TS1424 I am being charged for $463 worth of gems in clash of clans and I only bought 30 manually now I am being charged for this

I did not want that many

If you've been overcharged then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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  • Just sent $10.45 for 1200 gems in clash of clans and i didnt anygem in my base why?

    Just sent $10.45 for 1200 gems in clash of clans and i didnt anygem in my base why?

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Payed for a pile of gems on clash of clans and says i did not

    I payed for a pile of gems on Clash of Clans on March 12 and it says i have not. I can no longer update my apps or buy any it automatically takes me to my billing. I would be more than happy to pay for it again on another credit card but it says "for assistance, contact Itunes Support at www.apple.com/support/itunes/ww/. I just want to be able to do things again on my itunes Please Help.
    -Filling

    i would probably call apple support with your credit card statement in hand( if they did charge) and speak with a representive to help resolve this issue. (800) MY-IPHONE (800-694-7466)

  • HT4009 Brought gems in clash of clans and got charged but never got the gems, what do i do?

    payed for them and never got them

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Made a purchase for gems on clash of clans and purchase was multiplied 2 times can i be refunded?

    i decided to by some gems in this game because others said it was safe and i purchased it and on my bank statement states a purchase 3 times when i purchased it once can i be refuned by apple?

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • TS1424 tansaction pending message continuously when trying to purchase gems in clash of clans

    cant purchase gems anymore..keep getting "please wait transaction pending"

    You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Hi- I think I was charged wrong on my receipt. It shows a 19.99 charge for gold for a game I was playing and I only bought 2  of the .99 cent ones. Order number MH******GW

    hi- I think I was charged wrong on my receipt. It shows a 19.99 charge for gold for a game I was playing and I only bought 2  of the .99 cent ones. Order number MH*****GW.
    <Edited by Host>

    You should not post any personal information here. We're all just fellow users and these are public forums, so posting any sort of personal information is a risk. Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT201209 I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

    I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

    The problem is im from the philippines and calling US FROM HERE WILL COST ME EVEN MORE FOR A 10 dollar gift card. I wondering if i can just email the support etc. or whatever online resource they have. Thanks

  • The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on that  wifi network

    The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on my school wifi. I have an iPhone 4S on AT&T and iOS 7.04

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  • Why can't I redeem iTunes credit to buy gems in clash of clans?  It keep charging to my credit card.

    Why can't I redeem iTunes credit to buy gems in clash of clans?  It keeps charging to my credit card. It happened from my iPad and from IPhone 3G.

    You have a balance on your account i.e. you've already redeemed the card onto it ? If you have then it should automatically be used (it's only when gifting that your credit card should be used), you could try contacting iTunes Support and see if they can see why it isn't : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can buy things on iTunes and App Store but for some reason won't let me buy gems on clash of clans?

    I have been trying to buy gems on an app called clash of clans. I have bought a song and 99 cent app to make sure I can buy things. But it still says contact apple support and won't let me buy gems on app any ideas?

    i have this problem too contact apple for help www.apple.com/support/iTunes/ww/. and sent an e-Mail

  • My Macbook Pro is about 4 to 5 years old.  I've noticed the last few months that speed was becoming much slower.  It slowed to a crawl last week and won't even turn on now.  Where do I take this to near Jackson, Michigan for service?.

    My Macbook Pro is about 4 to 5 years old.  I've noticed the last few months that speed was becoming much slower.  It slowed to a crawl last week and won't even turn on now.  Where can I take my Macbook Pro for service near Jackson, Michigan?.

    Things You Can Do To Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
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    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Purchase for gems in clash of clans on my visa....I Have Big Problem

    hello,, I have many problem with purchase inside the game Clash Of clans for more Gems ...i cannot purchase gems from my visa kuwait please help me fast and thank you for helping .

    Help you what?
    We are itunes users just like you.
    What happens when you try?

  • HT1689 Two charges on my credit card 69.99 twice on 17th and same again on 22nd  charged for gems on clash of clans twice

    Hi

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you have been overcharged, or been charged for items that neither you nor anybody who has access to your account or devices made, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Whenever i try to buy gems in clash of clans, it gives me an error sayin " Your puchase could not be completed. For assistance contact iTunes" Plz heelp! im getting ****** of... It has been 15 days!!!

    any ideas?

    Have you been watching the news? Did you see what happened in Boston yesterday? Get a grip; your problem is insignificant. Gems: really!

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