LenovoEmc px4-300d loud hard disk

I have a strange issue with the px4-300d. When it is set up with a storage pool only with no volumes, it is very quiet. But as soon as I create a volume, it starts making a very regular and loud, clicking hard disk noise. It's as if it's seeking or writing constantly. The system has 4 2tb drives in a RAID 5 configuration and I'm trying to set up a volume that fills the total amount of space. I also have another identical px4 and it works normally with no noise with the same type of configuration. What's up?
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Hi Fluxley,
What firmware are you running on the device? Any loud or clicking noise coming from the hard drive is never a good thing. It may indicate a failing or malfunctioning hard drive. How long have you had this device? Are there any error messages on the event log? If the device is still covered by the warranty, I would recommend contacting technical support to have them troubleshoot the device and replace the hard drive if necessary.
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Similar Messages

Px4-300d won't overwrite drives

I have a px4-300d that I have used before and inted to start using for a different application.
When I start up the system it asks for confirmation to overwrite disk 1-4. When Iog into the web interface it asks the same question. When I confirm. I get an empty screen with just the message:
LenovoEMC px4-300d Not Ready You must authorize overwriting existing data to start using this device.
I have restarted several times and tried to confirm by pushing buttons on the unit itself but nothing seems to work. Any suggestions? Should I re-format the dirves? Thanks in advance.

3rd time's a charm
http://s1042.photobucket.com/user/colodude18/media/SPexpansionfailed_zps619f60cb.jpg.html

What program access hard disk every 30 second?

I have a very loud hard disk. The hard disk make a very short noice every 30 seconds, even for a new boot. Anyway to check which programming access the hard disk repeatly so I can figure out if it's possible to make the machine quiet?

somthing I read about disk flush/sync timings. There is some sort of 'laptop' mode in some kernels that if set will cause the disk to sync after a period of time in order to let APM/ACPI put the drive to sleep.
There may be settings for your filesystem to do the same(!?). I remember old Windoze NT4 had similar problem and was not remedied until Win2k for use on laptops .... yuck, ... I said the W word.
Here's something I just dug-up:
Laptop mode ===========
This small doc describes the 2.4 laptop mode patch.
Last updated 2003-05-25, Jens Axboe <[email protected]>
Introduction ------------
A few properties of the Linux vm makes it virtually impossible to attempt to spin down the hard drive in a laptop for a longer period of time (more than a handful of seconds). This means you are lucky if you can even reach the break even point with regards to power consumption, let alone expect any decrease.
One problem is the age time of dirty buffers. Linux uses 30 seconds per default, so if you dirty any data then flusing of that data will commence at most 30 seconds from then. Another is the journal commit interval of journalled file systems such as ext3, which is 5 seconds on a stock kernel. Both of these are tweakable either from proc/sysctl or as mount options though, and thus partly solvable from user space.
The kernel update daemon (kupdated) also runs at specific intervals, flushing old dirty data out. Default is every 5 seconds, this too can be tweaked from sysctl.
So what does the laptop mode patch do? It attempts to fully utilize the hard drive once it has been spun up, flushing the old dirty data out to disk. Instead of flushing just the expired data, it will clean everything. When a read causes the disk to spin up, we kick off this flushing after a few seconds. This means that once the disk spins down again, everything is up to date. That allows longer dirty data and journal expire times.
It follows that you have to set long expire times to get long spin downs. This means you could potentially loose 10 minutes worth of data, if you set a 10 minute expire count instead of just 30 seconds worth. The biggest risk here is undoubtedly running out of battery.
Settings --------
The main knob is /proc/sys/vm/laptop mode. Setting that to 1 switches the vm (and block layer) to laptop mode. Leaving it to 0 makes the kernel work like before. When in laptop mode, you also want to extend the intervals desribed above. See the laptop-mode.sh script for how to do that.
It can happen that the disk still keeps spinning up and you don't quite know why or what causes it. The laptop mode patch has a little helper for that as well, /proc/sys/vm/block-dump. When set to 1, it will dump info to the kernel message buffer about what process caused the io. Be very careful when playing with this setting, it is advisable to shut down syslog first!
Result ------
Using the laptop-mode.sh script with its default settings, I get the full 10 minutes worth of drive spin down. Provided your work load is cached, the disk will only spin up every 10 minutes (well actually, 9 minutes and 55 seconds due to the 5 second delay in flushing dirty data after the last read completes). I can't tell you exactly how much extra battery life you will gain in laptop mode, it will vary greatly on the laptop and workload in question. The only way to know for sure is to try it out. Getting 10% extra battery life is not unrealistic.
Notes -----
Patch only changes journal expire time for ext3. reiserfs uses a hardwire value, should be trivial to adapt though (basically just make it call get_buffer_flushtime() and uses that). I have not looked at other journalling file systems, I'll happily accept patches to rectify that!

Any way to stop new MacBook Pro hard disk from making loud noise??

I received a brand new MacBook Pro today, and I thought everything was fine. However, when I went to use it in a very quiet room late at night, I noticed an almost unbearable noise coming from the right side of the trackpad. From reading previous discussions, I realize that it is likely the hard disk which is making the noise, and a design flaw makes the noise seem louder.
For other people who have the same problem, is there anything that can be done to make the noise go away?

You can return it for a replacement within 14 days of purchase.

I bought my mac few weeks ago and the hard disk of my mac is making annoying noises and loud too. I know my hard disk is broken but how does it break it???

-How my hard disk is broken
-Does this happen to all mac products mainly?
-what can i do in the future to prevent the problem from happening again

Direct you to the proper forum for MacBook :
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
http://www.apple.com/support/macbookpro
Mac OS X Forum
https://discussions.apple.com/community/mac_os?view=discussions
This forum deals with a desktop/tower 65lb Mac Pro
http://www.apple.com/support/macpro

PX4-300d is blocked in startup with 95% for 2 days already ! HELP !

Hi
My PX4-300d 4 disks 1 Tb , has 1 year and gave an alert about disk01 . Made a restart from EMC control panel ( normally this was solved this way in my old Iomega NAS) and now after power up a bar with 95% is presented on LCD and i cant get acess to nothing . this is already for 48 h , cant be a rebuild of the RAID , itsblocked ...
status led is off -
drive led is blinking sometimes
What shall i do to try to recover my info?
1-power off ?
2-remove and substitute drive that gave error? theorically system should work with only 3 drives ,
3-back button reset ?
Regards
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I'm sorry, I thought you already had a spare drive available. If you bought your device a year ago and registered it, then it should still be in warranty. Or if you have the original purchase receipt, they will be able to update your warranty and replace the hard drive for you per the warranty.
You might have to shut down the device when you replace the hard drive (I would shut the device down anyway to avoid further problems and data loss). Your data should still be there as long as no other drives fail. If you need to do data recovery on the hard drives, you can connect them to a Linux based device that will be able to read from the drives and retrieve the data.
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There is 1 drive with existing data on your LenovoEMC px6-300d.

Hi,
on the display of my px6-300d there is an error: "There is 1 drive with existing data on your LenovoEMC px6-300d".
Firmware version is 4.0.8.23976.
When I logon to web page of the device and click on the error message, I can see Storage Pool SP1 with capacity of 10.84TB of which 10.84TB is available. Drive 1 is "shaded", drives 2-6 are "A"
However there are no volumes there...
In the event log I can see following events (logon events removed):
09/08/2014 7:40 pm  The device is starting up...
09/08/2014 7:37 pm userid Restart requested.
09/08/2014 7:33 pm  Storage verification completed.
09/08/2014 8:43 am userid Storage Pool 'SP1' has been modified.
09/08/2014 8:43 am userid Storage Pool 'SP1' has been added.
09/08/2014 8:43 am userid Verifying the state of storage.
09/08/2014 8:38 am  Data may be unavailable due to a failure.
09/08/2014 8:38 am  Storage verification completed.
09/08/2014 8:32 am  Verifying the state of storage.
09/08/2014 8:32 am  The device is starting up...
09/08/2014 8:29 am userid Restart requested.
09/08/2014 6:49 am  Data may be unavailable due to a failure.
09/08/2014 6:49 am  Storage verification completed.
09/08/2014 6:46 am  Drive number 1 encountered a recoverable error.
09/08/2014 6:42 am  Verifying the state of storage.
09/08/2014 6:42 am  Your LenovoEMC px6-300d was shut down improperly, which can cause your most recent changes to be lost.
09/08/2014 6:42 am  The device is starting up...
09/07/2014 10:11 am  Data may be unavailable due to a failure.
08/22/2014 7:54 am  Data is available, but a failure has been detected.
08/13/2014 1:53 am  Storage verification completed.
08/11/2014 9:15 pm  Verifying storage data protection.
I have spoken to an admin who reported this issue today in the morning. He has told me that he had spotted the problem on 7:03 am when one of virtual machines with a drive on px6 failed. He was waiting and on 8:29 am he restarted the device and after restart he started storage verification. When it finished (7:33 pm) he again restarted the device. There are no new error events in the event log, however I cannot see any data on the device.
When I click on drive 1 in Drive Management, I get a message "This drive contains existing data that must be overwritten before it can be used. Are you sure you want to overwrite the existing data?"
Does it mean that before RAID rebuild px6 requires approval to delete the drive with recoverable error (as seen on6:46 am in event log) and rebuild RAID? Should I click YES? I hope I will not loose the data.
Best regards,
Marcel

Hello vinaykumaar
I recommend that you power down the unit and swap the affected hard disk to another drive bay to see if that prevents the unit from restarting.
Then try allowing the unit to overwrite the specific drive. On a px unit this would be done via the storage pool information overview under drive management. On a ix unit you would go to Drive Management>Settings, check the "add disks to storage system..." then click apply. This will overwrite the disk marked by the green stripes.
If the above options do not help I recommend that you contact Lenovo Support in your region for further assistance.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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http://support.lenovoemc.com/

PX4-300D blocked 95%

Hi,
Yesterday I switched on the PX4-300D and it was blocked starting up at 95%. I don't have access to the web page and I can't do anything.
I shutted down pressing the power button for a long time and I restarted it but it keeps at 95%
I have sent an email to the support contact but I haven't receive an answer.
What can I do?
Thanks.

Hello danijoint
Usually devices hanging at 95% boot is due to a firmware or disk error.
I recommend that you try the following:
-- power off th unit, re-seat all disks, then try booting again.
-- If you were receiving an error for a specific disk before this began, please remove the disk and try booting without it.
-- try swapping disk 1 with one of the other disks in the unit while powered down. Then try booting again.
-- If the above does not work, you can try disk/bay isolation by trying to boot the unit each disk one at a time, we recommend trying each disk in each bay.
-- If there is still no change, try booting the unit without disks to see if the unit can boot on it's own as it should.
Please contact support if there is not change or if it can't boot on it's own.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Unable to enable security and create admin user after reset - px4-300d

Our px4-300d became inaccessible a few days ago. I couldn't get to any shares from any machine, and I couldn't get to the admin console. When I checked the unit, there was no indication that anything was wrong (ie - the panel didn't show any failure, I didn't get any emails indicating a failure, and there were no lights offering a clue to what was wrong). However the unit was completely frozen...the buttons on the front would not scroll through the different information on the panel.
I attempted to reset the device using the pinhole on the back, but the device wouldn't respond, so I had to power it down using the button on the front. When I tried to power it back up, it would come on for about one second, then immediately power off. I pulled all 4 drives out and powered it on again without any drives. This time it came up completely and I got a message on the panel that drives were missing. I started putting the drives in one at a time and the device recognized them all and I was able to login to the admin console. However, all the shares were missing and I received an email that the Storage Pool was degraded. I rebooted the device from the admin console and when it came back up, it started reconstruction. After a few hours, it completed, but I still had no shares and couldn't create any new shares. I also did not see any of my users, including the admin account I was logged in with. I tried to create a new user, and also tried creating a user I knew existed and neither one worked. The screen would just flash but nothing would show up. At this point, I decided to try to reset using the pinhole on the back of the device to reset the admin user so I could just create a new one. So, now I'm stuck at the 'Enable Security' screen. Every time I try to create an admin account, it just flashes and returns me to the same 'Enable Security' window.
Now what?
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Go to Solution.

If you are unable to get into it you will not be able to do the factory reset. You can try booting in buy removing one disk at a time. If you are still unable to then tech support should be able to supply you with the imager and try flashing it. I would keep it at 4.0.8 also,

N91 - Hard Disk Dead?

I have just started having a problem with my N91 where, when I turn it on, it freezes on the opening screen, and the hard-drive works. However, the hard drive appears to be making a louder noise than usual, a clicking noise. The only way out of this is to remove the battery.
If I turn it on without the battery cover, it boots normally, and all functions that don't require the hard disk work fine, but it won't grant access to the hard disk without me replacing the battery cover. As soon as I do this the phone locks, and the hard drive makes clicking noises again.
It will be a bit of a shame if the hard-disk data cannot be recovered, as although I have recently backup up the videos I took, and have backups of pretty much all the other data (things that came with the phone, general data files, music etc.), I didn't get copies of all the photos onto my computer's hard disk for a while.
Also, it will be a shame if it can't be repaired, as this was (and still is) the perfect phone for me, and apart from this has caused very little trouble (and I was going to hang onto it for a good while yet - I'd just treated it to new earphones for out and about use too).
Any ideas? Or is it just off to the nearest Nokia centre to hope they can do something?
Thanks,
Martin

Well, if it's dead and can't be repaired, they should surely be giving me a replacement under warranty? Otherwise that would be totally unacceptable!
Sending it direct seems like a good option to me, as long as I can find an appropriate phone that takes the sim card. Do you know if a Nokia 3410 (should have one somewhere) will take the 3g sim card? (I had to change the sim card and transfer the number across when I upgraded, as apparently the old one wouldn't support any 3g functionality). I concerned in case different standards have different voltages and the card or phone "blow up" as a result - don't want to have to skulk to my network for a replacement!
The N82 doesn't have music buttons ON THE PHONE (I'd probably prefer the N95 8GB, although the Xenon flash of the N82 is nice). Nice extra features, but then again, the sound of these phones has been criticised compared to the N91.
The N81 is not a bad replacement (but not so nice stainless steel, and crowded buttons), although not really much better in most respects, so if it were a free replacement in case of N91 being unrepairable, or if my N91 were out of warranty I'd consider it.
However, as my phone is in warranty, I think I'll avoid spending rather a lot of money on the phone for now (I'm on a £15 a month contract - the cheapest contract from my network with an upgrade is £25 a month for the next 18 months, plus probably another £100 lump sum at least. This works out at least £280. If getting a phone from elsewhere sim free, it would be similarly expensive).
Thanks for your upgrade ideas though.

Px4-300d empty shares after rstart

Hello,
i'm having a MAJOR issue with a PX4-300D unit in which all shares ARE EMPTY.
unit has been working nonstop for 2 weeks, already running latest 4.0.6.19294.
It has 2 volumes, each one with different shares(and different snapshot).
I needed to add an extra share so i try to open the management web and i get a "you do not have permission to browse /, use /manage" so i use /manage, different error this time "resource does not exist", files and shares remain perfectly accesible, front panel is "all blue", no alerts on LCD, nothing.
I decide to reboot the unit then, ~15min later it's still shutting down...., so i force a shutdown.
After starting, i can access the management web ok, event log shows snapshots being created and then a weird "unit has been removed from the system" on 31/1 and then the shutdown restart today.
I also removed mcafee app as it requires security and it's not desirable right now.
THEN when i opened the shares, THEY'RE EMPTY!!!!!!!!!!!.
the snapshots also stop at the 31 and only for one volume(the other isn't showing anything), if i try to expose a snapshot for everyone(as a share), it doesn't appears when browsing the machine!!!(but appears as a share on the share list).
checking with SSH i can see the share on the 2nd volume on mnt/volumes and the contents appear ok(haven't copied them to double check), but the other folder are all empty
i need to recover these files at all cost, the data is extremely important!(i'm working with support as well but time is of utmost importance)

Hi Mastsrl,
Unfortunately, there are only a few options in this situation. If support cannot rebuild the RAID and get the data back using SSH then you will need to have a data recovery service retrieve the data. It is important to have your data backed up to multiple locations in case situations like these occur.
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Hard Disk dies? LaCie d2

I’ve got what I think is really a disk problem BUT It happened when I was using Logic so I was hoping that someone may know what I’m dealing with.
I use a LaCie d2 for about the last 4 years to hold all the apple loops and Logic Project files with my iMac G5. Today I was recording some acoustic guitar audio on a project and suddenly I got a super loud screaming noise coming from my headphones (I was not using my speakers to monitor at the time). I was able to get the headphones off quickly.
Logic showed a waveform had been recoded of the acoustic guitar track but suddenly everything went haywire. I got a message about the interface and problems with it then logic seemed to freeze up. I was eventually able to quit logic but then my external hard drive started acting funny. I could "see" the top level of folders on the disk but if I tried to open any of the top folders they will not open and the disk seems to kind of freeze up. If I try and eject the hard disk then it does not way to eject.
I tried Disk First Aid....it sees the disk but crashes if I try and check it or repair it.
I tried Disk Warrior but it crashes right after I enter my password . But If I restart the computer without the external drive connected everything works fine. (disk first aid and disk warrior).
So, I have a disk that I cannont access (I tried connecting to my laptop and the problem is still there.)
I do make backups but only ever month or so onto another drive. So, I think that I may have several weeks of music work gone.
I know that the data is still there………cause…………when I do a “get info” on the disk it shows that out of the 250 mb on the disk about 220 are being used and the rest is available. But I just can’t get at any of the files.
If I try to eject the disk I get messages about how it can’t be ejected or its in use etc..
Any thoughts?
Thanks

Hi and thanks for the tip.
I think that drastic measures are in order. I've been realizing just how much creative energy is on that drive and I'm been in a bit of a shock realizing that it might be gone for good. Some of the files are backed up but no where near all of them.
So, I'd like to know more about both your solution AND your estimate of how much a data recovery service charges.
Yea, for about a 250gb hard drive with Audio and Video files, how much do companies like that charge? I'm in the San Francisco Bay Area so I'm sure there are lots of them around. I wonder if there are those that specialize in hard drive formated for the Mac or is that does not make a difference.
I am willing to spend some money to get this data all on to a fresh drive but if the cost is prohibitive I suppose I would need to look into other ideas.
Your idea of taking the drive out of it's case is interesting. What does the "ice" do in your plan? Does the drive really heat up that much outside of its case?
The good thing is it DOES mount in that it's icon shows up when I plug it into the computer but I can only see the top folders...
ex. Video Files (folder)
Audio Files (folder)
If I were to click on say the video files folder to try and open up a Logic project then all the top level folders dissapear and the disk just pretty much crashes.
I CAN hear a faint repetitive noise like the dive spinning and a little bumping sound every second or so. So, I know something is moving in there.
That leads me to think that maybe whatever kind of "arm" mechanism that reads the date may be broken. Hopefully the data is still on there and if I can just get it to read then I could get it off the old drive and on to a new one.
I went to the LaCie site but there was not much help there. There was a document that talked about the Terminal program but that did not seem to work as described.
thanks again for your help.
still freaking out.

Px4-300d shuts down/powers off while on UPS battery, regardless of remaining battery level

Upon line power failure, the UPS is instantly available to supply power to the px4-300d. The UPS is adequately sized to provide well over an hour of runtime during a power failure. The only way to have caching operate is to have a UPS connected. With the UPS connected, the NAS sees the UPS, the current power condition, and an accurate battery power level (%). Once the power fails, the unit begins its shutdown process and completes gracefully, even though the remaining power in the UPS battery is still near 100%. The whole point of having UPS backup is to keep the device running for as long as possible during a power failure, and then to gracefully shut-down the device should the UPS battery level reach a critical level and line-power still not restored. This is MANDATORY to be addressed in the next firmware release, or provide access to a configuration file that specifies the battery level percentage which triggers a shutdown. Why choose this "Enterprise Quality" storage solution if during a power outage it shuts itself down while everything else is still operating? Makes absolutely no sense.
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Hi easy-e,
What is the firmware version on your device currently?
LifeLine-based network storage devices should remain up and running normally using only UPS battery power until the UPS reports remaining battery is less than 3 minutes or below 5%. At his point, device shutdown will be triggered and your network storage device will gracefully shut down.
Have you checked to make sure it is compatible?:
What Universal Power Supply (UPS) models are compatible with my ix or px network device?
APC UPS not working with network storage device
If it is not shutting down properly, I would suggest contacting technical support to see if they can troubleshoot the cause of this problem.
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Px4-300d copy job setup problem. Firmware version 4.1.108.32627

Hello.
I have a wierd problem with copy job setup on my px4-300d (4.1.108.32627) . I was able to set up one job, where I take a folder from my NAS and put it to a remote machine. That job ran fine.
When I go to setup a similar job but for a different folder, I have two possible outcomes:
1. When I go to chose the remote folder I see it fine and the job is setup fine as well. However when I run the job it throws an error. And in the log I see that instead of going to the folder I setup like "\\remoteserver\backupfolder" it's going to "\\remoteserver\u_myremoteserverusername\backupfolder" , which is obviously not there.
2. I can see my remote server, but I don't see my shares on it. I don't get no "Access denied" error or anything - I simply don't see any shares on that particular server. I do see shares on other servers, which use the same credentials. In addition the job that I was able to set up previously stops working.
Then when I reboot, the first job (the one setup successfully) may or may not properly run, yet I still cannot set up the second job.
I did check permissions and all the stuff that you would regularly check (connectivity, ports etc). Seems to me the script that is being generated from the UI is a bit too smart and is in fact outsmarting the NAs itself.
I also suspect that the fact that I could set up the first job and not the second is that the second job goes to a subfolder of a shared folder. Or that the shared folder's name starts with an underscore "_" . But these are just my guesses - I cannot verify this yet.
Any ideas how to fix this or how to bypass the problem?
Thanks.

Hello fimine
I recommend double checking that the remote server's folders that are not being seen by the px4 are infact shared from that remote machine. If they are not, copy jobs will have problems accessing the folders.
I also recommend trying to use the remote machine's ip address for now to see if there is any change in behavior.
If the issue does not happen when using the ip address, it my be an issue with how your network's DNS is setup.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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Hard Disk stuck !!! What can I do ?

I got a 60GB Black iPod on October 29th. Debated for 4 months whether to drop my loyal flash Rio 1gb and get an ipod. Flying to NY from Chicago the ipod starts making this funny loud noise, the wheel would not work, the song that was being played did not play, the battery power ran out in 20 minutes as the hard disk seemed to be stuck...not to mention the heat on the back of the ipod. Given that the wheel did not work I could not turn it off. I had to wait until it ran off battery. Once in NY I did recharge the ipod. It worked fine while I was there. Flying back from NY to Chicago .. the problem came up again. Worse than before ... the noise in the hard disk was even louder. The girl next to me even heard it and looked.
Has anyone experienced this? I really want to return this piece of hardware. I do not want it to be repaired with refurbished pieces. I paid over $400 for this just three weeks ago and now it just does not work. I am extremely careful with all my stuff. I never dropped it and I even bought a case for the 4th generation ipod just to protect it.
My expectations were so much higher. Very dissapointed
Any advice on how to proceed will be much appreciated.
Thank you in advance.
DELL Insp 6000 Windows XP Brand New !!!!!! 2GB Ram

It would be nice to have more details about what happened than you have provided, but I gather that Disk Utility is currently reporting that your hard drive cannot be repaired. That happens if a drive is failing physically or if it becomes too badly corrupt. Sometimes the latter can happen following install of a new system. If the drive already has minor problems, writing tens of thousands of files to it can damage the data structures past the point of repair.
The question now is what to do about it. You could try repairing with DiskWarrior, which can often repair problems that Disk Utility cannot. However, since your data could also have been damaged, and no utility can fix that, it would be better to erase the hard drive and restore from a recent backup. Do you have backups?

LenovoEmc px4-300d loud hard disk

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