reports and folders from Deski 2-tier.
Solution:
Upgrade all client machine to the same level of patch as the server
BO always recommends maintaining the same patch level for the BO Server and the Clients
For Example:
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   - If Server/ Enterprise: Crystal Reports Server 2008 then Client should Crystal Reports 2008 or
   - Server/Enterprise: BusinessObjects XI R2 or BO XIR2 SP4 then Client [End-user] should also be on XIR2/ XIR2 SP4.
- Also BusinessObjects also recommends that while installation we should install Client product first and then Server product.
For Example:
If you want to deploy BO Enterprise and CR Designer on same machine then we should install Crystal Reports Designer first and then BusinessObjects Enterprise
There are some common files/dll in CR client and BO server and those dll/ files that common folder used by both i.e. why we always suggest user to install Crystal Reports Designer first and then Enterprise/Server. This is not applicable for Desktop Intelligence because it uses other files.
If we install Sever first and then client then those common file/dll wonu2019t install properly (also might be some Server files or dll gets overwritten by Clientu2019s file/dll) and due to this might Crystal Reports will not work properly i.e. some compatibility issue may come with DLLs.
Hope this information helps you.
Regards,
Deepti Bajpai

Printing to an WIN XP from imac?

Need help printing to HP5610 printer on PC w/XP. Print queue on PC shows document queued but it never prints. Have installed printer drectly on iMac and it works great and can install correct driver for HP5610. When printer is connected to PC it never prints and can not find correct print driver.

Printing to a printer on a XP PC from a Mac running 10.4.x
http://www.ifelix.co.uk/tech/3015.html
You may need to use a third-party driver such as the HPIJS drivers or the Gimp-Print drivers, but this is not the case with all printers.
iFelix

Kerberised printing to AD print queues from OD Clients

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