Meeting Place 7.0 Audio Blade

Hi - We are installing Meeting Place 7.0.2.14 with an IPVC3515-MCU for Audio/Video blade running software version 5.7.0.0.21.
We can route and web to the IPVC directly, and all status for the MCU/EMP are fine.
When we try to add the MCU under resource management through the Meeting Place Media Server Administration it authenticates and synchs the configuration, however, the MCU status remains as offline under Resource Management. I have tried restarting the IPVC and Meeting Place services as well as deleting and adding the MCU - but it still appears as offline.
Any assistance would be greatly appreciated.
thanks
Brian

@Radim Mutina.
Yes, like I said before, must read carefully the guidance (docwiki.cisco.com)
If You don't read carefully guidance, it's look similar only 1 word different
I face this problem almost 3 days and I almost gave up, want to open TAC
But, finally I found a needle in a stack of hay
Thank You, for rate Me up

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Meeting place issue- no audio- intermittent issue

Hi Friends,
I have a weird issue in my meeting place setup,
version=8.x, running in UCS, and it is Hardware Media Server(Audio Blades)
The issue is meeting goes to silent mode(No audio) all of sudden and it will automatically recover in 2 or 3 minutes.
During the silent time, nobody will be able to hear anything, complete silence.
My setup is like this
Internal:- IP phone--> CUCM--> Meeting place with HMS(Hardware Media Server)
External: Office--> PSTN cloud--> voice gateway(PRI terminated) with DSP's--> CUCM--> Meeting place with HMS(Hardware Media Server)
Please let me know anybody faced similar issue or any suggestions to go forward.
Regards,
Sanadh

Hi Vinay,
Accessing or playback of recordings requires a Web Scheduling server to manage and convert the recording from the Application server. This is not possible with just an applicaiton server alone.
Thanks,
Derek Johnson
Conferencing TAC

Meeting Place 8.0 Audio Recording play back

Hi,
We are currently using Meeting place 8.5, it is currently installed as Express Media server (Single server solution) as audio only conferencing solution.
I am able to record a meeting using meetingplace conference manager, but there is no option to find/play the recording, when i select the meeting and check the meeting details, I can find that the meeting is recorded but Attachment is displayed as No.
I found links which says to find the meeting using Meeting place web scheduler and find meetings but is if no avail as there is not web server installed in my setup.
Would like to if there is any way to find/play the recording.
Thanks,
Vinay

Hi Vinay,
Accessing or playback of recordings requires a Web Scheduling server to manage and convert the recording from the Application server. This is not possible with just an applicaiton server alone.
Thanks,
Derek Johnson
Conferencing TAC

Webex (cloud) integrated with Meeting Place 8.5 no audio record

Meeting Place 8.5 fully integrated with Webex. Webex scheduling is used. Meeting participants use Webex for the sharing of video and desktop. Meeting participants call into the Meeting Place Server for audio. Recording is turned on by the Host on Webex. Recording is saved. When recording is played back, cannot hear any audio from that I was assuming is recorded on the Meeting Place Server. I need guidance on how to get audio recording of meeting using Meeting Place as the audio conference bridge. Host user is setup on Webex to use Meeting Place server. As far as I can tell users are set up correctly. Any help will be greatly appreciated. Thanks.

Hi Thomas,
Is this a new deployment or a production environment?
What exact version for MeetingPlace 8.5 do you have?
Was recording working before and just stopped, or it never worked?
Can you attach the screen shot of "MeetingPlace Administration Center > Cisco WebEx Configuration > Cisco WebEx Site Configuration"?
Can you attach the screen shot of your "WebEx Site Administration > Manage Site > Site Settings > View Cisco Unified MeetingPlace Integration Settings page" page?
How recording works:
When you start a meeting in WebEx, and participants join audio on MeetingPlace, and you click Record button, WebEx dials in to MeetingPlace using the "NBR Dial-out Number" configured in "WebEx Site Administration > Manage Site > Site Settings > View Cisco Unified MeetingPlace Integration Settings page" and joins the meeting with recording user credentials automatically generated by the system and initiates recording of the audio portion of the meeting. Audio and web recording are afterwards mixed in the cloud and available for playback.
Issues seen with recording:
1. "NBR Dial-out Number" is wrong (wrong Access number is provided when Cisco WebEx Site Configuration was configured).
2. DTMF digits weren't passed properly to MeetingPlace when WebEx dialed in to MeetingPlace to join the meeting and start the recording. However, in those case you would probably hear MeetingPlace prompts in the recording and not silence.
3. Recording wasn't triggered properly in WebEx and needs investigation (investigation with WebEx support)
4. Recording couldn't be started on MeetingPlace and needs investigation (logs, TAC case, etc.)
I hope this information is helpful for the start.
-Dejan

Meeting Place WebEx 8.0 reservationless audio meeting ID issue

We have just converted from Meeting Place Express 2.x to Meeting Place WebEx 8.0 with Type II scheduling. Since this configuration is reservationless, the audio meeting ID is the user's extension by default and it appears there is no way to change the system from always using the same audio meeting ID for the same user. Our issue is that we have many executive admins who book multiple meetings (sometimes overlapping, sometimes back-to-back) and are now having issues. Since the meetings all share the same audio ID, the meetings are stepping on top of one another. Is there some way to allow the users to change the audio ID per meeting or have the system generate an ID for the audio meeting to prevent this issue?

Hi Saurabh,
MCS7835-I3 is supported by MeetingPlace 8.5 for Audio Only solution. You will need to perform the firmware upgrade before installing 8.5, but all that is documented in the installation documentation.
Keep in mind that from MP8.0 to MP8.5, you are transitioning via migration and not via upgrade. This will require taking migration files from MP8.0 server, performing a firmware update, doing a clean installation of MP8.5 and then restoring from migration files.
In order to obtain MP8.5 installation DVD, you have to purchase the MP8.5 upgrade that is usually included in UCSS/ESW contract. If that expired, you will have to consult with your Cisco Account Team on what is the best way to proceed.
Finally, in MP8.0 licensing is port based, while in MP8.5 licensing is host based. Hence, you will need to do a license conversion after migration is completed. Licensing TAC can help you with that.
Here are some useful documents about this:
INSTALLATION instructions:
http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/8_5/english/administration/inst_order.html
MIGRATION instructions:
http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/8_5/english/administration/upgrading_software.html
I hope this will help you.
-Dejan

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Have MeetingPlace 8.5.1 application server (Web Ex deployment model -- 1 server) and we need to record our audio calls and that option displays error.
I looked over docs and configuration guidelines, and see no recording options on our config pages for users/user groups like the documentation states to enable this.
Do I need a audiorecording license, and if so, is the WebEx deployment model the correct model to work with recording? The cisco docs on this are not very clear and I haven't found a document that really lists/compares every feature available for each deployment model. The documents that mention audiorecording license talk about an Audio server or meetingplace deployment.
Thanks, Erick

I have this working now, I had to add a 1- to the access number so it was 1-XXX-XXX-XXXX on the Meeting Place web ex configuration page then redo the Webex configuratin setup.

Hi, could you please answer question in terms of Meeting Place?

Hi, I am working in a trouble shooting of meeting place, I got very confused these 2 question:
1) in a real conferencing senario, does each audio stream from a participant should go to Audio Blade (Media server) in order to mix together. if so and we have voice gateway conference resource, then what is it for ? I mean no use voice gateway DSP farm to setup a conference?
2) in version V7, each audio blade has 250 session ports ( G711 audio codec only), and for instance we have 2 blades, then it mean that all the participants all of the meeting in a same time should be no more than 500 ?
3) the audiao blade working mode in a shared pool ? or other machanism?
thanks in advance!

Good morning Fnu,
tons thanks to you, right not I get more clear of MP;
could you please correct me if I am wrong?
1) 1 ports means 1 session of audio, then if I have total 500 ports, then I can shedule 2 meetings, each has 250 participants, or I can shedule 100 meetings, each has 5 participants, correct?
2) when I schedule a meeting, then I wll reserving dedicated resouces on MCU, this means I can know which resource I will use in which blades before the meeting? I can check it in application server or somewhere else?
one of my client suffered weard issue that some participant hear choppy voice, should re-joint meeting again, or even sometime, the host should cancle meeting and need to set up again to resolve it
thanks!!!

Meeting Place 8.0

Does Meeting Place 8.0 support UCS Blade? Can it be installed and configured with Audio & Video server?
Regards,
Ganesh

Hi Ganesh,
Not in 8.0
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_System_Requirements_for_Cisco_Unified_MeetingPlace_Release_8.0#Hardware_Requirements
Support is added in 8.5
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements
Cheers!
Rob

How to change host name and domain name in installed Cisco Meeting Place Express 2.0?

Hi
I have Cisco Meeting Place Express 2.0 installed on server. Meting Place uses Linux (Red Hat) as base operation system. Please tell me how I can change host name and domain name for Meeting Place Express application to integrate it into corporate domain infrastructure.
Thanks in advance!!!
Sincerely yours
Sergey Bondarenko

Hi
Thanks for your attention for my humble problem.
I have performed Meeting Place Express configuration through the “net” command.
But now unfortunately I can't connect to meeting place through web browser. I just get blank page.
Though I can reach the server with help of ssh. I think my DNS works properly because I can resolve the ip address of cumpxvoice .uclab.com and cumpxweb. uclab.com with help of dig command.
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A lot of thanks in advance!!
Sincerely yours Sergey Bondarenko
Here I have printed the net configuration output of Cisco meeting Place Express:
[root@cumpxvoice root]# net
This is the MeetingPlace Express network configuration utility.
Up to the point where you save changes, it is safe to hit ^C to get
out at any time, in which case nothing will have changed.
1) List current configuration
2) Configure Ethernet port 1
3) Configure Ethernet port 2
4) Configure service bindings
5) Set host names
6) Set domain name
7) Configure DNS service
8) Configure NTP service
9) Configure routing
10) Done
Select: 1
Primary/audio host name: cumpxvoice
HTTP host name:          cumpxvoice
RTMP host name:          cumpxweb
Domain name:             uclab.com
Service bindings:
Audio:                   port 1 (eth0)
Web browsing (HTTP):     port 1 (eth0)
Web conferencing (RTMP): port 2 (eth1)
Port 1 (device eth0):
IP Address:      10.62.60.116
Network mask:    255.255.255.0
Default gateway: 10.62.60.1
Link setting:    autoneg on
Port 2 (device eth1):
IP Address:      10.62.60.117
Network mask:    255.255.255.0
Default gateway: 10.62.60.1
Link setting:    autoneg on
Static routes:
Destination      Gateway          Network mask     Port
0.0.0.0          10.62.60.1       0.0.0.0          1
DNS Servers:
10.62.60.115
10.0.1.4

Time issue while scheduling meeting in meeting place 8.0

Dear Team,
I am very new to Meeting Place system. Here we have version 8.0 and i am facing below issue.
While scheduling meeting when i have mentioned start time as 13.30 and end after 30 min.
but the issue is user can join the meeting before 13.30 and thats is security issue
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Regards
Hari

Hi Hari,
Is you MeetingPlace 8.0 integrated with WebEx, or it is an Audio Only solution?
If you are scheduling meetings in Audio Only solution, you can specify "Early meeting start (minutes)" variable in System Configuration > Meeting Configuration.
If you have WebEx integration and WebEx scheduling, you would need to specify a default "Join before host", but every host would have to configure that for their own profile.
-Dejan

Time issue iwhile scheduling meeting in meeting place 8.0

Dear Team,
I am very new to Meeting Place system. Here we have version 8.0 and i am facing below issue.
While scheduling meeting when i have mentioned start time as 13.30 and end after 30 min.
but the issue is user can join the meeting before 13.30 and thats is security issue
i would like to know how to restict this. my requiremnt is user can only join before 10 min.
Please help

Hi Hari,
Is you MeetingPlace 8.0 integrated with WebEx, or it is an Audio Only solution?
If you are scheduling meetings in Audio Only solution, you can specify "Early meeting start (minutes)" variable in System Configuration > Meeting Configuration.
If you have WebEx integration and WebEx scheduling, you would need to specify a default "Join before host", but every host would have to configure that for their own profile.
-Dejan

Meeting Place 8.0 - Mute and Unmute Particular Participant

Hi,
I have setup of Meeting place 8.0 Application Server (Express Media Server) and Web Server 8.0
Problem is when Meeting Chairperson (host), who schedules a meeting, can't Mute/ unmute other attendees (Particular Ones) in same meeting (Act as a moderator).
Now, If we provide Attendant privilege to the host, we gets those rights to Mute and Unmute of that meeting As well As all the other meetings running(which is an problem).
Can we have a meeting Chairperson with Mute/ Unmute access (Particular Ones) for only meeting which has been hosted by him.
Please provide some valuable inputs on the same.
Thanks & Regards,
Ashish Bagla

Hi Ashish,
If you have MeetingPlace Audio only solution, from telephone user interface there is no possible way to mute individual participants. You, as a host, can mute only all participants, and then individual participants can unmute themselves if they want to say something.
The only other alternative is to use Conference Manager. However, to be able to use this tool, the user/host has to be either Attendant or System Administrator type of user.
More about Conference Manager you can find here:
1. How to install Conference Manager:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_Installing_MeetingPlace_Conference_Manager
2. How to use Conference Manager:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_Using_MeetingPlace_Conference_Manager
I hope this will help.
-Dejan

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Customer has multiple groups set up in Meeting Place 8.5 server which is getting Users from a Call Manager (8.5).
Intermittantly different Users are moved from their correct group into default group. Random occurance.
Users have not changed anything in their profile. This has happened several times in the past. Customer has to manually go in and move the User back into the correct group. New install of MP 8.5. Ideas appreciated.
Thank you.

All - what have discoverd is Meeting Place node is going away. Meetings will be held in Webex moving forward and MP should be used as an on prem audio bridge only. Some new WebEx solutions are on the roadmap.

Unable to luanch meeting room(Meeting place 2.x)

I having some issue with meeting place Web meeting .
Whenever i join the web meeting room , i am getting the below error
System ERROR:
The meeting Room Couldn't connect to the cisco unified meeting place server, please re-launch the meeting room or refresh your browser to restore the connection
Note:
I- installed the proper Flash player, presenter adds on software
2- Browser TEST worked fine
3- I dont see any firewall rule blocking the connection
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Shaijal

Hello ,
I got solution for this issue.
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one for audio and meeting place access.
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my second IP.After the proper DNS change it statred working .
Thanks ,
Shaijal

Meeting Place 8.0: Conference Manager roles can be customized?

Hi,
we are deploying Meeting Place 8.0. When we use Conference Manager to monitor a Conference, the user with the "attendant" role is able to see all the conferences on the System (active, scheduled, etc.) and the detail of them, for example, the password for that meeting, ID of the meeting, etc. and take actions for all meetings (lock it, end it, record it, etc.).The customer wants to have a user with the "attendant" role for each area (within his organization) but he wants the "attendant" to see only the conferences assigned to him or to his area.
Does anyone knows if it is possible to limit an "attendant" (role of a user) to see, or moderate only a conference that might been assigned to him or to his group.
Thanks

Vicente,
There is no way to limit what meetings an Attendant can see. The design was more around a help desk person assisting in the meeting management for large meetings. For smaller meetings the host can manage their own meetings.
Are these audio only meetings or is your system integrated with WebEx? With WebEx the host has full conrtol over the meeting using the web interface. Through the web interface they can mute and remove any meeting participants that they do not want in a meeting, also lock the meeting and record the session. The one thing they can't do is move participants into breakout session. Audio only meetings there is less control but the host can still remove the last participant and mute all participants, lock the meeting and start and stop recordings.
Hope this helps and let me know if you need anything.
John

Meeting Place 7.0 Audio Blade

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