Macbook won't print in color printer is fine and other mac prints color

Hi.
My HP color printer test pages fine and prints fine with an old imac I have, but my macbook pro sents photos, pages docs, pdfs, etc and they all come out black and white.  I can't find any printer setting that is messed up and the docs are in color on my computer, I've looked in the HP utility as well as system preferences print&fax -- in pages, preview, iphoto, they all look fine, but prints B&W.  I normally use wireless networking but have pluged the pirnter diredctly into my machine and the same problem exits.  It's solated to my macbook pro.  I have a b&w laser printer on the network that is fine.
oh, and yeah--this used to print in color and worked fine for about a year, now it doesn't.
HP 8500 a910
os 10.6.8 on a macbook pro 2.4 w/ 4ram
pages 09
help

From reading your post it sounds like a driver issue. Can you confirm the driver you are using. This can be determined by opening Print & Fax, selecting the HP in the printers list and then opening Options & Supplies. Under the Driver tab you will see what driver you are using.
Now for your information, if you were using the Generic PCL Laser printer, this will only print in b&w. So you would need to change this to the HP8500, or if your printer supports Postscript, you could select the Generic Postscript driver and see if this also prints in b&w.

Similar Messages

  • My 3210 will not print in pink/magenta. photos and other pictures print in green tones.

    my 3210 will not print in pink/magenta.  photos and other pictures print in green tones.  i've seen posts clear back from 2011 with no replies or solutions.  if this is hp's definition of product support, i will be sure to choose a different manufacturer when purchasing my next printer ... which will be SOON.

    Hello @justjen ,
    Welcome to the HP forums.
    I understand that your Photosmart 3210 stopped printing magenta.
    I would like to help.
    Try going through the steps in the following document.
    Printed Colors Are Not the Colors Expected
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • I am running Facetime version 1.0.3 (167) on MacBook Pro OSx 10.6.8 but Facetime fails to other Mac devices. What version of Facetime can I upgrade to in order to rectify this ?.

    I am running Facetime version 1.0.3 (167) on MacBook Pro OSx 10.6.8 but Facetime fails to other Mac devices. What version of Facetime can I upgrade to in order to rectify this ?.

    Unable to make or receive FaceTime calls after April 16, 2014

  • Have reset Firefox & completed all of steps in "Flash video won't play full screen on YouTube, Facebook and other websites", but video still won't work. Help!

    I have reset Firefox, completed all the steps in "flash video won't play full screen on YouTube, Facebook and other websites". And the video still won't play in full screen. It will play, but frequently stops or sound continues and picture freezes. I have noticed that if I continually move my mouse, it plays fine. All these videos play fine in IE and Chrome.

    Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
    To disable hardware acceleration in Flash Player:
    #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
    #Right-click on the Flash Player logo on that page.
    #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
    # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
    # Remove the check mark from '''Enable hardware acceleration'''.
    # Click '''Close''' to close the Adobe Flash Player Settings Window.
    # Restart Firefox.
    This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
    Does this solve the problem? Let us know.

  • Color Management, Photoshop CS3 and Epson Inkjet Printer

    I have been down this road before but here goes again...
    Im using Photoshop CS3.
    Im printing on an Epson Stylus Photo RX680 using Photo quality inkjet paper.
    I know this printer is capable of very good quality prints.
    Thing is I can not figure out the correct combination of color management settings to get a decent print out of Photoshop or InDesign.
    I have read that you are supposed to turn off all printer color management and let Adobe manage the color. Doesnt seem to work.
    I just get overly magenta images that look awful.
    If I let the Epson color management control color I can get a lot closer but the print out is far from accurate or high quality.
    So what the heck IS the correct protocol for printing to an Epson inkjet printer from an Adobe app.
    BTW, I do seem to get a fairly decent print out of something like a PDF which I understand does its own postscript conversion before hitting the printer.
    Is this what my issue is?
    Does Photoshop or InDesign require postscript ripper software to get decent results out of an inkjet printer?

    Have spent hours with both Adobe and Epson support people. I've read several of these forums. Is there an insurmountable problem with CS3 and Epson (2200/2400 are mine)? I have the Leopard patches and upgrade 10.5.4.
    With Photoshop managing the color I get prints that are slightly underexposed and carry a pink cast. Color management is off. With the printer managing the color I get prints that are too green and dark. Epson advice here is to have color management off. There are two other choices for management but to adjust a perfectly balanced print to the printer's whim seem like cruel punishment.
    Have a calibrated monitor and my CS2 works beautifully. Perhaps the best idea is to just go back to CS2 until Adobe and Epson can decide what to do. According to Adobe people, the CS3 gives much of the management back to Epson. According to Epson -- with CS3, you should choose the printer to manage the color (since this seems to be the trend between the two companies) but we users are not happy with the results.
    What is the solution for right now?

  • When I get art work from older illustrator programs and other programs the colors don't print the same as they did about 2 months ago. Big issue for me! How do I cange this or fix it?

    Things were going fine until about a month or so ago, now when I take files from older illustrator programs or other programs that ran fine with illustrator before, the colors change. This is a BIG problem for me right now! I tried the on line help thing and I was afraid to erase the files that it asked me to erase because I may want it back the way it now is some day and because I don't have the files from the older program...  PLS help! Have tryed to call and am waiting for a chat to open,... 

    gaskins,
    You may have different Color Settings, and if you use Pantone you should be aware that the whole interpretation has changed (a number of times, most radically recently).
    If you say more, more can be said.

  • HP Deskjet 3520 e-All in one printer trouble with scanning network, connection and very slow print

    Dear all
    I bought two days ago HP Deskjet 3520 e-All-in one printer serie, but i have some really bad issues with the scanner! I have searched on the internet and i couldn’t find anything to solve the problem. 
    I have installed the printer according to the book of the printer, so everything did go well(i think), except that i can’t connect the scan to my computer, a Mac OS X (i am connected with the printer). I get directed to the website where i can connect the scanner, but every time i try to connect it with wi-fi, i get two notification, one from my computer (from HP Itility (Dutch) program) that the connection is off and second from the website that i have to make sure that i’m connected with internet (which i am) and to check the IP address if it is the same with my computer (which is the same). 
    Obesely something did go wrong, but i can’t find the problem. 
    Beside when its copy or prints a document (no matter how many pages) it’s very slow. It takes 10 -15 minutes till the printer starts. Has it something to do with the problem i’ve got with the scanner or is the printer always so slow? Because the very first time, when i installed the printer, it printed very fast.
    By the way i also print the test-results to check if there is a problem, but according to test-results there are no problems at all. 
    I hope that someone recognize this problem and can help me to solve it. 
    Regards, 
    Esra

    Hello chesterpascual,
    Welcome to the HP Support Forums!
    Regarding the Deskjet 3520 and the error to use setup cartridges, you will need to call HP's Technical Support to see about sending some to you.
    Click here to locate the contact information.
    Regards,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Printing problem-new HP Laserjet P2015 and VERY slow printing-

    I have a new HP Laserjet p2015, and while it does print, it is VERY slow—typically about 1 page per minute even for plain black-and-white Word documents. Much time spent with HP support, even got a new new machine… they're out of ideas and think it might be OS related…
    Where do I begin to troubleshoot this?
    Printer is connected directly to computer via USB.

    I have downloaded new drivers, removed and added the printer multiple times, etc. As I mentioned, I've spent a few hours with HP support, tried new USB cable, even got a new machine. They now believe it's something with my system.
    Any reason to believe that reinstalling my system software will help?
    By the way: Printing from Text Edit is not faster. Or if it is, not very. In any case, it's not a realistic solution

  • HP Officejet PRO 8500A Plus...can"t print wirelessly from web...all other wireless prints ok

    HAD TO REINSTALL MY PRINTER SOME TIME AGO.....NOW I CAN'T PRINT FROM WEB...ALL OTHER WIRELESS PRINT REQUESTS WORK FINE.  DO I NEED TO ENABLE SOMETHING TO GET THIS TO WORK?  WHEN I FIRST INSTALLED MY PRINTER EVERYTHING WORKED FINE....OBVIOUSLY I MESSED UP SOMETHING IN THE RE-INSTALL?

    Please reload the drivers and software on the Win7 PC.  Reconfigure and try again. 
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • The document shows in the printer viewer, but it is paused and will not print.

    Hi, when ever I try to print anything, the doc is in the viewer but is always paused, and will not print. I've tried to restart, but it will not do it.
    Any advice?

    Hi, are you referring to a problem in trying to print via the ePrint service e.g.. sending an email to your printer's email address, or printing directly from your PC/laptop?
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • Printing to PDF from existing PDFs and other MS programs for Mac

    I just purchased Adobe PDF Pack software online because it said it is required if you want the print to PDF function to work from an existing PDF, word or excel, ppt file. Now I don’t see that functionality. Am I missing something or was this software not the correct item to buy? My computer is a Mac OSX Version 10.6.8

    Hi there jaquib,
    With your Adobe PDF Pack subscription, you can convert files to PDF using the CreatePDF service, or convert PDF files to various formats (including Word, Excel, PowerPoint, and others) using the ExportPDF service.
    To get started, you log in to your account at https://cloud.acrobat.com and log in with your Adobe ID and password. The files you convert are stored online in your account, but you can download them to your computer as well.
    I hope that helps.
    Best,
    Sara

  • Check printing issue when vendor in Arabic and other in english are used

    We are facing a scenario in which when we try to print two checks (one in arabic and the other in english)  , the amount in words for english is creating alignment issue . Like 54647.08 in words would be fifty four thousand six hundred fourty seven  and  eight / hundred of the currency . But it is getting displayed as  'and  eight / hundred of the currency fifty four thousand six hundred fourty seven .This issue is coming only when the english check comes after arabic one and not vice-versa and also when  the amount in words is bigger (not in case of amounts like 70000 )

    Hi
    Try to use CALL FUNCTION 'SPELL_AMOUNT'  Currecny Key = "USD"  irrespective of the  currency  and then based on the country key or langauge  Concatenate the Currency to the SPELL AMOUNT..
    surya

  • Printing to DVD Disk From Photoshop and Other Apps

    I have Sure Thing disk labeling software and Photoshop CC that I use to create labels. There doesn't seem to be any presets for using this specific printer to work with DVD disks. How do I get the info for this printer into the other apps so that they show up as choices in the print settings? Your user manual gives NO information on this. What settings should I use?
    For example, in the Photoshop print settings, when I select the Pro-100 as the printer it shows a print preview window that is inaccurate. It shows a 5.95" x 12.6" document with the print design in the center vertically and horizontally. But, the DVD is not in the center of the print tray. It is about 2/3rd of the way up and slightly to the left. The computer needs to know the exact position settings so that it prints where it's supposed to.
    In the Sure Thing software, the presets do not even list this printer. It seems when you install the printer driver software, that all of that information should be installed into any apps that use the printer. The same goes for the DVD case inserts.

    Applications don't have printer specific information -- all of that is part of the printer driver provided by the printer manufacturer.
    You need to contact your printer maker and work with them to determine why their driver is not providing the necessary information to the OS and Photoshop.

  • Printer message on computer says deleting print but will not clear screen and will nopt print

    my printer message says deleting for current print. but it will not clear screen and i cant print anything

    Hi @davecdavec6601,
    Welcome to the HP Forums!
    I understand that you cannot print, and I am happy to help!
    For further assistance, I will need to know some additional information:
    The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, Ethernet, or USB.
    If the printer is able to make copies.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. 
    Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  
    Hope to hear from you soon, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Our lap top lost power as it was printing from our hp psc 1315 and will not print now

    The printer was in the middle of printing and the lap top lost power. When I repowered it the print spit out and now the printer will not print.  The print sits in the  que but does not finish. Help - thanks

    Hello @dbrown68,
    Welcome to the HP Support Forums!
    I understand that since losing power on your laptop in the middle on a print job your HP PSC 1315 All-in-One Printer will not print from your Windows XP computer. I would like to assist you today with resolving this issue.
    To start can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve the conflicts for you. There is the likelihood that when the computer shut down during the in progress print that print job became corrupted in the Print Spooler of the computer. The Print Spooler is the print system on your computer and controls all printing no matter the make or model of printer. The job can remain corrupted and stuck in the Print Spooler even after printing. Ideally, if any Print Spooler corruptions are found the HP Print and Scan Doctor Tool will resolve those corruptions.
    Please respond to this post with the result of running the HP Print and Scan Doctor Tool. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Maybe you are looking for

  • HP Office Jet Pro 8610 won't scan to imac system 10.10.1

    I can get the printer to scan from my computer, but not post it on the desktop. It say the function is disabled and contact set up person or administrator. My son set it up and is not available. I will be the administrator. How do I enable the functi

  • PO not getting created in the backend

    Hi I have made settings for R/3 PO to be created once a SC is approved, but I get the following errors in the "Application monitors>Shopping cart> backend application errors" 000Creation of PO using Enjoy BAPIunsuccessful MEPO 085Check item number 0

  • CS6 installation failed - Volume E: does not exist

    Having previously had CS6 on E: drive with the WinXP 32bit OS, I have recently upgraded to a SSD anbd it's now my C: drive. I then did a clean re-instal of everything.  However CS6 fails to install with 8 warnings and an error - InstallDir Volume E:

  • Difference between 1.5 and 2.0 in transcoding

    When I import some of my MPG files to 1.5, it says 'don't trancode'. This is OK and it works very well. Version 2.0 transcodes the same file without the option for 'don't transcode'. What are the differences between version 1.5 and 2.0?

  • Lost CD of creative MuVo V100 2GB

    I lost my CD of my MuVo V00 2GB. I need the Creative Media Explorer where you can transfer songs to the player and set the order of the songs. Is there a download for it's My firmware is .05.0e. I already looked here http://support.creative.com/Produ