Lightroom 4 printing issue

I recently got a new printer: Canon Pixma MG7520. When printing with Lightroom 4, I choose borderless printing. The printer works great, but it seems to crop off about 1/4" of the photo all around.. I've tried selecting different paper settings, but nothing seems to work. The preview in Lightroom shows the entire photo. This cropping only happens when printing. Has anyone run into this problem and know how to resolve this?
Thanks in advance!
M

It took me a bit of fiddling but I was able to print borderless images from Lightroom 4.4. I'm using Windows 7.
In Lightroom, on the Print tab,make sure that your margins are set to 0 and the your cell size sliders are all the way to the right, in my case height of 4.00 and width of 6.00.
In the Printer Properties, set to Borderless.
In Lightroom there is a couple of pixel white border on the right of my picture, evident in the first screenshot, but it doesn't appear on the actual print. I hope that this helps somebody.

Similar Messages

Lightroom printing issue with print server

I have a DP-G310 print server set up. It works fine with every programme but Adobe Lightroom. When I click print after a while I get the message failed to print. All my other programmes print ok, IE Word, Wordpad, Indesign CS3, Photoshop CS3, Illustrator CS3. The printer I am using is a Canon i9900. I also use a HP cp1700 set up on the same system the same way and has the same problem with Lightroom. If I turn the computer off after the page failed to print (not restart) and then turn the computer back on, it prints. Lightroom prints ok when I connect with a normal USB cable. I am using windows XP, 2gb ram Lightroom 1.4 .1 The same thing happens with Lightroom 2 Beta. Any ideas would be welcome.
Just in case anyone has a similar problem, this isue has nothing to do with Lightroom. By trial and error I discovered the problem was caused by my internet connection and was initiated by Lightroom connecting to the internet checking for updates. If anyone has any ideas how I can sort out this conflict so I can use Lightroom and print wirelessly at the same time as being on the Interenet I would be grateful.
Thanks
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Did you run the OC4J in your web server box?
Jay1238

Lightroom print issues with Espon Stylus Pro 4900

I'm having a weird issue with my StylusPro 4900 + Mavericks/Lightroom
My prints keep coming out 1/3rd their normal size.
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Not hearing back about the details of your "success" with the Epson driver install, I can only assume that it really does not work correctly - as is the case with everyone else I've read about trying to use the 2200 under Snow Leopard.
The only work arounds are two, and neither is satisfactory:
1. You can turn off Color management in the first photoshop print dialog and then select the color managed option in the second - this defaults to the printer's drivers instead of using those in photoshop. The result is not right - the colors and brightness are noticeably off - but it is "less unbearably horrible" than what you get if you try to print with the correct workflow: Photoshop manages colors in the first dialog and No color management selected in the second.
2. There is a Gutenberg driver for the 2200 that theoretically could let you print without the Epson printer drivers. However, I have yet to encounter anyone who has gotten this to work properly so that it duplicates the color results formerly achieved with the Epson driver and photoshop managing colors under the earlier versions of the OS.
This is not a good thing. Many of us who rely on the Epson 2200 are not suddenly and without warning and with no word whatsoever from Epson... just plain SOL...
Epson should at least say something about this. Their statement could be "we will not support this printer under Snow Leopard" (terrible policy, but at least we could all go out and shop for new HP color printers...), "we are updating drivers for this (these?) printer(s) and will have them available shortly," or even "we are looking into this problem and will respond shortly."
Right now the silence is deafening. There isn't anything at the Epson site addressing this issue at all, and there is no way to follow up on it from the page addressing Snow Leopard compatibility.
Poor show, Epson.

Lightroom - Printing 13x19

I have a problem getting Lightroom to accept the 13x19 sheet size -- don't have this problem with smaller size sheets. When I hit ok the right margin resets to 4.57". Am I missing something or is this a bug? Here's the steps I take (in order):
Set 13x19 sheet size in: Page Setup & Print setup & Properties & Page Layout. (This is when the margin resets)
In Page Layout -- Check Reduce/enlarge document to 100% & set size as 13x19.
In Layout -- set the cell size to 13x19
In Impage Setting -- check zoom to fit
Thanks for the help.

Claude,
A couple of points:
1. "Adobe" tends not to post to the forums about issues that may well be related to third party products. Instead, they leave it to users and forum hosts (i.e. it's User-to-User forum NOT an Adobe Support forum).
2. During the period that you guys established that a workaround was possible I was in the US on a photo shoot (Grand Teton and Yellowstone NP's). The other hosts may well have been looking into the forum, but they are not all Lightroom savvy, so probably did not realise the significance of your findings. In my case, access to the internet wasn't exactly easy and to be frank I had better things to do than to log on to the U-to-U forums. Likewise, on my return I had much more important matters to deal with than scan the hundreds of dated posts on this and 5 other Adobe forums.
However, I'm now home and have managed to clear most of the work that built up during my absence. So, having read your post and eventually tracked down what it was that you're writing about I have updated my Lightroom Printing tutorial and will post an FAQ linking to it sometime tomorrow. In the meantime, the tutorial can be found at http://www.computer-darkroom.com/lr_13_print/lightroom_print.htm#23%20February%202008

Photoshop CS3 and Lightroom print discrepancies

Hello,
I am having an issue with printing from Lightroom. I have a profile for my printer/driver/inkset that I have used successfully with Photoshop. When I print an image in Lightroom with the "profile manages" using this profile with the same driver, the image is dark. the exact same image exported from Lightroom to Photoshop prints beautifully with the same driver/paper/inkset.
I have double and triple-checked my driver and lightroom print settings but cannot find anything that appears out of whack. I use a saved pre-set to ensure that my printer driver settings are identical each time.
Does anyone have any ideas?
thank you,
George Pappas

Thanks for the additional information, Andre. Your symptions seem to point to the same underlying cause of the problem that I have experienced even though your particulars are different.
I have been quiet on this issue becuase I have been involved in a "deep dive" through the problem with Adobe Technical support and by trying to make sense of the other causes/effects/workarounds found by members of the Lightroom and other forums. For now, I do not have a solution yet, but hope to have more tangible information and a solution to post within a couple of weeks.
I have been through four tech support interactions with Adobe and one from Canon. Unfortunately, these calls were less than satisfactory. While the people on the phone were nice, there very unhelpful and primarily engaged in "pass the buck" behavior by claiming the problem was somewhere else. The last support call with Adobe lasted 40 minutes with a very nice fellow who gave me USELESS feedback and directed me to a knowledgebase article that had nothing to do with my real problem.
Let me be clear, I am a 20+ year software industry veteran and understand the complexities of this stuff. It is obvious that Adobe and Canon cannot put fully qualifed (and expensive) people on the first point-of-contact for support issues. However, they should have a reasonable escalation procedure that routes a problem of appropriate complexity to a highly qualifed person after a reasonable number of support attempts are unsuccessful in solving the issue. So far, this has not happened and is very frustrating to me.
Here is what I know of the underlying cause of the issue thus far. It appears to be caused by the interaction between Lightroom, the operating system's color management, and the printer driver. In essence, each of us are getting prints that are "double" or "triple" color managed even though we are trying to select one color managment workflow for our output.
Photoshop/InDesign and other adobe applications use their own color management engine called ACE. Lightroom does things differently and uses the computer's operating system CM functions. I believe this why my prints continue to look good when printed out of Photoshop yet look lousy (too dark) when printed from Lightroom. Lightroom is making assumptions when it sends a print data stream to a printer driver that doesn't yield the same result becuase each operating system performs color management tasks somewhat differently and print drivers from Canon/Epson/HP also do not use the operating systems CM functions the same way. For Mac users, if you add the printing engine architecture change from of Mac O/S 10.4 to Mac O/S 10.5 you throw an additional level of change into the equation which is not helpful.
So, where does that leave all of us who have this problem? I believe that for a given print driver/profile/operating system, Adobe will need to provide us with a workaround that will result in quality prints. To do this means that someone in Adobe who has the knowledge has to put together a specific recipe of options that work for the major printer manufacturers/OS's/printers. The long run solution will, unfortunately, occur over time as Adobe modifies how Lightroom makes certain assumptions when it sends print data streams to printer drivers and printer manufacturers will update their printer drivers to be more bulletproof regarding operating system color managment differences.
Sorry for the long-winded message. Unfortunately, this is one of those seemingly simple problems that has a lot of underlying complexity and does not yield a "one size fits all" solution. I will keep this group updated on what I learn as I work with Adobe.
Best,
George

CS4 Printing Issue

I am running into situations where the following error message appears when I try to print out of Photoshop CS4:
Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer.
This seems to be document related as I can have multiple documents open and some will print fine on both of my printers while the one that generates this error will not print at all. I tried saving one of problematic documents, which was a .tiff, to both .psd and .jpg and it still got the error when I tried to print it.
I also tried printing the same document out of Lightroom, while it was open in Photoshop, and Lightroom printed it without any difficulty.
I looked around on the web and found plenty of posts related to this message, but most of the advise ran along the lines of reinstalling print drivers or Photoshop. Knowing that most of the time I do not get this error - it is only with certain documents - I can't see how any of these suggestions would help.
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Both TIFF and JPEG retain the printer metadata. This doesn't solve the issue. You would have to save to a "dumb" format like BMP or TGA that by spec doesn't support any such metadata.
Mylenium

Ptinter Settings? Lightroom prints are TERRIBLE

Hi!
I would greatly appreciate some suggestions on what I can do to resolve this problem.
I am trying out Lightroom because I am really interested in its features. However, one of the things I am running into problems with is with printing pictures. They all come out washed out, dark. I've tried several of the settings in Lightroom as well as in my printer driver (Canon MP760) and nothing seems to work. (And I've wasted a lot of ink and photo paper!)
On the other hand, other picture tools like Google's Picasa do a superb job with the printouts... and I did not have to fiddle with the printer settings at all.
I am telling Lightroom to let the printer manage color (the default setting) and in the printer driver I am using the exact same settings that I use with Picasa. It seems that Lightroom is messing around with the pictures before passing them along to the printer.
Thanks!

Same problem for me with a Canon Pixma IP5000 printer and Lightroom-- and for me, it wasn't just Lightroom prints-- I had the same issue as you if I used website photo printing firms-- but I was able to resolve it and get a reasonably good match of Lightroom print to monitor view. (Don't expect perfection here with the average consumer-level monitor. You'll make yourself crazy. But you can come pretty darn close.) Here's how I did it:
First, explicitly Remove any existing color calibration settings other than the one for your monitor in Windows. You may think you don't have one, but check. I'd forgotten until I checked that I had installed one for use with Paint Shop Pro photo software; it was messing me up. You remove color calibration profiles by right-clicking a blank area of your desktop, choosing Properties>Advanced>Color Management, highlighting any color profile other than the one for your monitor, and Removing it.
Then get and use a Color Vision Spyder 2 express monitor calibrator. I thought, Ah, that's silly, I can calibrate my monitor close enough for jazz using website calibration screens, but these gadgets do much better than I could at free websites and are well worth the money considering what Lightroom and other photo software AND throwaway prints cost. These calibrators are priced well under $100 shipped at websites such as amazon or newegg. I have a Sony SDM-HS95P LCD monitor, and I can't just go with the Spyder2 calibrator settings... I have to make an additional minor adjustment on my monitor of Brightness from the Sony default 50 to 10, and from Color Temperature to User Adjust>Red>101 instead of default 128, after calibrating. YMMV, of course, depending on your monitor, but the point is, you may still need to experiment and adjust a tad after calibrating to find a good match of monitor to print. Still, using a monitor calibration device helped me A LOT and I highly recommend biting the bullet and trying one, given your issue. Of course, you want to use Spyder2's color management profile as your default, that loads at bootup.
OK, on to Lightroom settings for your printer. Remember, I have a different Canon printer than you have, so again, YMMV, and you may need to make some adjustments here to what works for me, but it should still give you a good lead on how to proceed with your Canon printer. Canon printers do seem to need some custom settings compared to other brands for success in printing within Lightroom. What follows is copied from notes I keep in a .doc file on my PC for making 4x6 prints with Canon Photo Paper Plus Glossy in Lightroom.
To enable borderless printing of 4x6 images, first click Page Setup on the Printer module of Lightroom to enter printer settings, and then Properties>Page Setup and check Borderless Printing. If you don't do this first before trying to set up Lightroom, Lightroom won't let you set Margins to 0.00 or do borderless printing.
Set Lightroom: Print>Print Resolution 240 dpi for 4x6, Print Sharpening>High, Color Management Profile NOT Managed by Printer, but by Canon iP5000 SP2 (SP is for Photo Paper Plus and 2 is for Quality Fine {setbelow-- to 2, to match this setting here}; if you click Other and select MP instead, that's for Matte Paper, and if you select one of the PRs, that's for Photo Paper Pro). These profiles, incidentally, get installed by the Canon Printer Driver. Rendering Intent in Lightroom should be set to Relative, not Perceptual; Relative is a better color and gamma match to monitor.
Press in Lightroom: Page Setup, Print Settings, or Print (it doesn't matter) to set Canon printer Setup as follows: Size 4x6, orientation Portrait (even for a landscape image), Source to Paper Feed Switch. Click Properties and set Main>Media Type>Photo Paper Glossy, Print Quality>Custom>Set>Quality>High>2 (this number matches the number corresponding to the paper profile you selected in Lightroom's Color Management Profile) and turn on Diffusion. OK. Color Adjustment>Manual>Intensity 17 (makes prints slightly darker to match what you see on monitor. For some prints, you have to adjust the Color Balance numbers. These changes are best made from Page Setup in Lightroom, not Print>Properties; doing it the latter way, changes often don't take, i.e., the program seems to save the changes but goes ahead and prints it unchanged(!) and restores the previous settings as if you hadn't changed them(!!). Contrary to what you might expect, do NOT turn on ICM in Manual. ICM here definitely messes things up on my Canon printer. Page Setup tab: check Borderless Printing. Move the Amount of Extension slider to second position from far left (despite Canon's recommendation; otherwise, it cuts off too much of the image-- as it is, second position from far left cuts a small amount, but far left position leaves a tiny white border in prints). Effects tab: uncheck everything, including Vivid.
More info I drew on to connect all this together is found in
http://www.steves-digicams.com/techcorner/June_2005.html
Info on Canon's paper profiles and matching monitor to printer on Canon's website, unfortunately, was unclear and inadequate for me, anyway, and judging by Adobe forums, for others as well.
Now back in Lightroom's Printer Module... On right, under Image Settings, check options: Auto Rotate to Fit, and Repeat One Photo Per Page (assuming you're printing images and not contact sheets.) (Be careful about Zoom to Fill Frame-- it cuts off a small part of the sides.) Set Margins to 0.00 and Cell size to 6.00 and 4.00; if you can't hit these settings, go back to Page Setup and recheck Borderless Printing. Scroll down on the right and set Print Job/Print Resolution to 320 dpi...
Press the key on the Pixma to pull photo paper from the top and insert photo paper glossy side up the long way.
The first time I tried printing, it wanted to print every print in the filmstrip. Look in the bottom left to see how many photos it thinks are selected. If it's all, and you want just the one image selected, don't proceed, or it will print the first image in the filmstrip. One workaround, I found, is to put the photo(s) I want printed in Quick Collection, and then I can print one, or a few.
Once you click Print, it will take awhile to set up before printing actually starts. Look in the upper left of Lightroom you can monitor the printing prep process (remember, it's converting RAW files to printable format, often, so this can be slow).

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
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If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
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Shlomi

New airport extreme and printer issues

OK here is the deal
I have the new airport and a hp psc 750 printer. I have a new macbook which can not print on this printer. It will recognize it thru bonjour but will not install the driver - the odd thing is that I have a pc connected directly and a windows based wireless laptop which both are able to print via this airport. I also have an external hard drive that is connected to the airport. All of the computers are able access this drive. So all appears in order except for the macbook-printer issue. I contacted tech support and they claimed driver issue. Anyone have any ideas - I have updated the most recent drivers for this computer and I was able to install this printer via a usb connection. Thanks

There have been a few posts about issues with HP printers working or not working as the case may be through the extreme. I can't remember what they say, but a search for HP in this forum may well help you.
Sorry to be so vague, just thought it might be a start for you.

Printing issue

I just replaced my b/w cartridge which was working for about 10 copies and now trying to print a colored copy and while the color print is fine, the black ink is coming out blurry/smudged. The screen indicates "Print cartridge problem (Black) Refer to device documntatnion to troubleshoot" I took out the cartridge, shook it, put it back in - no luck - help! Thanks

Hi @LYNNHAAG , and welcome to the HP Forums!
I see you're experiencing print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Need help diagnosing cause of printing issue w/ image distortion

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

Remote Desktop Connection and printing issues

Hi,
I am using Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I noted there is problem with the printer issues. Sometimes, when I tried to print some documents using applications
in Windows Server with my local printer in my room connected to desktop, it won't work.
Moreover, I need to go to Windows Server, Component Service to restart printer spooler so it will work again. This is a pain.
I also noticed there is about 30 seconds wait to process any document to print.
Unlike if I print documents directly from my local desktop computer running Windows 7 and connected to local printer, it only takes seconds to print.
My desktop is connected to Windows Server 2008 via local area network. I should not expect such a significant delay in printing.
I also wonder why printer spooler needs to be restarted when printer is not working.
Can anyone advise me about this? Can Microsoft looks into this problem and release updates to fix the bug to improve the system?
Thanks
Regards,
Clement

Hi,
Please check if you turn on this settings:
You need to set this up just before you connect. The setting will be saved so that you won't need to change it the next time you connect.
1. Open Remote Desktop Connection by clicking the Start button, clicking
All Programs, clicking Accessories, and then clicking
Remote Desktop Connection.
2.Click Options, and then click the Local Resources
tab.
3.Under Local devices and resources, select the Printers check box.
4.Click Connect to start the session.
Make sure that you select your printer in the Print dialog box each time you print.
Karen Hu
TechNet Community Support

Firmware upgrade?? Printing Issues?? HP Designjet Z6100ps

I have a Designjet purchase as a demo in 1/2008. The last firmware upgrade that is currently installed is GG-GG_9.0.0.4. I am having printing issues where it prints about 4" of my prints from Apogee Printdrive (which comes from a windows computer) and then wants a restart with the firmware error code. Prints from the MAC are fine and will go straight thru. I have tried multiple firmware upgrades (the latest is GG-GG_11_00_00-2_mvl40-x86-opt_B.dmg) and it is all invalid. After a week of trial and error and trying different upgrades from different computers I am at my whits end. We print to the this printer presslayouts to look at before plating for press. Printing Banners from the MAC is no problem. Anyone have any suggestions. And of course, warranty and service is nill.

I am linking you to the the Designjet forums below. Please just repost your question their it will have better chance of getting answered.
Designjet forum

Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
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