Mail merge speed/reliability issues

As a company we regularly conduct mail merges for anywhere from 50 to 3000 data records within InDesign. We merge to a document with 3/4 layers and 3/4 linked images (but this isn't the cause of the speed issues as it is still slow when these are removed). However, the merge crashes InDesign when using text files of more than 500 data records. This means we have to do all large mail merges in batches of ~250 to maintain system performance. NB, we do use fairly high-spec machines - does anyone know if InDesign mail merges tend to require VERY high spec-machines?
If anyone has any suggestions for performing mail merges (from text files or MS Access) using InDesign I would greatly appreciate them? Any plug-ins specifically intended for mail merges or even better just some tips on machine spec and InDesign/data settings?
Many thanks

Some questions:
Which version of office were you using before? 2003?
Are the data files on a network, or on your local machine? If they are on a network, can you make a copy of one of them on your local machine and try again?
Can you open the files directly in Excel? What extension do they have (.xls, or something else?) I am wondering whether access to other file types has been left blocked on your machine but is allowed on your colleague's machine.
Are you just opening the mail merge main document and seeing this message? If so, do you see the same thing if you start with a new document and try to connect to one of these data sources?
Can you confirm that the message is about Access even though you are trying to connect to an Excel file?
(Also, office 2007 has some new stuff - that let's you specify that certain folders are "trusted" . I don't think that ever affected MailMerge but it may be as well to make sure that your documents and data sources are in trusted locations).
Also worth trying to start Word in "Safe mode" - see, e.g. http://office.microsoft.com/en-gb/word-help/work-with-office-safe-modes-HP010140792.aspx
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