Lync slow connection issues, long login times

hi
i currently have this issue with uses externally over the Wan connecting to lync server. the users are experiencing long log in times.
i have attached a link for the decrypted wireshark file. any assistance will be much appreciated.

Did you deploy Lync Edge Server?
For external access of Lync user, you need to deploy Lync Edge Server.
If you have deployed Lync Edge Server, please follow the link below to check your Lync Edge is configured correctly.
http://blogs.technet.com/b/nexthop/archive/2011/12/07/useful-tips-for-testing-your-lync-edge-server.aspx
I would prefer you to collect the trace file with Lync Debugging Tool on Lync Edge for troubleshooting.
Lisa Zheng
TechNet Community Support

Similar Messages

Long login times on solaris 10

I had this nested in another thread, pulling it out to be seen
easier I hope...
I have a solaris 10 install that has a very long login time.
If you telnet or ssh to the machine, you are prompted for the username
and then password, then the system takes 4-5 minutes
to get you into the system. (to a prompt)
We do not use NIS and the home directory is on the local
root disk, so I don't think it would be an issue of finding
the home dir.
Initially I saw this problem above, where I would get a username
prompt, then the many minute pause, then the password prompt.
Once I'm in past this point, I have no problems. I don't see any errors
in the logs either.
I initally thought it might be the pam.conf causing problems.
(was just doing ssh) but I've seen the same issue from telnet
and I've removed the one call in sshd_conf to pam that I
could find.

how is the resolver working? Can you reverse-lookup IP addresses?
When you logon to the machine using ssh SSH will try and reverselookup your IP-address, if this doesn't succeed there will be a timeout of a few minutes.
So, try and run nslookup <an ip address> to test your resolver.
Also verify you resolv configuration:
grep ^hosts /etc/nsswitch.conf
cat /etc/resolv.conf
7/M.

I am having wireless connectivity issues with my time capsule

Over the last 3 days my wireless devices have been having issues with connectivity.
Network setup:
Modem - Motorola SB5102 Cable Modem
1 TB Time Capsule 802.11n (second generation)
The devices are approximately 3 feet apart.
Wired Device:
Mac Pro (2008 build) running OSX 10.6.8, Airport Utility 5.6.1
Wireless Devices:
Playstation 3
Macbook Air
iPhone 5c
iPhone 4
I am having issues with internet connectivity. The wireless signal strength is fine as all devices can find the network. However when connected to the network accessing the internet on the Macbook Air, or either iPhone is slow and streaming services such as Netflix cannot connect. I have intermitant connectivity to the Playstation Network on the PS3.
I have wired both the Macbook Air and PS3 directly to the Time Capsule and have no issues, internet is accessible and streaming services are fine.
I have power cycled all the devices (Time Capsule, macbook, iphones, PS3, modem) to no result.
I am looking for any other suggestions that may help me with my wireless connectivity issue.

A Gen2 TC is probably on its last gasp.. and it is well overdue for replacement.
If you want to get more life out of it you normally need to repair or replace the internal power supply.. This is not done by apple or any of their repair centres.
Just do ebay search and you will find sellers with replacement supplies.
Otherwise to test, do a full factory reset..
I would also downgrade the firmware.. 7.5.2 will work just as well for you and has less bugs than 7.6.x firmware.
To downgrade hold down the option key when you select firmware version.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
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WRT300N V1.1 - Firmw v1.51.2 - Problems to get wireless connection after long idle time

Hello,
I have a WRT300N, v1.1 with latest firmware available (v1.51.2).
I've been experiencing a strange problem:
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2. I have tried using different OSes (Windows XP SP2, Windows Vista, and Symbian OS);
3. Wireline connection to a FE port works (if I plug a device using the cable, I can get an IP address and navigate to the internet).
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Is this a known issue?
Thanks, Gustavo

Well as you are able to go online from your Hardwired Computer, then i think you need to make some changes on the Wireless Part of your Router. Follow this settings on your Router, i think this might solve the problem.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
- Here select manual configuration...Wireless Network mode should be mixed...
- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Radio Band to Wide-40MHz and change the Wide channel to 9 and Standard Channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on save settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA, For Encryption, select AES...For Passphrase input your desired WPA Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone.
NOTE : Passphrase should be more that 8 characters...
Click on Advanced Wireless Settings
Change the Beacon Interval to 50 >>Change the Fragmentation Threshold to 2304 Change the RTS Threshold to 2307 >>Click on "Save Settings"...
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Slow Connection speed at all times, with regular d...

I would really appreciate any advice you have to offer! (P.s Connection time is so low because I recently connected the router to the test socket to see if there was a problem with my internal wiring)
I've been experiencing a slow connection speed (even though the router is connected to the master socket) much slower than with my previous provider and a very intermittent service. The broadband connection seems to drop out every time the landline is in use and when using the landline you can hear a lot of static/crackling in the background.
Connection Information
Line state:
Connected
Connection time:
0 days, 01:32:51
Downstream:
1.12 Mbps
Upstream:
444.9 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
5.4 dB / 8.6 dB
Line attenuation (Down/Up):
29.6 dB / 14.8 dB
Output power (Down/Up):
19.4 dBm / 9.9 dBm
FEC Events (Down/Up):
1412 / 0
CRC Events (Down/Up):
0 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 131
Error Seconds (Local/Remote):
12 / 15
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
937 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 937 Kbps
For your connection, the acceptable range of speeds is 400-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1146 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
IP Profile for your line is - 1010 Kbps
I would really appreciate any help and advice! (P.s the connection time is so low because I tried to connect the router to the test socket to check if the fault was with the wiring. The router is normally on 24/7 and these problems still occur)
Solved!
Go to Solution.

Hi and welcome to the forum.
Have you tried another known working telephone into that test socket without an ADSL fiter.
If you have done all that you will need to report to your comms provider, if its BT Retail you will need to call them on 0800 800 151 or 0330 123 4151 from a mobile phone.
They will mention about charges but as long as you have done as suggested and you have not damaged any of the incoming wiring there "should" be no charge. when you phone do NOT mention broadband once any noise on your line is solved then your broadband will improve
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Long login times

Hi all,
I have 2 Netware servers: 6 sp5 & 6.5 sp7
The NW client, mostly 4.91 sp4, but some older, are all setup for contextless login. It has been working for at least 2 years now. Recently, our login time has changed from seconds to about 45 seconds. This is happening to every workstation, so I am inclined to think it isn't a workstation setting issue.
Contextless login seems to be working properly. When you type in a username it finds it immediately. The other odd part is that if you go to Advanced then Tree and manually select the tree, it logs in properly.
I have DHCP pushing these options:
78 - Directory Agent
79 - Service Scope
85 - NDS Servers
86 - NDS Tree Name
Any ideas would be seriously appreciated.
Daniel Blake
Milford Central School

I've got a wireshark packet capture that contains a workstation login, but I'm not getting much from reading it. I don't really feel comfortable posting a packet capture with a login to an open forum though. Can I send it to someone's email directly instead?
It happened quickly, not gradually over time. I'm a one man IT shop, so this has been like this for over a month while I've had to deal with more pressing matters.
It happens every time without fail. You can get around the lag by going to Advanced > Tree >manually select the tree >then login.
No hardware changes. I have to check, but I'm pretty sure it was right around when I installed some patches to both NW servers.
It might have to do with trying to get MS AD to use our Netware DNS servers. I thought I was being intelligent when I named the AD forest the same as our registered domain name. Our Netware 6.5 server has been serving our domain to the world happily for years now.
Exported our internal Primary DNS zone (Our ISP handles our Public DNS).
Forgot to export the In-ADDR.ARPA zone. Silly me.
Put the NW DNS servers as the Windows 2003 Domain Controller DNS servers.
Added the Windows server to the Netware DNS Allow Update.
It immediately did it's job... and hijacked the registered domain name to the Windows server seeing as that was what I had named the forest. Blushing from stupidity :-(
So to immediately get our domain back up, I created a forwarding default webpage pointing to the real web server on our Netware 6.5 box. After a few days, I decided to remove all things AD from our NW DNS and find a different method. So I removed the Windows server from the Allow Update list and manually deleted anything AD in our NW DNS. Finally re-imported the Pre-AD DNS and looked through the In-ADDR.ARPA zone for any wrong entries.
Daniel Blake
Milford Central School
>>> Andrew C Taubman<[email protected]> 4/22/2008 7:23 PM >>>
OK so it's before the login script even starts, so that eliminates many
possible candidates. We'll need to see what's happening on the wire in
that period.
What change or update triggered the problem? Was it OK one day then
suddenly like this the next, or gradually got worse, or what? Any
changes in your network infrastructure around the time it happened? Does
it happen every time on every PC, without fail? Any clues will be helpful.
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://forums.novell.com/
(Sorry, support is not provided via e-mail)

Extremely long login times

I'm running a 10.6.7 server with my clients logging into the LDAP. For whatever reason, the clients' login times are usually 5+ minutes. I would imagine that this is some sort of authentication issue but haven't the slightest idea where to attempt to start to troubleshoot. Has anyone come across this before? DNS seems ok, and once the users are logged in everything seems to work fine. Could it be Kerberos that is causing the issue?
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Check your date and time on the client computers. Be sure that they match the time on the server. Kerberos requires that the time be accurate for it to work properly.
...just a hunch...

Macromedia Contribute 3.11 Slow Connection issues Windows 7

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Hi,
To speed up RDP connection, please select High Color (16 bit) under Colors, and under Experience tab, select Modem (56 Kbps).
To make IE fast, safe and stable, please attempt to run this fixit below:
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Macromedia Contribute - Slow Connection issues

Dear Friends,
I am new to Macromedia Contribute 3.11, i am experiencing lot of issues at the moment.
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Sats

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On my computer Network Interface link speed on en0 is 100 Mb and on en1, it is 54 Mb.
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Have spent another hour of my life on the phone to BT helpline this afternoon.
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Connection issues dropping multiple times

When with talk talk they changed the profile to 12db interleaved which seemed to be a lot better, can this be done for me with BT?

welcome to the forum
that could be done but it may some forum members can offer some help which may get the noise problem solved and enable the noise margin to remain at 6
in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Lync mobile device connection issue

Hello everybody,
I'm implementing Lync Mobility and remote access in our organization. Remote access is workig fine. But mobile devices cannot connecting to Lync Server 2010. My topology is :
Reverse Proxy Server(IIS7 works fine) <--> Front End Server <--> Back End Server
pool : pool1.lynctest.local
internal web srvc : lyncinternalweb.lynctest.local
external web srvc : lyncweb.lynctest.domain.com
All internal and external DNS records created. Deployed internal CA and external internal web service certificates issued from internal CA. Also installed all root certificates on mobile devices and other remote machines. Below is log from android device.
20 Mar 2014 10:53:27 INFO APPLICATION:SignIn. signInAsUserState=0, actualSessionState=0
20 Mar 2014 10:53:27 INFO APPLICATION:Sending AutoDiscovery request (in sign-in sequence)
20 Mar 2014 10:53:27 INFO TRANSPORT:setUsernamePasswordCredential changing credential:
20 Mar 2014 10:53:27 INFO TRANSPORT:Credential information: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) compatibleServiceIds(1)
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20 Mar 2014 10:53:27 INFO APPLICATION:Storing 2 out-of-sync components took 49ms
20 Mar 2014 10:53:27 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:53:27 INFO APPLICATION:Discover UCWA urls from https://lyncdiscover.lynctest.golomtbank.com & https://lyncdiscover.lynctest.golomtbank.com for sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:Extracted lynctest.golomtbank.com from sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:Starting Auto Discovery with urls https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected] and https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
20 Mar 2014 10:53:27 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
20 Mar 2014 10:53:27 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
20 Mar 2014 10:53:27 INFO APPLICATION:Submitting new req. <unknown>
20 Mar 2014 10:53:27 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
20 Mar 2014 10:53:27 INFO APPLICATION:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:CLogonSession::setNewActualState() state=1
20 Mar 2014 10:53:27 INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedOut DataAvailable = false
20 Mar 2014 10:53:27 INFO TRANSPORT:<SentRequest>
20 Mar 2014 10:53:27 INFO TRANSPORT:To:https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
20 Mar 2014 10:53:27 INFO TRANSPORT:
20 Mar 2014 10:53:27 INFO TRANSPORT:</SentRequest>
20 Mar 2014 10:53:27 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
20 Mar 2014 10:53:27 VERBOSE HttpConnection: post request: https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 VERBOSE HttpConnection: send request: https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:LogonSession::signIn() succeeded
20 Mar 2014 10:53:27 INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = false
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:33 INFO APPLICATION:Called signOut() in state 1
20 Mar 2014 10:55:33 INFO APPLICATION:Cancelling all requests
20 Mar 2014 10:55:33 INFO APPLICATION:Serialized sipuri=sip:[email protected] intUcwa= extUcwa= intADRoot= extADRoot= location=1 networkType=1
20 Mar 2014 10:55:33 INFO APPLICATION:Storing 2 out-of-sync components took 31ms
20 Mar 2014 10:55:33 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession canceling all requests
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession::setNewActualState() state=0
20 Mar 2014 10:55:33 INFO UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = false
20 Mar 2014 10:55:34 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:34 INFO APPLICATION:Storing 1 out-of-sync Object Models took 22ms
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:42 INFO APPLICATION:CMcxDataSynchronizer now in mode 1
20 Mar 2014 10:55:42 INFO APPLICATION:Mode 1 scheduled to timeout in 30.000000s
20 Mar 2014 10:55:42 INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:43 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Also I tested web services by web browser and they seem fine. I cannot find what's wrong with this. Please help me dears.
Thank you

The ports will be visible in the Netstat result after a connection has been setup by a mobile device.
For details, you can check http://www.lync-blog.nl/?p=671&lang=en
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Please follow the follow blog to troubleshoot external Lync Mobility connectivity issue step by step:
http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
Lisa Zheng
TechNet Community Support

Lync slow connection issues, long login times

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