Made a purchase for gems on clash of clans and purchase was multiplied 2 times can i be refunded?
i decided to by some gems in this game because others said it was safe and i purchased it and on my bank statement states a purchase 3 times when i purchased it once can i be refuned by apple?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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Just sent $10.45 for 1200 gems in clash of clans and i didnt anygem in my base why?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?
Have you contacted iTunes Support and asked them why it's appearing ? If not then you will need to do so (we are fellow users here on these forums, we won't know why) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
BOught gems in clash of clans and did not recieve them. Went to the forums and it said go to apple support. Apple support said go to the developer what do I do because they say go to each other?
You need to take it up with the developer first. If they don't fix things, you need to open the issue with iTunes support.
Going by the threads here, not a day goes by that someone doesn't have an issue with in app purchases in Clash of Clans. -
TS3297 I can't buy gems in clash of clans and its saying that connect to apple support to get help
I want to buy some gems in clash of clans and I have no idea why is it stop me by saying connect to apple support to solve this issue
Can you tell us exactly what it said?
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I have purchased gems on clash of clans and i haven't received my gems.
I purchased gems on clash of clans, 20$ pack, and at first it was processing it and it wouldn't load or give me gems, so i closed it out and re opened it to see if it worked and it hasn't, so i thought it was my connection possibly lagging. and i ended up trying a few more times and still nothing. then i go to check my bank account to see if it purchased and it did.. spent 80$ and i still haven't received one gem. i have emailed super cell about this situation and from what i've read it takes about 6-8 weeks for them to respond. I really don't have the time to wait. I really would like to talk to someone who can help my problem. if possible i would like to be reimbursed. if not that's not to big. but if i cannot be i would like to receive my gems soon.
Try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Payed for a pile of gems on clash of clans and says i did not
I payed for a pile of gems on Clash of Clans on March 12 and it says i have not. I can no longer update my apps or buy any it automatically takes me to my billing. I would be more than happy to pay for it again on another credit card but it says "for assistance, contact Itunes Support at www.apple.com/support/itunes/ww/. I just want to be able to do things again on my itunes Please Help.
-Fillingi would probably call apple support with your credit card statement in hand( if they did charge) and speak with a representive to help resolve this issue. (800) MY-IPHONE (800-694-7466)
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Purchase for gems in clash of clans on my visa....I Have Big Problem
hello,, I have many problem with purchase inside the game Clash Of clans for more Gems ...i cannot purchase gems from my visa kuwait please help me fast and thank you for helping .
Help you what?
We are itunes users just like you.
What happens when you try? -
Hi
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have been overcharged, or been charged for items that neither you nor anybody who has access to your account or devices made, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Im getting frustrated it makes no sense my card is fine i just used it about 20 mins ago
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I did not want that many
If you've been overcharged then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
What should i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
payed for them and never got them
If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi.i have 10 $ in my account.but i cant buy Gem in clash of clans .
hi.i have 10 $ in my account.but i cant buy Gem in clash of clans . and when i go to buy gem give me this massage :
your purchase not be compelet.
plz help meeeeeeeeeee.Your purchase is most likely being declined because of the sales tax added onto the purchase would increase the cost of your purchase over your available balance.
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How do you purchase in-app game extras like gems for the game Clash of Clans with an i-tunes gift card? I have downloaded three $10 gift cards on my i-phone 4 and can't seem to purchase any extra game stuff (gems) without it charging my credit card that I have attached to my i-phone. So what I am saying is I have $30 worth of i-tunes gift cards downloaded on my i-phone and can't seem to use it, not for what I want anyways...
Thanks any help would be great!Do exactly what it told you to do and contact itunes support
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