LabVIEW 7 Print Documentation Errors

I am trying to print some documentation from my application - all I am selecting the entire hierarcahy (65 VI's) and excluding vi.lib VI's. I am then selecting to print the VI Icon and Description->Descrption only to a plain text file. I have descriptions/header information within each VI but within the text output not all VIs have this information printed. The dropping off doesn't occur at the end by in the middle. I have tried several times and the output varies each time.
Has anyone else had this probelm?

Strongly Agree! Trying to print documentation and having the same issue. Random missing documentation when I generate it to a HTML file. Using 8.0.1
Hope it is fixed in 8.20 because this is driving me crazy ...... Keep hitting generate until it looks correct.
Matthew Fitzsimons
Certified LabVIEW Architect
LabVIEW 6.1 ... 2013, LVOOP, GOOP, TestStand, DAQ, and Vison

Similar Messages

Printed Documentation Error - Converting RH8 Proj to MS Word 2007

I get the following error message when I attempt to use the Single Source Layout > Printed Documentation option:
Microsoft® Word has not been started on this computer.
Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again.
I am trying to convert an RH8 Project to MS Word (.doc or .docx).
Any suggestion would be appreciated.

Assuming Word has been started before on that computer, see http://www.grainge.org/pages/authoring/printing/print_issues.htm and scroll down to Word Issues.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How do I reinstall "Printed Documentation"?

When I try to print documentation in RoboHelp HTML 6, I get
the message "The Word VBA macro version registered is incorrect.
Please reinstall Printed Documentation."
I've tried uninstalling and reinstalling RoboHelp, and that
doesn't fix the problem. Just a short while ago I uninstalled and
reinstalled Word 2000, then updated it because RoboHelp said that a
Word 2000 update was necessary to correct some problem.
So, how do I reinstall "Printed Documentation" so I can
generate printed documentation?

See Printed documentation error messages in the Print Issues
topic on my site. It may just be necessary to reduce your security
settings.
If you have installed Word AFTER RoboHelp, that may also
affect things. RoboHelp likes to be installed after Word.

Error when trying to create printed documentation in RH 7

Hello,
I've created a WebHelp project in RH 7 that I'm trying to
make a PDF for, as well. An error always appears when trying to
generate printed documentation, even if only the PDF option or the
Word option is selected. RH 7 processes and builds each of the
pages, index, images, etc. It gets to the very end on the status
bar and an error appears that it failed to generate the PDF.
In the output view, I see that it successfully processed
everything until the end when it says (the last four lines are the
error):
Updating Table of Contents...
Updating Index...
Saving 'GVE_Help_.doc'...
Generating 'GVE_Help_.pdf'...
Failed the generate PDF file '(The path is written here but
has been removed for this post)'...
Failed to save 'GVE_Help_.doc'...
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed
Documentation.
Is there any way to get the Printed Documentation to work
properly in RH 7? I receive the same error for any of the WebHelp
projects I've opened in RH 7. I'm using Windows XP and have Word
2003 on my PC if that helps. I believe, but not too sure, RoboPDF
is still on my PC. May this have something to do with it?
Thanks so much, in advance, for any feedback and help.

Try generating just to Word and then creating the PDF from
there. There is a known problem which affects some users but not
others. Cause not known.

Application Error while generating printed documentation

I have Rh 10 installed in my 64-bit machine with Windows 7 OS.
The problem is when I click Printed Documentation and click Next in the Printed Documentation screen, Rh crashes.
Without clicking Next, if I click Save & Generate, pdf is generated with missing topics.
When I check the event log, I see Application Error. What exactly is causing this crash? Please help.

Which version of Word do you have installed and is it the 32 or 64 bit version?
The latter will not play nicely and even Microsoft recommend the 32 bit version for compatability with other apps.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Visual C++ runtime library error when generating printed documentation from RH9

I just upgraded a project from RH 7 to RH 9. I tried generating printed documentation in Word from it, but as soon as the Printed Documentation dialog opened, a Visual C++ Runtime Library error displayed. RoboHelp stopped working and I had to restart.
I tried using one of the sample projects -- same thing happened.
I then created a brand-new project. This time, opening the Printed Documentation dialog worked. I selected "Generate Word Doc" and the .docx extension, since I have Word 2010, and tried to generate printed documentation. However, the following message then displayed: Cannot find Microsoft Word installed on your system.
So I have two questions:
- How can I avoid crashing RoboHelp when generating printed documentation?
- How can I ensure that RoboHelp finds the Word 2010 installation on my system?
Thanks for any help!
OK, just played around a bit more and I was able to help myself on the first question:
- I created a new Printed Documentation Layout in the Single Source Layouts pane, and from there I was able to generate .pdf files, without encountering the Visual C++ runtime error.
- But the "Cannot find Microsoft Word installed on your system." msg still pops up when I try to generate .docx files. (When I generate .doc files, they have no content.)
Message was edited by: mizotto

First the fact that the problem is with old layouts suggest they were using an old template.
The PDF creation relies on a Word document being created in the background. The fact that you cannot generate a good doc or docx makes it odd that you get a PDF. The PDF is OK I take it?
I'm wondering if you have not applied the 901 patch and are running Word 2010 64 bit?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Everytime I change ink cartridges, I get error message stating "REFER TO PRINTER DOCUMENTATION"

EVERYTIME I CHANGE INK CARTRIDGES, I GET AN ERROR MESSAGE STATING REFER TO PRINTER DOCUMENTATION. I HAVE UNPLUGGED AND TURNED EVERYTHING OFF AND TRIED SEVERAL TIMES.

Hello enicole87,
Welcome to the HP Forums.
I see that you are having some issues when replacing the ink cartridges with an error message.
So I can better assist you, please respond with your printers Model Number.
How Do I Find My Model Number?
Write be back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Unable to Generate Printed Documentation in PDF Format

This past week I started having a consistent error when attempting to generate a Printed Documentation layout. This error reads "Internal error encountered, Failed to generate Printed Documentation." Prior Printed Documentation builds on this same project completed fine. Nothing was done to the Help project between the times when this worked and when it no longer was able to create Printed Documentation.
I receive this error even if I generate an entirely new "blank project" build, and then attempt to create a Printed Documentation build from this new blank project. Researching this error, I see this has been a reoccuring problem with this product for some time. The few threads that list the problem as having been "fixed" provide resolution steps that have not worked in my case. Right now I am waiting for our IT Helpdesk people to re-install the Suite. Hopefully this will resolve this problem.
Additional information on this problem - PDF Printed Documentation is failing - the HTML build works fine. If I select just a .DOC Printed Documentation output, this also works correctly. The resulting Word document looks good, although hyperlinks do not work within this Word document. I have reloaded Office 2003 as a troubleshooting effort, but this has nbot resulted in any change in symptoms.
The entire error text is enclosed below, although several other people have also done this in past entries. The few lines that read "Warning, and then report a style issue is NOT the problem here. As stated earlier, when I do this same Printed Documentation build on an entirely new "blank project" it does not work, and the Output text in that case does not contain any such "Warnings" about Styles.
Error text below:
Starting to build Printed Documentation...
Printed Documentation processor 8.0.1.204
Building C:\Documents and Settings\tcleary\My Documents\My RoboHelp Projects\Adobe RoboHelp 8\10515-0366-5004_7800v-hh rsp\!SSL!\Printed_Documentation.doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 2 seconds.
Preparing environment...
Printed Document Generator Environment: Word 11.0.8313, OS 5.1.2600, RAM 2048 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'RF-7800V-HH About this Help'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'RF-7800V-HH Help and Support'...
Processing 'RF-7800V-HH Welcome'...
Building 'RF-7800V-HH RSP Help'...
Processing 'RF-7800V-HH Station Information'...
Building 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Anc. Connector Mode'...
Processing 'RF-7800V-HH No-Sync Beeps'...
Processing 'RF-7800V-HH Power Management'...
Processing 'RF-7800V-HH Retransmit'...
Processing 'RF-7800V-HH USB Mode'...
Processing 'RF-7800V-HH Broadcast Gateway'...
Processing 'RF-7800V-HH IP Routing'...
Processing 'RF-7800V-HH Voice Settings'...
Processing 'RF-7800V-HH Time and Date Settings'...
Processing 'RF-7800V-HH Position Reporting'...
Processing 'RF-7800V-HH User Interfaces'...
Processing 'RF-7800V-HH Net Switches'...
Processing 'RF-7800V-HH Ethernet Interface'...
Building 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Radio Passwords'...
Processing 'RF-7800V-HH GPS'...
Processing 'RF-7800V-HH Locksets'...
Building 'RF-7800V-HH Network Types'...
Processing 'RF-7800V-HH Network Types'...
Building 'RF-7800V-HH Fixed Frequency LOS'...
Processing 'General Information - Fixed Frequency LOS'...
Processing 'RF-7800V-HH FF Network Information'...
Processing 'RF-7800V-HH FF Preset'...
Processing 'RF-7800V-HH FF General'...
Processing 'RF-7800V-HH FF Comsec'...
Processing 'RF-7800V-HH FF Data-Voice'...
Processing 'RF-7800V-HH FF Squelch'...
Processing 'RF-7800V-HH FF Advanced'...
Warning: style (p.Heading7) is not defined and will be mapped to 'Normal'.
Building 'RF-7800V-HH Quicklook'...
Processing 'General Information - Quicklook'...
Processing 'Hopset Creation - Quicklook'...
Processing 'RF-7800V-HH QL Network Information'...
Processing 'RF-7800V-HH QL Preset'...
Processing 'RF-7800V-HH QL General'...
Processing 'RF-7800V-HH QL Comsec'...
Processing 'RF-7800V-HH QL Data-Voice'...
Processing 'RF-7800V-HH QL Advanced'...
Building 'RF-7800V-HH Sample Plans'...
Processing 'General Information - Sample Plans'...
Processing 'Simple Fixed and Quicklook Nets'...
Processing 'Single Fixed and Quicklook Nets'...
Processing 'RF-7800V-HH Manage Keys'...
Processing 'RF-7800V-HH Program Radio'...
Building 'RF-7800V-HH Tech Support'...
Processing 'RF-7800V-HH Technical Support'...
Processing 'RF-7800V-HH Radio Firmware Compatibility'...
Building 'FAQs'...
Processing 'RF-7800V-HH FAQ Index'...
Processing 'FAQ 01'...
Warning: style (span.strong) is not defined and will be removed.
Warning: style (p.para) is not defined and will be mapped to 'Normal'.
Processing 'FAQ 02'...
Processing 'FAQ 03'...
Processing 'FAQ 04'...
Processing 'FAQ 05'...
Processing 'RF-7800V-HH Glossary'...
Warning: style (p.FM_CellRowHead) is not defined and will be mapped to 'Normal'.
Warning: style (span.Glossary) is not defined and will be removed.
Warning: style (p.FM_CellBodyLeft) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_GLOSSARY) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_Para) is not defined and will be mapped to 'Normal'.
Completed building chapters...
Building 'Index'...
Updating list paragraphs...
Updating images...
Updating page numbers...
Updating page headers...
Updating Table of Contents...
Updating Index...
Saving 'Printed_Documentation.doc'...
Generating 'Printed_Documentation.pdf'...
Failed the generate PDF file 'C:\Documents and Settings\tcleary\My Documents\My RoboHelp Projects\Adobe RoboHelp 8\10515-0366-5004_7800v-hh rsp\!SSL!\Printed_Documentation.pdf'...
Failed to save 'Printed_Documentation.doc'...
Cleaning up temporary files...
I am pretty sure nobody will have any fix suggestions that work to solve this problem, but I am making this entry for historical purposes. I will add an entry stating whether the Suite reload resolves this issue.
Thanks,
Tim C @ Harris

If I select ONLY the Word DOC Output format in the Printed Documentation
setup, the output is created without an error (output text below). Links do work within
this Word document (a symptom change since installing patch 8.0.2).
When I use this Word document to create a PDF (using the Adobe PDF
printer driver) a PDF is successfully created, however no bookmarks are
created in the bookmarks panel and none of the links in this PDF work
(although they are created looking like they will work, i.e., blue
underlined text).
Regards,
Tim
------------- Output Text --------------------------
Starting to build Printed Documentation...
Printed Documentation processor 8.0.1.204
Building C:\Documents and Settings\tcleary\My Documents\My RoboHelp Projects\Adobe RoboHelp 8\10515-0366-5004_7800v-hh rsp\!SSL!\Printed_Documentation.doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 3 seconds.
Preparing environment...
Printed Document Generator Environment: Word 11.0.8313, OS 5.1.2600, RAM 2048 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'RF-7800V-HH About this Help'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'RF-7800V-HH Help and Support'...
Processing 'RF-7800V-HH Welcome'...
Building 'RF-7800V-HH RSP Help'...
Processing 'RF-7800V-HH Station Information'...
Building 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Anc. Connector Mode'...
Processing 'RF-7800V-HH No-Sync Beeps'...
Processing 'RF-7800V-HH Power Management'...
Processing 'RF-7800V-HH Retransmit'...
Processing 'RF-7800V-HH USB Mode'...
Processing 'RF-7800V-HH Broadcast Gateway'...
Processing 'RF-7800V-HH IP Routing'...
Processing 'RF-7800V-HH Voice Settings'...
Processing 'RF-7800V-HH Time and Date Settings'...
Processing 'RF-7800V-HH Position Reporting'...
Processing 'RF-7800V-HH User Interfaces'...
Processing 'RF-7800V-HH Net Switches'...
Processing 'RF-7800V-HH Ethernet Interface'...
Building 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Radio Passwords'...
Processing 'RF-7800V-HH GPS'...
Processing 'RF-7800V-HH Locksets'...
Building 'RF-7800V-HH Network Types'...
Processing 'RF-7800V-HH Network Types'...
Building 'RF-7800V-HH Fixed Frequency LOS'...
Processing 'General Information - Fixed Frequency LOS'...
Processing 'RF-7800V-HH FF Network Information'...
Processing 'RF-7800V-HH FF Preset'...
Processing 'RF-7800V-HH FF General'...
Processing 'RF-7800V-HH FF Comsec'...
Processing 'RF-7800V-HH FF Data-Voice'...
Processing 'RF-7800V-HH FF Squelch'...
Processing 'RF-7800V-HH FF Advanced'...
Warning: style (p.Heading7) is not defined and will be mapped to 'Normal'.
Building 'RF-7800V-HH Quicklook'...
Processing 'General Information - Quicklook'...
Processing 'Hopset Creation - Quicklook'...
Processing 'RF-7800V-HH QL Network Information'...
Processing 'RF-7800V-HH QL Preset'...
Processing 'RF-7800V-HH QL General'...
Processing 'RF-7800V-HH QL Comsec'...
Processing 'RF-7800V-HH QL Data-Voice'...
Processing 'RF-7800V-HH QL Advanced'...
Building 'RF-7800V-HH Sample Plans'...
Processing 'General Information - Sample Plans'...
Processing 'Simple Fixed and Quicklook Nets'...
Processing 'Single Fixed and Quicklook Nets'...
Processing 'RF-7800V-HH Manage Keys'...
Processing 'RF-7800V-HH Program Radio'...
Building 'RF-7800V-HH Tech Support'...
Processing 'RF-7800V-HH Technical Support'...
Processing 'RF-7800V-HH Radio Firmware Compatibility'...
Building 'FAQs'...
Processing 'RF-7800V-HH FAQ Index'...
Processing 'FAQ 01'...
Warning: style (span.strong) is not defined and will be removed.
Warning: style (p.para) is not defined and will be mapped to 'Normal'.
Processing 'FAQ 02'...
Processing 'FAQ 03'...
Processing 'FAQ 04'...
Processing 'FAQ 05'...
Building 'RF-7800V-HH Glossary'...
Warning: style (p.FM_CellRowHead) is not defined and will be mapped to 'Normal'.
Warning: style (span.Glossary) is not defined and will be removed.
Warning: style (p.FM_CellBodyLeft) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_GLOSSARY) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_Para) is not defined and will be mapped to 'Normal'.
Completed building chapters...
Building 'Index'...
Updating list paragraphs...
Updating images...
Updating page numbers...
Updating page headers...
Updating Table of Contents...
Updating Index...
Saving 'Printed_Documentation.doc'...
Completed building Printed Documentation...
Preparing output directory...
Cleaning up temporary files...
Finished Printed Documentation generation in 5 minutes 36 seconds.
Building Printed Documentation complete.

Footer image not resizing in printed documentation

RH11
Does anyone know why an image inserted into a footer master page is not automatically resizing to the width of the printed page when applied to a print layout and output to Word? If you insert an image into the body of a topic or a master page and generate printed documentation, the image automatically resizes.
I'm trying to insert a high-res footer image (300 dpi) into my footer so that it appears on every page, but at the moment it's being embedded at full-size.
Thanks
Jonathan

Firstly, your better off using liststyles than paragraph list styles, I screwed around a long time before I had to set everything to liststyles rather than paragraph ones. So dont worry about that.
The first issue, of not seeing the style - it is there, if you open the Styles tab on screen (click in a topic to get the cursor, then Format > Styles), not just the dropdown like youve shown youll see a list of all your styles, almost, it will show paragraph styles, click the drop-down and select All available styles, this will display your list styles as well!
Im not sure about the style settings, I have the same text setting applied in my list style as I use for my 'normal' text. Though I think you can select the text in a list and apply a paragraph style to it....i just tried and it worked, but to be on the safe side you might want to set the text formatting in the list style css too..
mine looks like this
li.NumberList {
    font-family: Helvetica, sans-serif;
    font-size: 10pt;
    color: #524C45;
    list-style: decimal;
    margin-bottom: 6pt;
    margin-top: 6pt;
As for printed formats not indenting lists, this is an issue. So far I have found no way around it because you cannot map a list styles in RH to a list style in Word. This has also created errors for line spacing and indents - and I found the indents are severly messed up when using list styles in snippets. Everytime I create printed documentation I have to manually fix it, a pain but it doesnt take too long....you could use macros etc to speed it all up for you.
Submit a Wish Form.
Hope it helps.
Nick

Problem with RoboHelp 7 and Batch Generate "Printed Documentation"

Hello people! I have a problem with Batch Generate of Word documenttion in RoboHelp 7, when launch the Batch Generate with "Printed Documention" option selected send me a error message like this "Adobe Acrobat or Adobe Elments version 7 or Higher is not installed on your system".
RoboHelp generate de .chm file without problems.
I have the last version of Adobe Acrobat Reader Installed in my computer, my RoboHelp's project is not very complicated, the only to remarks is in spanish lenguage and the computer is in spanish too, but anothers projects in english US generate documentation without problems, I dont know if this had anything to do..
I have windows XP SP 3,so I test in another computer to generate documentation and I have the same problem. What´s happend ??
Thank you for all.

I too am having this issue with the TOC. Firefox simply
doesn't handle it correctly and I have no idea how to fix
it.

List style not visible in printed documentation

Robohelp 8.0.2
Is this a bug??? I opted to use a numbered list style rather than a numbered paragraph style to label procedural steps. The advantage of a list style is that skip numbering would not work properly using the paragraph style. i.e.:
'Steps' Paragraph style with numbering associated:
First step.
          Result of first step.
Second step.            * Bullets and Numbering does not allow me to consistently "Restart numbering at 2" (and HTML this produces is faulty).
'NumberedStep' List style with numbering:
   1. First step.
           Result of first step.
   2. Second step.               * Bullets and Numbering allow me to consistently "Restart numbering at 2."
Now I see the consequences of my decision: My 'NumberedStep' style is not included in the styles dropdown. Inconvenient, but not itself the end of the world.
The real problem is this: Printed Documents are not consistent with the style defined in 'NumberedStep'.
The font is larger than it should be, and indents are all over the place:
This is the selection I made on Generate Printed Document:
On first review, all the styles in my source translated easily to Word, but the style for NumberedStep text was not. That text is now 'Normal'.
I've hunted high and low to solve this issue, so a direct reply is appreciated.

Firstly, your better off using liststyles than paragraph list styles, I screwed around a long time before I had to set everything to liststyles rather than paragraph ones. So dont worry about that.
The first issue, of not seeing the style - it is there, if you open the Styles tab on screen (click in a topic to get the cursor, then Format > Styles), not just the dropdown like youve shown youll see a list of all your styles, almost, it will show paragraph styles, click the drop-down and select All available styles, this will display your list styles as well!
Im not sure about the style settings, I have the same text setting applied in my list style as I use for my 'normal' text. Though I think you can select the text in a list and apply a paragraph style to it....i just tried and it worked, but to be on the safe side you might want to set the text formatting in the list style css too..
mine looks like this
li.NumberList {
    font-family: Helvetica, sans-serif;
    font-size: 10pt;
    color: #524C45;
    list-style: decimal;
    margin-bottom: 6pt;
    margin-top: 6pt;
As for printed formats not indenting lists, this is an issue. So far I have found no way around it because you cannot map a list styles in RH to a list style in Word. This has also created errors for line spacing and indents - and I found the indents are severly messed up when using list styles in snippets. Everytime I create printed documentation I have to manually fix it, a pain but it doesnt take too long....you could use macros etc to speed it all up for you.
Submit a Wish Form.
Hope it helps.
Nick

Physical location of hyperlinked files when generating printed documentation from webhelp project

Hi,
I produce webhelp and the customers have requested that printed documentation is also generated from my help project so that they can have an electronic/paper version.
I have several hyperlinks in the help project, to PDF/Word files, and have found that in the printed documentation, when you click on the hyperlink, it is trying to find the document in the physical location from which the help project was created. This means that the hyperlinked documents only open on my PC because I own the physical location. Other users, particuarly our customers, end up with an error message because it is trying to find a location they do not have access to.
Does anybody know a solution to this please?

The problem with links inside PDF / Word files is that you have no control over where the files reside. Therefore you can't specify a path that will work as it depends on the physical file's location. What you could do is publish the PDFs / Word files to an online location that are accessible by a URL.

RoboHelp/RoboPDF freezes when trying to generate PDF printed documentation

Hi,
I am using RoboHelp HTML X5.0.2 build 801 with Win2k and Word
2000. Whenever I try to generate printed documentation in PDF
format RoboHelp freezes and doesn't respond until I kill the
program. I also tried first generating the printed documentation in
MS Word .doc format and then tried to generate the PDF from within
Word. RoboPDF kicks in this time and freezes along with MS Word.
Any ideas why this is happening?

It works on anything we throw at it. You could try the
supplied sample projects.
Have you tried creating a document directly in Word and
creating a PDF from that?
Where is you normal template stored? Locally?
Take a look at Snippet 33 on my site. You should be getting
an error message if that is the problem but it might be worth
checking the path anyway.
Click
here.
If that does not fix it, email me offline.

RH10 - Printed Documentation Issues.

Hi!
I'm new to RH10. I've started a new Technical Authoring role having taken 6 years out of the role... In my previous roles I've walked into the company and the styles and templeate were already set up and I just got on with the authoring part of the role. However, this time I'm starting from scratch, so am requiring some help.
I've used Robohelp in the past and decided this was the software to go along with. However, it's quite a bit different to how I remember it!
Currently I am using a trial of Robohelp 10. I have created a test project and managed to generate a Microsoft HTML Help file. I'm now trying to generate this into a printed document. Issues I'm having are:
Firstly I seem to have a line of text which is set as Conditional Build Tag of Online only showing in my printed document. There are other Onliine only bits that are not showing, but this particular line I just cannot seem to remove from the printed document. Any suggestions on how to deal with this? I have removed the conditional tag and re added it.
The company's brand is to use Tahoma font. However, I'm finding that when I print the document it comes out in grey, even though I've set the font colour to be automatic. I've even tried to swap this to being black, but I still seem to get grey print. Is this down to the font type I'm using or could there be an issue with the generation?
I've set my Heading 1 style to be centred for the title page and still it prints out left alligned. Am I missing something with the style?
Finally, each of my topics are coming out printed on a new page, even though I have not selected the 'Start each topic on new page' check box when setting up the generation options. Can you point me in the right direction to adjust this please.
I'm sure that mose of these are user error and probably down to my rusty authoring. But hoping that help on these will help me to move forward and loosen up the rustyness!!!
I look forward to hearing from you soon.

Online Conditional Build Tag: You may want to check what Conditional Build Tag expression is being used in the Printed Documentation single source layout? This controls the content that is included. However be aware that content in a topic (or a topic itself) can have more than one tag assigned to it. I think this will be a case of going back to the topics that have the online tag and doing some investigation. You can easily identify the topics with a CBT by right clicking on a tag in the Conditional Build Tag pod and selecting Properties.
This could be down to the Word styles you are using in the template and how they are mapped to the RH Styles. Check out the following link for an excellent tutorial on producing printed documentation. http://www.grainge.org/pages/authoring/printing/printing.htm
See point 2.
Again this is style related. It sounds like you have a Word style mapped with the pagination option selected. See point 2.

Invalid printer name error (-41002)

While I use 'Print Report.vi with new HP Deskjet 5443 printer (connected to the computer by USB and configured as a deafault) I get Invalid printer name error (-41002).
The application is working properly with other printers.
The "HP Deskjet 5400 Series" name appears in the printers list that was found by "Get Printers list.vi".
The printer is printing properly with Word, Excel and other applications.
I am working with Labview v8.00.

Hi Alex,
I have found a corrective action request in our R&D database that addresses this very error occurring, with HP-5940(USB) printers. I plan to add your feedback that it is happening for you as well with the HP 5443.
Have you tried going to the printers entry in the control panel, getting the printer name there, and then entering that as a string constant into Print Report.vi ? Also, you can try leaving the input terminal empty and it should use the default printer.
Let me know if either of these works for you.
-Sam F, DAQ Marketing Manager
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