Meeting Place Express 2.1.1.2 Web Access Issue

Hello all,
I'am having an issue with a Meeting Place Express 2.1.1.2 server. There was a power failure and now we can still access the server via dial-in but the web acess is not working. From the CLI i run the mpx_sys status command and it says webservices is active. The server has been restarted. When I check the errorlog I see "unable to connect to webservices, trying again" Anyone know what the issue might be? Thanks
Jason

Hello Hasnain,
Have you tried the recovery procedures below:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_Troubleshooting_System_Issues#Recovering_the_Password_for_the_root_Account
If that doesnt work, you will need to open a TAC case and TAC will send you a password recovery .iso file to burn on a CD/DVD.
Regards,
Victor Dang.

Similar Messages

How to change host name and domain name in installed Cisco Meeting Place Express 2.0?

Hi
I have Cisco Meeting Place Express 2.0 installed on server. Meting Place uses Linux (Red Hat) as base operation system. Please tell me how I can change host name and domain name for Meeting Place Express application to integrate it into corporate domain infrastructure.
Thanks in advance!!!
Sincerely yours
Sergey Bondarenko

Hi
Thanks for your attention for my humble problem.
I have performed Meeting Place Express configuration through the “net” command.
But now unfortunately I can't connect to meeting place through web browser. I just get blank page.
Though I can reach the server with help of ssh. I think my DNS works properly because I can resolve the ip address of cumpxvoice .uclab.com and cumpxweb. uclab.com with help of dig command.
Have you any idea?
A lot of thanks in advance!!
Sincerely yours Sergey Bondarenko
Here I have printed the net configuration output of Cisco meeting Place Express:
[root@cumpxvoice root]# net
This is the MeetingPlace Express network configuration utility.
Up to the point where you save changes, it is safe to hit ^C to get
out at any time, in which case nothing will have changed.
1) List current configuration
2) Configure Ethernet port 1
3) Configure Ethernet port 2
4) Configure service bindings
5) Set host names
6) Set domain name
7) Configure DNS service
8) Configure NTP service
9) Configure routing
10) Done
Select: 1
Primary/audio host name: cumpxvoice
HTTP host name:          cumpxvoice
RTMP host name:          cumpxweb
Domain name:             uclab.com
Service bindings:
Audio:                   port 1 (eth0)
Web browsing (HTTP):     port 1 (eth0)
Web conferencing (RTMP): port 2 (eth1)
Port 1 (device eth0):
IP Address:      10.62.60.116
Network mask:    255.255.255.0
Default gateway: 10.62.60.1
Link setting:    autoneg on
Port 2 (device eth1):
IP Address:      10.62.60.117
Network mask:    255.255.255.0
Default gateway: 10.62.60.1
Link setting:    autoneg on
Static routes:
Destination      Gateway          Network mask     Port
0.0.0.0          10.62.60.1       0.0.0.0          1
DNS Servers:
10.62.60.115
10.0.1.4

Cisco Meeting Place Express 2.1.1.2 and not working anymore

Hello, we currently have cisco meeting place express 2.1.1.2; however are now having issues with it. We are unable to dial to the internal extension that was previously working to login to the meetings and only get a busy signal everytime. Furthermore, whenever someone tries to schedule a new meeting via the web form, it says "request to server timed out. please try again".
I tried reaching out to Cisco TAC support; however it's no longer a supported item and am looking for assistance here. The TAC engineer was able to help assist with updating the system clock; however I believe the problems started happening after we updated the clock and rebooted the server. Now we are unable to schedule and attend any meetings (busy signal everytime) at all. I tried restarting the server itself as well as via the command line. I also now see an error during CLI restart, which I have listed directly below:
Stopping MeetingPlace SNMP/R:                              [ OK ]
Stopping mpe-tomcat-main: bash: /root/.bashrc: Permission denied
                                                           [ OK ]
Stopping mpe-tomcat-securewebservices: bash: /root/.bashrc: Permission denied
                                                           [ OK ]
Shutting down breeze:                                      [ OK ]
Shutting down fmsmaster:                                   [ OK ]
Shutting down fmsadmin:                                    [ OK ]
Stopping MeetingPlace application: /etc/init.d/mpx_app: line 264: 4955 Segmentation fault      (core dumped) ${shutdown_bin} ${shutdown_arg_1} ${shutdown_arg_2} ${shutdown_arg_3} >>${non_verbose_shutdown_output} 2>&1
                                                           [FAILED]
    ERROR: returncode = 139
Stopping MeetingPlace License Manager:                     [ OK ]
Stopping MeetingPlace database:                            [ OK ]
Stopping MeetingPlace Java RMI: Shutting down RMI Registry:
                                                           [ OK ]
Stopping Cisco MeetingPlace Express:                       [ OK ]
Starting MeetingPlace Java RMI: Starting RMI Registry:
starting daemon
mpxadmin
                                                           [ OK ]
Starting MeetingPlace database:                            [ OK ]
Starting MeetingPlace License Manager:                     [ OK ]
Starting MeetingPlace application:                         [ OK ]
    already running
Starting breeze:                                           [ OK ]
Starting fmsmaster:                                        [ OK ]
Starting fmsadmin:                                         [ OK ]
Starting mpe-tomcat-main: bash: /root/.bashrc: Permission denied
                                                           [ OK ]
Both the admin and user web interfaces work on the home pages, but can't seem to schedule any new meetings or login to any existing ones, with busy signal as well. Anyone have any ideas? We need assistance with this ASAP since it's our voice collaboration solution. Thanks in advance for any help.

Amlesh,
Here is the pertinent output:
/common/log/taos-log-a/core/core.1947.11.ConfSchd.1183266069
/common/log/taos-log-a/core/core.1837.6.gyromain.bin.1183266161
/common/log/taos-log-a/core/core.1859.6.cpgs.1183266206
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1184475669
/common/log/taos-log-a/core/core.1946.11.ConfSchd.1185685269
/common/log/taos-log-a/core/core.1836.6.gyromain.bin.1185685332
/common/log/taos-log-a/core/core.1880.6.cca.1185685452
/common/log/taos-log-a/core/core.1858.6.cpgs.1185685452
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1185771671
/common/log/taos-log-a/core/core.1863.6.cpgs.1185771865
/common/log/taos-log-a/core/core.1884.6.cca.1185771865
/common/log/taos-log-a/core/core.1991.6.nmpagent.1185771865
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1185858067
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1188018079
/common/log/taos-log-a/core/core.1969.11.ConfSchd.1188190869
/common/log/taos-log-a/core/core.2008.6.vui.1188190988
/common/log/taos-log-a/core/core.2029.6.nmpagent.1188190988
/common/log/taos-log-a/core/core.1998.6.poclient.1188190988
/common/log/taos-log-a/core/core.1970.11.ConfSchd.1189227671
/common/log/taos-log-a/core/core.1862.6.gyromain.bin.1189227762
/common/log/taos-log-a/core/core.1883.6.cpgs.1189227807
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1189918866
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1190005281
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1190178068
/common/log/taos-log-a/core/core.1886.6.cca.1190178237
/common/log/taos-log-a/core/core.2012.6.nmpagent.1190178237
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1191906070
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1191906162
/common/log/taos-log-a/core/core.1886.6.cca.1191906248
/common/log/taos-log-a/core/core.1865.6.cpgs.1191906248
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1192424479
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1192424571
/common/log/taos-log-a/core/core.1863.6.cpgs.1192424613
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1192597270
/common/log/taos-log-a/core/core.1969.11.ConfSchd.1192683669
/common/log/taos-log-a/core/core.1903.6.cca.1192683817
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1193029270
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1193029360
/common/log/taos-log-a/core/core.1864.6.cpgs.1193029400
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1193720467
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1193720565
/common/log/taos-log-a/core/core.1864.6.cpgs.1193720610
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1195452071
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1195452170
/common/log/taos-log-a/core/core.1864.6.cpgs.1195452213
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1196834481
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1197007273
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1197007371
/common/log/taos-log-a/core/core.1864.6.cpgs.1197007413
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1198044080
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1198044184
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1199858530
My understanding is these core files are crash dumps and are safe to delete?
Jared

Cisco Meeting Place Express 2.0 Exchange Server Configuration error.

Hi
I have Cisco Meeting Place Express 2.0 installed on server. Meting Place uses Linux (Red Hat) as base operation system.
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Обычная таблица";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";}
I have a problem with Cisco Meeting Place Express and Exchange Server synchronizing.
The Cisco Meeting Place Settings are
Exchange Server
Hostname *
Language* de_DE en_AU en_GB en_US fr_CA fr_FR
SSL   enabled * true false
Cisco Unified MeetingPlace Express   Mailbox Account
Windows   domain *
Username *
Password *
Password   confirm *
E-mail   address *
Mailbox   maintenance interval (days) *
Mailbox   maintenance cutover (days) *
When I type the button test, I receive “Authentication error. Check the authenticated access to the Exchange Server for Microsoft NTLM authentication scheme.”
My Exchange Server is synchronized with MS Active Directory. As far as I know, Kerberous is used for authentication. So, how can I enable NTLM authentication scheme on AD? Are there any other options for Cisco MPE and Exchange synchronization?
Thanks for help
Sincerely yours
Sergey Bondarenko

st1\:*{behavior:url(#ieooui) }
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Обычная таблица";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";}
Thanks a lot.
I have corrected domain name in configuration after your advice. Cisco MPE Exchange Configuration is working very well now. I’m able to start a meeting from the outlook calendar and send messages to meeting participants.
Thank you very march for your assistance!
Sincerely yours
Sergey Bondarenko

Meeting place express and Windows 7 compatibility

I wonder if someone already tried to use Meeting place Express 2.0 with clients that are using Windows 7 OS? If so I wonder if there are some compatibility issues?
Regards

At least with the 2.1.1.2 hotfix 36 version (last and highly recommended patch) of the product the Outlook plugin appears to work with Windows 7 32bit and Office 2007. It's getting increasingly touchy as Microsoft patches things and totally bombs in Office 2010 if you have the 64bit version.
The Adobe Breeze interface seems to function without issue, even in the 64bit OS.

Meeting place express email notification not working

Hi,
Facing issue with meeting place express email notification.
The SMTP e-mail exchanger rejected a recipient's e-mail address as unknown.
is the error message i get.
Ping status is fine, on firewall ports are opened as any any.
As per the exchange administrator, there is no request coming to the exchange from meeting place.
Any help is appreciated.
Thanks,
Vinay

I assume this is an existing system that has been working as MPE has not been sold in a long time. Was this working in the pass and just stopped working? When are you seeing this error and does it happen for all users?
Has the logon changed that MP uses to access the SMTP server? If the password changed on the SMTP server and was not updated on MP this will happen.
John

Cisco Meeting Place Express

Hello All,
I am trying to do the Meeting Place Express 8.0 Integration with interal WEBEX node for MCS "Type 2 Integration". My confusions are
1- Can we install Internal webex node on MCS without integrating with Cisco Webex Cloud?
Internal node will be used for scheduling the in house meeting. This configuration i am doing to acheive the LAB demo system.
My understanding is :- Internal WebEx node cannot be installed as a standalone without Webex Cloud Node.
Pls educate me how to proceed
If possible, Pls help me to get the document to acheive this configuration.

Hello All,
I am trying to do the Meeting Place Express 8.0 Integration with interal WEBEX node for MCS "Type 2 Integration". My confusions are
1- Can we install Internal webex node on MCS without integrating with Cisco Webex Cloud?
Internal node will be used for scheduling the in house meeting. This configuration i am doing to acheive the LAB demo system.
My understanding is :- Internal WebEx node cannot be installed as a standalone without Webex Cloud Node.
Pls educate me how to proceed
If possible, Pls help me to get the document to acheive this configuration.

Problem with Cisco Unified Meeting Place Express

the user is unable to get connected to the Meeting Bridge set up in the Cisco Unified Meeting Place Express on the scheduled time.

Hit up [email protected] and ask. They'll either say 'no' or give you hand; either way that's your answer.

SAP Web Access Issues

Hello Experts,
I have been given a link for SAP Web Access. I am able to access transactions and post data and write programs. However, none of the GUI functionality is working and is giving shorts dumps when i click on the layout tab for Adobe, Internal error for form painter in smartforms and a file not found error for layout editor for screen painter. I raised this issue with the Ides team but they do not have a resolution for it and they too get the same error on all of there systems.
Has anybody enocountered this issue before and if so could you please give me some direction.
One point is that for an existing Adobe form i'm able to successfully execute it and display the form.
Thanks for your help!
Minhaj.

Dear Juan,
I can access another server with http://FQDN:50000, It will show the screen of SAP Web Application Portal.
After I check parameter icm/host_name_full , I did not maintain anything, it is working fine.
Why in ERP system, I did not maintain anything like that server, I have only maintain FQDN, It is not working and did not show anything. Pls suggest me how to solve it.
Regards,
Pannee

Application Itegrator - Outlook Web Access issue!

Dear all,
Currently, on a requirement to integrate Outlook Web Access into portal, I am required to create a system based on par file "webapps.par".
I've looked into SDN and Service Marketplace but unsuccesful to find the par file.
If any of them have been able to download it or are aware of the location to download, request you to provide it.
My mail id is "[email protected]".Appreciate any kind of help.
Thanks & Regards,
Sharath MG

Sharath,
Please refer to this blog.
Configuring Outlook Web Access iViews
Hope this helps.
Cheers,
Sandeep Tudumu

Oracle Primavera Cost manager v 6.2 web access issue

Hi,
We are trying to integrate the cost manager for web access. However, after setting up the IIS for the latest version, an error message is generated saying the web access installation was interrupted abruptly.
Assistance is highly appreciated.
thank you,

One other thing to check is that iptables on your Oracle VM Manager box/vm is not blocking the Oracle VM Manager UI, to test type /sbin/iptables status, if iptables running turn it off by typing /sbin/iptables stop.

Meeting Place Express 2.1.1 CLI Username/Password

Hi All,
I have installed MPE 2.1.1 on VMWare as a linux based application.
After complete installation, when the CLI appears, I am unable to login into it.
During installation of OS, it does not asked me any username/password for this.
When I was configuring system on VMWare, it asked me username and password, and said that same password will be used for root user.
but nothing is working now.
I have tried same password for both, root and mpxadmin also admin/cisco.
Regards,
Hasnain Naqvi

Hello Hasnain,
Have you tried the recovery procedures below:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_Troubleshooting_System_Issues#Recovering_the_Password_for_the_root_Account
If that doesnt work, you will need to open a TAC case and TAC will send you a password recovery .iso file to burn on a CD/DVD.
Regards,
Victor Dang.

Cannot scan to e mail - Printer does not wake up - Web access issues

I own the HP 7520 AIO since a couple of months.
Everything was working fine untill 2 weeks ago
After a couple of hours , you cannot print anymore, you have to reset the network connection. Sometimes it works just by reseting the wireless , sometimes you have to go for a printer shutdown , plug out the cord (because you cannot power on again the printer by pressing the power button) and replug. I tried to configure again Wireless connection but I does not solve the issue .
In addition,when I'm trying to access to apps or to scan to e mail from the front panel, I'm getting an error message saying that it is impossible to connect to Web services.
I tried to reset the printer to factory but now it's worst I cannot configure e print anymore at all...
Scan to computer (to Windows) is working all the time (to Mac has never worked from the printer but work from the computer)
I did not change something to the home wireless (router or others) since I first configured the printer.
Could you please help me to solve these issues ?

Hi engte,
Welcome to the HP Support forums. I understand that you are unable to scan to email with your Photosmart 7520 printer and also you are unable to connect to web services.
To reconnect to web services please set a manual IP address and DNS servers. I have included a link to another post I did with the steps (including screen shots). It also sounds like the router may have had a firmware update so I’ve also included the Printer Does Not Maintain Wireless Connection document. There are several valid trouble shooting steps to follow if the manual IP doesn’t correct things.
Please let me know how it goes.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

CiscoWorks LMS 3.1: HUM and Web access issue...

/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";
mso-ansi-language:#0400;
mso-fareast-language:#0400;
mso-bidi-language:#0400;}
Hi there,
I would like to seek your counsel with regards to the recent incident that we encountered with our CiscoWorks LMS 3.1 running on Solaris 10.
A few days ago, we received a few complains from our users that they were unable to view the pollers or contents of the TOP-N <CPU | Memory | Interface> Utilization on the HUM’s home page (see attached file, hum_homepage.jpg).
We (tech support guys) checked the pollers’ status and they’re all Active (see attached file, pollers.jpg); we notified our Administrators and requested for a copy of the HUMPortal.log (see attached file, humportal.zip).
The following day, while waiting for the HUMPortal.log, we received reports that users accessing the HUM home page are stuck with the message “loading…” on all TOP-N Utilization reports.
As we were about to re-queue our request from our administrators, we received reports (a few hours ago) that our CiscoWorks LMS is inaccessible via web browser.
We alerted our administrators and they attempted to restart the Daemon Manager (/etc/init.d/dmgmtd); they were able to successfully shut it down but took several attempts to start it up.
As they attempt to start up the Daemon Manager, they encountered the following error message:
# /etc/init.d/dmgtd start
Error: Daemon Management could not start. Trying again
Error: Unable to bind to port, please check port (42340) state and permissions.
Error: If the port is in use, please try starting Daemon Manager once it become free.
After several minutes passed, they were able to start up the Daemon Manager successfully although the CiscoWorks LMS is still inaccessible via web browser.
We requested for a copy of the “pdshow –brief” log and every daemon (as far as I know) seemed to be working fine but it never hurts to ask for help to verify my findings (see attached file, pdshow0818a.log).
As of the moment of this writing, we are still unable to access CiscoWorks LMS via web browser; any insight or suggestion on the next step to take in troubleshooting and eventually solving this problem is very much appreciated.

The port 42340 issue is most likley not related to the HUM issue you described. The latest log entry you provided indicates "Possible reasons for 'No Data' in HUM Portlets could be either Poller is not configured, or Poller is deactivated, or Poller Failure has occurred, or Summarization job did not start." The error is repeated back to the beginning of the file dated Aug 14 16:39.
To focus on the HUM issue:
Did any change occur on or around the 14th that you are aware of?
Please provide some additional debugs:
1. Please enable debug for "UPMProcess"
Log files are stored here: #/var/adm/CSCOpx/log/#
- HUMPortal.log
- upm_summarization.log
- jrm.log
- upm_process.log
2. To set log levels:
*Health and Utilization Monitor > Admin > System Preferences*.
- Select Log Level Settings.
- Select the application module from the drop-down list.
- Select the Debug log level from the Logging Level drop-down list.
Thanks,
Nick

How to allow access from LAN to server on LAN using external FQDN? (Outlook web access issue)

I may have phrased the topic not too clearly, but I have an external domain name of mail.company.com , I want my users INSIDE the company be able to also get to https://mail.company.com , currently they cannot (nothing loads, looks to me as if firewall simply drops it) and I'm drawing a blank on how to get this done. Externally this works fine so if you're outside the company you can load up OWA just fine since my NAT rule translates the external IP to internal IP, but something is blocking this from the inside.
I have an ASA 5510.
If you can just sent me on the right path with theory I'll figure it out on my own, I don't need exact steps, but I must be thinking of this wrong as I'm not getting anywhere.

Hello Martin,
Maybe what is happening is that the DNS entry is pointing to the public IP address of the server, so it could be that the internal users are forwarding the traffic to the public IP address of the server and the ASA will drop the packet since the hosts are going to try to contact the server from the inside when actually there is a NAT rule that translate the internal server on the outside with a public IP. The traffic will try to contact that server going to the outside interface, but the ASA will notice that the connection was initiated on the inside interface, so it will refuse the connection.
There is a solution for this issue. You can create a static NAT rule that matches le that translate the internal host to the public IP address, in this case, instead of -inside,outside-, the rule is going to be -inside,inside-.
For example:
Let`s say that there is a static NAT that match the following statement for the inbound traffic coming on the outside:
static (inside,outside) {public IP} {private IP}
There should be one that says the same but with inside,inside:
static (inside,inside) {public IP} {private IP}
Please configure that rule and let me know the results.
Thanks.
--Armando Rojas

Meeting Place Express 2.1.1.2 Web Access Issue

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